Dave Douglas Email & Phone Number

Los Angeles, Ca, Us

Cupertino, California, Us

Led a new team of 10 remote customer-facing pre-sales engineers covering 12 western US States focused on expanding technical adoption of Apple solutions in the K12 education market. Recruit and retain world-class engineering talent who demonstrate technical leadership through the removal of technical obstacles impacting current and future sales pipeline. Effectively collaborate with sales leadership, product marketing, engineering leadership, professional services, and AppleCare leadership to ensure that resources are being applied to market opportunities to maximize impact to sales. Fostering leadership across all team members through weekly “SE spotlights” where each SE focuses on topics that are making an impact on professional growth and capacity to achieve organizational goals including both revenue and technical objectives.• SE team sustained double digit sales revenue growth of 15.5% (FY21) and 26.3% (FY20) against assigned accounts.• SE team by increased sales of professional services by 70% (FY21) and AppleCare Enterprise support contracts by 39.7% (FY21) and 54.4% (FY20) in an effort to maximize SE time focused on pre-sales activities over post-sales support issues.•Committed to producing trusting, collaborative relationships with each individual engineer by conducting weekly, 30 minute one on one conversations via video conferencing technology with a +95% completion rate since team inception.•Division lead for establishing a 20 week academy for training and developing future sales engineers across 6 areas of focus including networking, deployment, security, app development, and sales foundations resulting in an initial class of 16 individuals with 1 participant being placed into an SE role within 1 month of academy completion.•Developed a new remote community event format focused on improving customer engagement called “Ask the Apple Education Engineering Team” serving an audience of over 3,300 K12 IT professionals over a series of 30 weeks.

Cupertino, California, Us

Led team of 7 remote customer-facing pre-sales engineers throughout the state of California focused on expanding technical adoption of Apple solutions in the K12 education market. Foster deepening connection with CA K12 CIO/CTO community through regional technical events including direct support of California IT in Education (CITE).• Led SE Team to achieve a 105% growth in customer utilization of Apple Professional Services in FY19.• Motivated CA SE Team to conduct 27% of national Microsoft Azure Federation Customer Readiness Surveys prior to Spring 2019 launch, exceeding expectations by 15 percentage points.• Established specific KPIs for SE team resulting in customers increasing adoption of Mobile Device Management solutions by 44.7% (iOS), 82.8% (macOS), and 289% (tvOS) in the state of California for FY18.• Successfully led two year effort for the April 2019 publication of a council of opinion advocating CETPA and the Student Data Privacy Consortium that Apple School Manager is fully compliant with student data privacy legislation including FERPA, COPPA, and California AB 1584.• Coordinated with SE team to deliver over 300 demand generating technical events including multi-account IT leadership executive briefings at Apple Park.• Successfully recruited 4 Pre-Sales Systems Engineers as part of a 14 month plan to develop a higher level of performance in SE team.

Cupertino, California, Us

Senior Pre-Sales Engineer responsible for providing essential technical leadership for the second largest school district in the United States with 750,000 students and staff. Responsible for managing the full sales cycle from qualification and discovery, through fulfillment, customization and configuration. Effectively collaborate with IT leadership to ensure Apple technologies function in a complimentary fashion to educational and technical standards. Develop and execute strategic account plans with key clients, fostering relationships with school district administrators to build new accounts and generate revenue. Successfully architect educational solutions that require cooperation of various local integrators to ensure projects are delivered correctly and on time. Respond quickly to inbound leads and develop a pipeline using outbound prospecting, new business development tools and sales best practices.• Promoted from IC4 to IC5 in October of 14 in recognition of continued professional growth and increased national impact.• Received discretionary bonus from VP of education for extraordinary efforts to coordinate technical expectations on 2014 RFP.• Awarded K12 Systems Engineer of the Year - West in 2013 for outstanding technical leadership.• Recognized as a national sales leader for exceeding revenue goals in 2005, 2008, 2011, and 2013.• Primary presenter for Apple’s successful RFP response to LAUSD’s 2013 Common Core Technology Plan iPad initiative.• Chosen as a founding member of Apple’s internal mentoring program to ensure that Apple’s best practices, culture and values are being exceeded with SEs new to Apple.

Cupertino, California, Us

Deliver Apple Curriculum to students at Apple Marketing Centers and On Site customer locations. Contribute in curriculum development of various technical certification curriculum including SAC, DS, SAS, HDE, and XSE certifications.• Consistently achieved high customer satisfaction scores from students attending courses that I had taught.• Delivered certification courses to students from major organizations including: Disney, SONY, Los Angeles Times, Mattel, Lockheed Martin, NASA - JPL, HBO, Lawrence Livermore Labs, Warner Brothers, 20th Century Fox, and US National Guard• Delivered first Apple certification class to a hearing impaired student.

Cupertino, California, Us

Provide on site consulting to Apple Education customers on Mac OS X server installation, deployment, and maintenance. • Managed the deployment of over 10,000 Macs in Southern California across multiple customer locations.

Cupertino, California, Us

Evangelize Apple's unique educational solutions across all verticals in the K12 marketplace to increase brand awareness and drive sales.• Promoted from IC2 to IC3 in October 02 in recognition of continued professional growth and capacity to achieve organizational goals including both revenue and technical objectives.• Recognized as national sales leader for exceeding revenue goals in 01. Sales region was #1 in FY01.

Chicago, Illinois, Us

Mission​Our mission is to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers. Our vision is to create a global community of professionals who have a passion for PreSales. A place where individuals in a PreSales role, or anyone who aspires to be, will be supported in their professional development. ValuesServing as a Catalyst for ChangeCultivating Community through BelongingSupporting Personal and Professional GrowthAdvocating Equal Opportunity for All

Chicago, Illinois, Us

We are on a mission to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers in PreSales. Our vision is to create a global community of professionals who have a passion for PreSales. A place where individuals in a PreSales role, or anyone who aspires to be, will be supported in their professional development. If you're a Sales Engineer, Solutions Consultant, Solutions Architect, Value Engineer, a PreSales Leader - or you're looking to begin a career in PreSales - this community is for you!