As an Executive Technology Leader, I have more than 20 years of experience in leading complex, high-profile, multi-million-dollar end-to-end IT service delivery operations. I am well versed in high profile project leadership, complex problem solving, and budget management. My background also includes cloud computing, architecture governance, and team empowerment. It is my desire to exceed customer needs while optimizing business performance and growth. Key Achievements Include: ✅ Served as the Vice President of Information Technology with full responsibility for an $11M budget over 23 months while leading a team spanning 21 IT Professionals consisting of 10 Desktop Specialists, System Administrator, System Engineer, and a Director of Software Development, with indirect oversight of 10 professionals including Software Architects, Senior and Traditional Developers to drive organizational optimization while expanding breadth within another environment.✅ Created and managed the product development of an authentication system to support enterprise risk monitoring research, generating a 75%+ reduction in research delay.✅ Launched the initiative to collaborate with Infrastructure to optimize the CICS Connection Pool through the Integration Layer, generating a 25% reduction in connection activity.✅ Performed as a System Analyst II responsible for designing and implementing a $2M infrastructure/application migration project of a workflow management application supporting 2K+ employees, delivering on scope, on time, and within budget.✅ Monitored performance and identified and resolved organizational underutilized telephony port activity, resulting in a 45% increase in IVR efficiency.Contact me through this profile if you wish to connect.
Listed skills include Software, Management, Retail, Inventory Management, and 4 others.