Douglas Morrison Email & Phone Number

United States

Charlottesville, Virginia Area

Charlottesville, Virginia Area

Chief Delivery Officer (2016 – 2019)Manage 3 direct and 40+ indirect reports within Product Delivery and Agile Software Governance operation overseeing portfolio management, project management, and development services with $10M budget. Collaborate closely with Sales, Product, and Technology teams ensuring client and platform delivery activities including implementation, enhancements, and support. Support Sales team to secure new customers by participating in sales pitches, preparing requirements, proposals, and contracts for new business. Communicate extensively with Product Officer and CTO defining and planning the execution of Silverchair’s platform roadmap. Align operational areas within the organization driving organizational profitability and sustainability.Chief Software Architect (2015 – 2016)Served on senior leadership team enabling alignment of business objectives and technology capabilities. Managed architectural processes and governance directing team of 5 Architects focusing on delivery and evolution of STM platform and product offerings. Developed overall strategic architecture, functionality, integration, and quality for technology portfolio. Built and fostered relationships with Product, Operations, and Engineering teams. Defined key technology organization focus areas. Oversaw budgeting and employee reviews.Selected Skills:* Product Delivery & Agile Software Governance Operations* Software Design & Development* Portfolio Management* Development Services & Budget Optimization* Full Lifecycle Project Management* Client Relationship Building* Sales Team Support* New Business Development* Requirement, Proposal, & Contract Preparation* Organizational Profitability & Sustainability* SDLC Definition & Adoption* Operating Margin Improvement* Cost Reductions & Controls* Client Migration & Survey Development* Continuous Process Improvement* Architecture Processes & Governance* Productivity Improvement* Portfolio Delivery / Evolution

Richmond, Va

Transitioned software development organization from traditional on-premise packaged solutions to a Software as a Service (SaaS) organization. Led definition, formation, and process development of global Enterprise Architecture organization with 10+ reports in 4 global locations. Integrated architecture deployment definition with GE Healthcare security processes.Selected Skills:* Software Design & Development* Organizational Transition* Process Design, Formation, & Development* Multi-site Global Operations Management* Architecture Deployment & Integration* Continuous Process Improvement* Full Lifecycle Project Management

Senior Director, Service Management & Infrastructure Architecture (2011 – 2013) Senior Director, Infrastructure Architecture & Platform Operations (2010 – 2011)Director, Platform Operations (2006 – 2010)Transformed enterprise approach to IT Service Delivery and Operations with 3 direct and 20 indirect reports. Delivered global IT platforms and balanced internal priorities related to large-scale client projects within complex of 4 independent operating divisions in North America and Europe. Served on Technology leadership team. Director, Enterprise Technology, Affinion Loyalty Group (2004 – 2006)Developed software and infrastructure architectures to support loyalty business. Directed 30 FTEs in 4 locations with $10M budget. Senior Enterprise Architect, Affinion Loyalty Group (2003 – 2004) Launched world’s largest Hospitality Loyalty program with 5 contractor resources. Created n-tier Web architecture, Web application security model, and development, QA, UAT, staging, and production environments.Selected Skills:* IT Service Delivery & Operations* Enterprise Transformations* Leadership & Team Building* Global IT Platforms* Full Lifecycle Project Management* Client Relationship Building* Multi-site International Operations Management* Software & Infrastructure Development* Budgeting & Cost Control* Contractor Resources & Loyalty Program Development* Web Application Security Models* Application Performance Improvement* Operating Cost Reductions* Infrastructure Consolidations

M.S. In Management Of It

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