Douglas E Zak Email & Phone Number

Washington D.C. Metro Area

•Perform administrative tasks: editing organizational calendar, updating ECNV Facebook page, filing, mail, stocking, preparing meeting agendas•Responsible for adding contacts to ECNV database and editing mailing list via Excel spreadsheet•Research different disability support options for the Director of Community Services•Cover reception desk, answer phones, greet and direct consumers to appropriate staffer/resources•Assist with planning for meetings and consumer social events•Attended the Convention on the Rights of Persons with Disabilities hearings and advocated for legislation to VA Senator Kaine’s staff•Attended Independent Living Day in Richmond and advocated to senators about budget items with importance to the Centers for Independent Living •Leased/demonstrate an accessible apartment to ECNV consumers searching for independent living alternatives

Washington D.C. Metro Area

• Successfully researched institutions to target for potential UCP affiliation• Entered and maintained data in Salesforce CRM• Performed special projects and administrative support for executive staff and prepared reports/materials for local/national meetings and conferences• Provided customer service to the public and affiliates requesting information/referrals • Contributed topical articles for UCP’s online newsletters and transitioned online information to a new UCP initiative website• Performed community outreach with local businesses to establish relationships and obtain sponsorships

• Facilitated delivery of IDs for 3500 incoming students in a one month period• Provided customer service to incoming freshman and transfer students by guiding them through the UD Student Information System (UDSIS)

Newark, Delaware

• Facilitated delivery of IDs for 3500 incoming students in a one month period• Provided customer service to incoming freshman and transfer students by guiding them through the UD Student Information System (UDSIS)