Douglas Bagley Email and Phone Number

AI-native CLM contracting platform for enterprise

-Directly contact C-Level Executives to identify projects and equipment leasing / financing opportunities.-Responsible for the entire sales cycle from the initial cold call to the funding of the project.-Build effective relationships with prospects, decision makers, and clients. Act as point of contact on all accounts throughout the entire sales cycle.-Excellent communicator and relationship builder in a B2B environment with the ability to clearly explain leasing / financing opportunities for CapEx and project-based lending.-Effectively manage a sales pipeline with strong attention to detail within Salesforce CRM.-Familiar with a longer sales cycle and have a comfortable range of experience in managing the sales process.-Conduct research and data analysis to improve dedicated accounts.

-Trusted advisor for merchants; knowing their businesses, competitive landscape and championing the work and business-building ideas; the merchant’s main day-to-day contact-Built strong relationships with merchants and their teams.-Actively listened to merchants and continually identified opportunities that enable them to better leverage the Acima platform.-Collaborated with Area Sales Managers and Regional Vice Presidents to recommend, plan, and coordinate, ensured the merchant receive the best possible experience across Acima.-Obtained merchant feedback and identifying problem areas before they become major issuesConducted strategic alignment meetings and staying abreast of merchant’s business results, future plans and challenges.-Keeping Senior Vice Presidents and Area Sales Managers informed of any issues affecting the overall health and retention risk related to your merchants.-Ensured that merchants received the most intelligent, creative and comprehensive recommendations possible.-Analyzed merchants' business needs, identified strategic partnership opportunities, and developed strategies to ensure growth, satisfaction, and retention.-Identified trends across merchant base looking for common needs and interests in order to share information with my teammates and support team.

-Worked with existing and prospective merchants as retail partners with Acima. -Enrolled new merchants and train them on how to offer Acima's financing.-Cold called retailers; prospected, closed, and trained merchants.-Used the company’s online portal to manage client applications, answered questions, and provided support to merchants. Also, grew merchant lease production.

-Generated business by calling on 120+ leads a day-Effectively gained trust and capturing the attention of small business owners in order to successfully set appointments-Pushed myself to achieve (and surpass) daily, weekly, and monthly goals: capped out my commission at 200% for eight months in a row. -Effectively overcame objections and set as many as 10+ appointments a day-January 2019-SDR of the Month Award

-Developed training material used by the training department across the country-Trained new employees in effective sales techniques-Developed lesson plans and training presentations-Educated employees on compliance related issues-Provided assessments and grades for new employees-Prepared statistical training reports for management team-Delivered daily, weekly and quarterly reports surrounding new hires

-Sourced new sales opportunities through inbound, lead followed-up and outbound calls-Understood customer needs and requirements-Resolved customer issues-Built customer pipeline

-Met with customers to determine their needs and recommended the right loan products to meet their goals-Maintained an active knowledge base of all the organizations' loan products and an understanding of the qualifications required of each applicant business-Identified and recommended products that met the customer’s needs and the organizations' lending guidelines-Reviewed active loan leads daily to determine if any documents are missing and keep the process moving forward-Collaborated with peers and management to facilitate new programs, messages, campaigns, and product offerings-Utilized professional judgement to determine which potential borrowers represent good risk opportunities for the organization

-Actively listened to customers and provide solutions-Assisted customers with billing issues, returns/exchanges, service issues in both Spanish and English-Built customer relationships-Trained new hires in company policy and procedures-Consistently met and exceeded sales goals (more than 200%)-Awarded various recognitions for sales performance quarter after quarter

-Ensured the smooth and uninterrupted functionality of lab facilities-Processed plasma donations-Cut samples-Performed routine maintenance on deep freezer-Monitored product movement through data entry, packing, and shipping-Followed company policies and procedures to ensure product integrity and quality control-Worked and excelled under strict deadlines