Douglas Green

Douglas Green Email and Phone Number

Consultant/Former EVP Operations/Darden Restaurants @ P & D Consulting
Douglas Green's Location
Greater Orlando, United States
Douglas Green's Contact Details

Douglas Green work email

Douglas Green personal email

About Douglas Green

Accomplished operational leader of a Fortune 100 company with a proven track record of implementing strategies to increase sales and profits. Passionate about finding customer driven solutions focused on improving their experience and loyalty. Driven leader who has analyzed struggling businesses, implemented key strategies, and motivated and aligned teams to successfully achieve the desired results. Recognized for building high performance teams at three brands to achieve organizational results. Principle-based leader who mentors and coaches his team developing their leadership skills.

Douglas Green's Current Company Details
P & D Consulting

P & D Consulting

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Consultant/Former EVP Operations/Darden Restaurants
Douglas Green Work Experience Details
  • P & D Consulting
    Semi Retired
    P & D Consulting Feb 2022 - Present
    Orlando, Florida
  • P & D Consulting, Llc
    Restaurant Consultant
    P & D Consulting, Llc Sep 2012 - Jan 2022
    Orlando, Florida Area
    Executive consultant in the restaurant space providing insights to hedge funds, private equity and large financial companies. * Provide strategic insights on best-demonstrated practices to achieve higher levels of guest service and cost managements systems that lead to sales and profit growth. * Insight and persecutive on current and successful trends in casual dining * Margin improvement opportunities in G & A, COS and COL processes
  • Darden Restaurants
    Evp Operations - Red Lobster
    Darden Restaurants Aug 2007 - Aug 2012
    North America & Japan
    Refreshed the operational aspects of a dated brand by implementing wood-fire grilling, creating Seafood Expert training, creating personalize service with VIP Service and implemented several significant cost-saving initiatives. Achieved industry leading improvements in guest satisfaction which supported five of Red Lobster's most profitable years to-date.* Responsible for $3.2B in revenue with P & L responsibility for 704 restaurants in North America with 65K employees. • Implemented a customer focused VIP service model, which led to industry-leading sales in casual dining in 2011. • Significantly improved our business model by driving $21M in cost savings.• Co-led creation of cross-functional team responsible for the design and development of the operations structure for Darden’s three large brands. • Transformed food delivery on a wood-grill platform by designing and developing certified grill masters and seafood experts, resulting in a 32% in grill preference.* Member of Darden’s Operations Leadership Team with strategic responsibility to develop and drive operational solutions increasing sales and profits.
  • Darden
    Svp Operations, Red Lobster
    Darden Jan 2004 - Jul 2007
    Midwest & Canada
    Team leader responsible for growing sales in profits for 102 restaurants generating $400 million in revenue in the Midwest and Canada. The team included Sr Director of Operations and 11 Directors of Operations, Total Quality Manager, HR/Recruiting Manager, Facilities Manager and Finance Manager. * Complete turnaround of the Heartland Division form worst to first including sustained annual improvements of guest satisfaction improvement of 3%, total quality ratings of 2% and systematic processes implemented resulting in $1.5M earnings increase.
  • Darden
    Svp Operations, Seasons 52
    Darden Jul 2002 - Dec 2003
    Orlando, Florida Area
    Partnered with the President New Business to create Darden's latest concept - a fresh grill and wine bar. * Successfully opened the first Seasons 52 restaurant smashing initial sales and profit targets * Developed and executed operations guidelines and standards for a polished casual restaurant * Created and implemented operations metrics supporting high operating standards/guest experience
  • Darden
    Svp Operations, Olive Garden
    Darden Jan 1997 - Jun 2002
    Midwestern Us
    Team leader responsible for growing sales in profits for 81 restaurants generating $300 million in revenue in the Midwest. The team included 10 Directors of Operations, Total Quality Manager, HR/Recruiting Manager, Facilities Manager and Finance Manager. * Overachieved earnings plan by 10% for five consecutive years * Achieved and sustained highest level of guest satisfaction as measured by a third party * Olive Garden Executive team member with input into the strategic & operating plans
  • Pizza Hut
    Vp Operations Development
    Pizza Hut Jan 1996 - Dec 1996
    Corporate Office
    Led a cross-functional team responsible for integrating commissary dough into an 8000 restaurant system. * Developed relationships with PHI franchisees and provided transparency to our alpha, beta and market tests for commissary dough to included financial and consumer feedback. * Sourced international supplier and developed rollout plan for transition of dough platform.
  • Pizza Hut
    Vp Diversity Development
    Pizza Hut Jan 1995 - Dec 1995
    Corporate Office
    I was responsible for developing, designing and implementing our corporate diversity strategy. Provided advice and counsel to the CEO and SVP HR on field, corporate and community diversity strategies. * Developed the five year strategic plan for valuing employee differences and community relations. * Sourced industry diversity expert and collaborated on executive team training.
  • Pizza Hut
    Vp General Manager
    Pizza Hut Feb 1993 - Dec 1994
    Missouri & Kansas
    • Operations leader for the Midwest division based in St Louis, responsible for 150 restaurants with P & L responsibilities and a functional staff responsible for $86M in revenue. • Achieved the #1 position in delivery market share by elevating significantly improving delivery service and building awareness and relationships in the community.• Led cross-functional team to design and develop a new fresh dough platform. Successfully tested, educated and gained support from key franchisee partners to implement into the system.
  • Pizza Hut
    Regional Director
    Pizza Hut Jun 1989 - Jan 1993
    Carolinas
    Led the field organization that grew from 76 restaurants to 111 restaurants with full P & L responsibility generating $65M in sales. * Achieved the best delivery service in the Southern Division.
  • Baxter Healthcare
    Operations Manager
    Baxter Healthcare Jun 1983 - Jan 1989
    Tampa, Florida
    • Directed logistical facets of two distribution centers generating $110M in revenue with P & L responsibility; leading 95 employees. • Implemented the first Quality TEAM serving HCA hospital in Tampa, FL. • Reduced transportation expenses by 15% though outsourcing local deliveries.

Douglas Green Skills

Team Leadership Strategic Leadership Customer Experience Increased Profitability Sales Operations Food Quality Business Process Improvement Culture Change Turn Around Situations Cross Functional Team Leadership Leadership Development Restaurants Strategy P&l Management Outsourcing Food Service Sales Income Statement Training Forecasting Organizational Effectiveness Management Time Management Coaching Process Improvement Customer Satisfaction Menu Development P&l Analysis Business Planning Organizational Development Food Talent Management Operational Excellence Restaurant Management Multi Unit Change Management P&l Responsibility Finance Hospitality Franchising Operations Management Business Development Marketing Hiring Inventory Management P&l Labor Control Logistics Retail Catering

Douglas Green Education Details

Frequently Asked Questions about Douglas Green

What company does Douglas Green work for?

Douglas Green works for P & D Consulting

What is Douglas Green's role at the current company?

Douglas Green's current role is Consultant/Former EVP Operations/Darden Restaurants.

What is Douglas Green's email address?

Douglas Green's email address is do****@****g.co.uk

What schools did Douglas Green attend?

Douglas Green attended Northwestern University - Kellogg School Of Management, Iowa State University.

What skills is Douglas Green known for?

Douglas Green has skills like Team Leadership, Strategic Leadership, Customer Experience, Increased Profitability, Sales Operations, Food Quality, Business Process Improvement, Culture Change, Turn Around Situations, Cross Functional Team Leadership, Leadership Development, Restaurants.

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