As the Vice President of National Accounts at ServPro, I lead strategic initiatives focused on developing and managing relationships with national-level clients in large loss restoration and construction services. My role combines strategic account management, business development, and operational leadership to ensure seamless project execution and top-tier service delivery.

Revenue Generation: Achieved $500,000 in gross revenue during the first year through direct-to-consumer merchandise sales, physical music sales, event bookings, catalog advances, and corporate sponsorships.Leadership & Strategy: Established HillTop Ave as a leading entertainment consulting agency specializing in the music, clothing, and recording studio industries. Defined and executed the company’s strategic vision to drive growth and industry influence.Brand Sponsorships: Secured high-profile sponsorships with globally recognized brands, including Nike, Monster Energy, and Sirius XM, to amplify client exposure and elevate brand partnerships.Partnership Development: Built strategic alliances with leading distribution platforms and music licensing firms to provide clients with expanded opportunities for synchronization, catalog monetization, and brand development.Service Innovation: Developed and launched a diverse suite of services, such as music and video production, mobile app development, strategic branding, and media campaigns, tailored to empower musicians and creators.Artist Empowerment: Advocated for artists’ ownership of their creative narratives by dismantling traditional industry barriers. Delivered customized tools and strategies to help clients grow their audience and monetize their brands effectively.Event Management: Organized and executed artist showcases, album releases, and branded events, creating increased visibility and ROI for clients while enhancing their market presence.Business Development: Identified and capitalized on new revenue streams, including catalog advances, licensing opportunities, and strategic touring strategies, to ensure sustainable growth for HillTop Ave and its clients.

- Executes and oversee any relevant proof-of-concept or minimal viable product (MVP) work- Performs market discovery and validation, collect customer interviews, discover and engage pilot partners, execute pilot studies- Creates and updates pitch decks, actively reach out to potential investors, apply for grants, represent the company on funding pitch events, and showcases- Single point of contact, working with IDEA Center staff from managing the entire project and making it easier for experienced founders to give direction- Orchestrates the interaction between Inventors, Mentors, Idea Center team members

- Execute Sales Plan: Craft and implement a dynamic sales plan to target key areas of growth and seize new business opportunities.- Networking, Prospecting, & Trade Shows: Regularly attend industry events, tradeshows, and conferences to foster new leads and stay updated on market trends.- CRM & Pipeline Management: Diligently update and manage our CRM, ensuring all sales activities, opportunities, and stages are documented and up-to-date.- BD/Ops Handoff: Seamlessly transition new contracts and projects from the business development phase to our operations team, ensuring clarity, efficiency, and alignment.- Relationship Management: Cultivate and maintain professional relationships with both new and existing clients, stakeholders, and partners, enhancing our brand's reputation and trust in the market.

• Oversee and approve new partnership programs with contracting and material firms as a Board Member. Consult with product development teams to improve products based on customer data.• Reviews, analyzes, and evaluates business procedures. Implements policies and procedures that will improve day-to-day operations. Ensures work environments are adequate and safe. Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.

• Direct all activities for a company specializing in recording products and services. Initiate and manage projects, including adherence to schedules, costs, and performance goals. Lead the full cycle of projects with strict timelines and budget constraints, working closely with senior leaders and handling all escalated problems. Recruit and hire team members for all positions, including project management, sales, and engineering. • Spearheaded sales from zero to $2M annually through the development and launch of high-quality recording service and product offerings. • Reduced expenses by achieving favorable vendor negotiations and relationships, as well as through the implementation of methodologies to rein in costs while meeting key milestones. • Invented a “Stdio” mobile application that allowed clients to book studio time and deliver demo copies of their music for consultation. Additionally, created a private cloud storage product for storing master recordings. • Developed executive presentations and reports to facilitate project evaluations and process improvements.

• Recruited and hired to help reform the company’s business model. • Direct all business development activities for a 30-year-old construction firm (wholly owned by GuideOne Mutual Insurance), serving as the primary driver of market growth for the legacy brand and the new QAQC division. • Conduct all outreach activities to insurance carriers in order to broker new consulting and construction opportunities. Manage all advertising, communications, event, press relations, and media affairs functions. • Played key role in increasing lead volume by 114% and revenues from $20M to $40M from 2018 to present. Instituted an aggressive outreach program that fueled business development efforts; additionally, created a la carte service features that drove growth on a volume basis (comparison estimate work, drone scoping, others).• Spearheaded partnerships with Nationwide Agribusiness, Grange/Integrity Insurance, and Claims Adjusting Group that produced $50M+ in total revenues since 2018.• Drove the development and launch of a new division specializing in engineering consulting for large-scale, new construction projects, with 20+ active projects secured to date ($2M in revenues projected). Additionally, captured Emergency Services Partnerships with insurance carriers that yielded $5M in revenues. • Invented and published a free subcontractor mobile app that allows both staff members and clients the opportunity to discover subcontractors for use on construction projects. Shortened the bid buyout process for projects from 4.5 months to 42 days on average, leading to a 30% margin improvement.

• Initiated and oversaw the use of the company’s 1st CRM and Project Management platform. Consolidated all data tracking, project scheduling, and inspection reporting as a result, yielding a 30% reduction in standard labor hours contributed per job. • Generated $100K in annual savings by eliminating use of ineffective, 3rd-party advertising firms.

• Oversaw a large portfolio of projects to support internal teams, reporting progress to key stakeholders. Created project plans and managed project scope to guide projects from conception to close-out and ongoing maintenance. Gathered requirements to create BRDs, FRDs, and user mockups. Maintained schedules to achieve key milestones at all project phases. Adjusted project plans as needed, including scope and cost modifications, to keep projects on track and achieve goals. • Recruited, hired, trained, and coached team members. Worked jointly with business users, technical teams, database administrators, and testing teams on a variety of project activities. Created process flows, BPMN plans, and data mapping diagrams based on multiple sources. Monitored contracts and SLAs to identify and mitigate potential risks. • Brought in $750K in annual revenues to the company through leading the development and implementation of multiple recording product offerings. • Generated $500K in software repair savings by leading cloud software implementation efforts following a major crash incident in 10/2018. • Streamlined processes to improve product storage, transportation, and disposal through collaborations with 3rd-party vendors.

• Led all aspects of the company that focused on developing talent for major and independent recording labels. Created strategies to achieve immediate and long-term business growth. Conducted extensive market research to analyze industry competitors and trends; stayed current with trends to determine optimal pricing and capitalize on opportunities. Generated new business through participating in trade shows and initiating communications with prospective clients. • Contributed to high-level hiring decisions and nominated new Board members. Planned and administered annual budget, developed comprehensive performance reports (using Google Analytics) for internal and client purposes, and implemented technology improvements to reduce waste and bottlenecks. • Generated $400K in annual revenues through event booking, merchandise and record sales, public speaking appearances, and corporate sponsorships. Additionally, captured $200K in revenues through leading brand strategy and trademarked logo design for small businesses. • Introduced a new matrix organization plan with clearly defined roles and responsibilities, resulting in significantly enhanced business processes while maintaining QA and regulatory compliance goals. • Created and executed new market expansion strategies that propelled business development goals.