• Manager of IT Asset Management team of seven responsible for full life-cycle asset management of server HW & SW, storage, desktop HW & SW, mobile communication devices, tablets, monitors, voice & data systems, electronic signage, and CMDB for server HW & SW for Gulfstream Aerospace• Asset management including 132 physical servers, over 1,600 virtual Windows servers and 11 physical frames, over 500 virtual UNIX servers, and 17,000 PC’s. This includes management of the server software applications, their licenses, and contract details.• Track and maintain accurate inventory records of all assets throughout their life cycle from purchase to salvage• Provide reports and recommendations for RFI/RFP decisions supporting the procurement of PC’s and server OS and application licensing including volume, concurrent, CAL’s, and virtual installations• Qualify service tickets verifying software license compliance for servers and desktop• Maintain metrics for vendor management including delivery SLA’s, product support, and cost• Develop measurement plan and generate metrics on software utilization• Generate KPI reports to manage the team, process, and tools performance• Track and discover hardware assets and software usage with scanning tools ADDM, Casper, SCCM• Report of software usage and deployment to support licensing procurement decisions and compliance audits• Provides strategic guidance to the architecture, contractual, procurement and vendor management functions• Identifying software licensing and hardware maintenance support risks and developing mediation plans• Primary point of contact for server software and hardware licensing/subscription, support, and asset records for renewals, technology refresh planning, organic growth forecasting, budgeting, and strategic projects• Reconcile discrepancies between asset record and management tools such as ADDM, Casper, SCCM, and Active Directory

Expertise in Software Asset Management, Hardware Asset Management, Server Design, Technical Procurement, and Business Analysis.

BellSouth employee through 1997 then worked on BellSouth account after outsourcing to EDS. Continued same responsibilities as before outsourcing.• Developed IT strategies and solutions that increase efficiency and business profit including On-Line Transaction Processing (OLTP) systems, clusters, fault tolerant/resilient high-availability solutions, migrations to update platform technology, and disaster recovery• Experienced in understanding requirements and documenting necessary procedures to comply with state and federal government regulations such as FCC and Sarbanes-Oxley• Quality System Consultant for a work group of 67 employees implementing new Quality Management System (QMS) resulting in initial ISO 9001 certification. Re-engineered work processes using ITIL and COBIT practices, wrote procedure documentation, trained and coached team members on QMS and Six Sigma. Project Manager for team writing process documents, led internal audits, and consulted to other departments working for certification• Provided training and support to workgroups in regards to work process analysis, project budget management, Electronic Document Management Systems (EDMS), Request Management System, and performance evaluation to increase efficiency• Consulted to supply chain contract managers on IT supplier contracts to ensure the company received the best value by tailoring contracts to unique issues of IT• Used Oracle Purchasing, Renascence Enterprise Management (REM/BESSy)/Vantive PeopleSoft CRM, and Remedy tools for procurement, change management, problem management, and asset management

Project Manager - setting project priorities and managing resources to ensure the goals were met on schedule and under budget; monitored deliveries; coordinated contractors and suppliers.Consultant to business units in creating business cases for projects with computing solutions most beneficial to their business while supporting the Enterprise Architecture Standards and utilizing Lean Six Sigma and Business Risk Mitigation practices.Lead engineer and planner for all Teradata data warehouse systems in BellSouth. Managed maintenance contracts for all Teradata and many HP, Compaq, and IBM computer systems; managed leases averaging $4.8 million annually.Project Engineering covering complete System Development Life Cycle (SDLC) : • Liaison between IT and Business Units• Determine computing & infrastructure requirements - computing, floor space, power, cooling, software licensing• Write formal cost estimate and business case for executive approval of funding and authority to implement• Create Statement Of Work (SOW)• Negotiate Service Level Agreements (SLA)• Send out Request For Quotes (RFQ) and select suppliers• Create Purchase Orders for hardware & software• Generate requisitions for floor space, electrical power, cooling, network connections, infrastructure cabling• Update asset records• Track costs for budget• Create Change Management Work Orders (CMWO)• Oversee installations• Support end-user testing• Retire and dispose of surplus equipment (resell or reuse)• Arrange for self-maintenance or supplier maintenance for installed systems• Manage maintenance contracts• Manage system relocations including all infrastructure requirements and moving/shipping logistics

• Developed IT solutions including On-Line Transaction Processing (OLTP) systems, fault tolerant/resilient high-availability solutions, clusters, migrations to update platform technology, and disaster recovery• Consulted to business units to provide best computing solutions• Determined system hardware specifications and issued requests for quotes (RFQ) to suppliers • Created business plans for executive approval• Wrote and managed purchase orders by managing product deliveries, approving and coding purchase order bills, and providing budget forecasts & tracking updates for projects• Managed installations to meet project schedules • Managed system asset decommissions and retirements including data retention/migration, physical removals, relocations for reuse, and sales of surplus equipment for salvage revenue• Planned floor space in regional data centers and computer resource rooms

Engineered central office switching systems including Western Electric 355A, #1 SxS, #5ESS, and Nortel DMS-10 & DMS-100.