Director Of Operations Vendor Management
Current
Jun 2024 - Present
AeroLeads people directory · profile
Douglas Kiely Email & Phone Number
Global Director of Operations, Program Management at Teradata
at
Teradata
1 work email found
@teradata.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Global Director of Operations, Program Management at Teradata
Location
London, England, United Kingdom
Company size
Who is Douglas Kiely? Overview
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Quick answer
Douglas Kiely is listed as Global Director of Operations, Program Management at Teradata at Teradata, a company with 11138 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at teradata.com and a matched LinkedIn profile for Douglas Kiely.
Douglas Kiely previously worked as Director of Operations Vendor Management at Teradata and EMEA Regional Lead, Program Management at Teradata. Douglas Kiely holds Deploma In Electronic Engineering Higher Level from Regional Technical Collage Ireland.
Company email context
Email format at Teradata
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{first}.{last}@teradata.com
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Profile bio
About Douglas Kiely
Global Vendor Management is providing input on region specific support methods and operations to ensure that vendors are meeting regional delivery standards and SLAs as defined in contracts. The program manager will provide governance and continuous oversight for the vendor programs within the region and define, align, standardize, and continuously innovate the delivery across suppliers, regional locations, and workflows to meet the needs of customers. Additionally, act as the key contact point for the vendors to ensure operational execution and excellence. Providing centralized support for operational performance, parts processes and other field operational projects
Listed skills include Operations Management, Business Intelligence, Logistics, Vendor Management, and 7 others.
Current workplace
Douglas Kiely's current company
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Teradata
8 roles
Douglas Kiely work experience
A career timeline built from the work history available for this profile.
Emea Regional Lead, Program Management
Mar 2021 - Jul 2024
Emea Service Logistics Manager
Drove awareness, consumption and profitability across Teradata services. Responsible for managing EMEA Logistics working within several integrated account teams to identify customer needs and business opportunities. Became known as a subject matter expert in Teradata’s supply chain solutions.
Apr 2008 - Mar 2021
Operations Manager Uk/Ireland
Reporting to the European Manager for the Teradata large systems data warehousing customer services group. Heading up the UK & Ireland area I manage a team of 21 associates comprising of Technical Account Managers, Senior Support Representatives and Engineers to deliver a 7 x 24 Business Critical level of service with responsibility for P&L for the area.
Apr 2003 - Apr 2008
Customer Service Senior Account Manager
This role primarily focused on serving customers. Ensuring satisfaction of the customer base through proactive management and coordination of services that were intended to meet and exceed expectations. This required strong communication with all service delivery teams within NCR, acting as team leader to ensure we effectively met client requirements while.
Mar 1999 - Apr 2003
Customer Support Representative
Act as a Single Point of Contact to Teradata products and servicesTechnical ServicesAdhere and promote Operations processes and procedures. Proactive Customer Management.Monthly Service reviews.Quarterly/Annual Support reviews
Feb 1992 - Mar 1999
Feb 1991 - Feb 1992
System Engineer
Systems and Staging Engineer. Repair functions and time in the US as part of a merger
Sep 1984 - Feb 1992
Team & coworkers
Colleagues at Teradata
Other employees you can reach at teradata.com. View company contacts for 11138 employees →
BK
Betty Kight
Colleague at Teradata
Glencoe, Missouri, United States, United States
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NU
Nestor Ual
Colleague at Teradata
Holly Springs, North Carolina, United States, United States
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KE
Kishore Elagandhala
Colleague at Teradata
Herndon, Virginia, United States, United States
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JS
Jeryl Saul
Colleague at Teradata
Manakin Sabot, Virginia, United States, United States
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NN
Nick Nguyen
Colleague at Teradata
San Francisco Bay Area, United States
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SD
Saud Dalvi
Colleague at Teradata
Thane, Maharashtra, India, India
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SG
Sergio Gonzalez
Colleague at Teradata
Dayton, Ohio, United States, United States
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JM
Jateen Makwana
Colleague at Teradata
Pune, Maharashtra, India, India
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FA
Fahrettin Altun
Colleague at Teradata
Şanliurfa, Türkiye, Turkey
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ML
Misael López Urias
Colleague at Teradata
Tijuana, Baja California, Mexico, Mexico
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Betty Kight
Colleague at Teradata
Glencoe, Missouri, United States, United States
View →
NU
Nestor Ual
Colleague at Teradata
Holly Springs, North Carolina, United States, United States
View →
KE
Kishore Elagandhala
Colleague at Teradata
Herndon, Virginia, United States, United States
View →
JS
Jeryl Saul
Colleague at Teradata
Manakin Sabot, Virginia, United States, United States
View →
NN
Nick Nguyen
Colleague at Teradata
San Francisco Bay Area, United States
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SD
Saud Dalvi
Colleague at Teradata
Thane, Maharashtra, India, India
View →
SG
Sergio Gonzalez
Colleague at Teradata
Dayton, Ohio, United States, United States
View →
JM
Jateen Makwana
Colleague at Teradata
Pune, Maharashtra, India, India
View →
FA
Fahrettin Altun
Colleague at Teradata
Şanliurfa, Türkiye, Turkey
View →
ML
Misael López Urias
Colleague at Teradata
Tijuana, Baja California, Mexico, Mexico
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1 education record
Douglas Kiely education
-
Regional Technical Collage Ireland
FAQ
Frequently asked questions about Douglas Kiely
Quick answers generated from the profile data available on this page.
What company does Douglas Kiely work for?
Douglas Kiely works for Teradata.
What is Douglas Kiely's role at Teradata?
Douglas Kiely is listed as Global Director of Operations, Program Management at Teradata at Teradata.
What is Douglas Kiely's email address?
AeroLeads has found 1 work email signal at @teradata.com for Douglas Kiely at Teradata.
Where is Douglas Kiely based?
Douglas Kiely is based in London, England, United Kingdom while working with Teradata.
What companies has Douglas Kiely worked for?
Douglas Kiely has worked for Teradata, Ncr, Ncr Corporation, and Concurrent Computer Corporation.
Who are Douglas Kiely's colleagues at Teradata?
Douglas Kiely's colleagues at Teradata include Betty Kight, Nestor Ual, Kishore Elagandhala, Jeryl Saul, and Nick Nguyen.
How can I contact Douglas Kiely?
You can use AeroLeads to view verified contact signals for Douglas Kiely at Teradata, including work email, phone, and LinkedIn data when available.
What schools did Douglas Kiely attend?
Douglas Kiely holds Deploma In Electronic Engineering Higher Level from Regional Technical Collage Ireland.
What skills is Douglas Kiely known for?
Douglas Kiely is listed with skills including Operations Management, Business Intelligence, Logistics, Vendor Management, Management, Service Delivery, Outsourcing, and Process Improvement.
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