Contact Details: Douglas Smith MBCS, MAPMdoug.hardisconsult@gmail.com07790429681I am an experienced Security Cleared Business Analyst and Product Manager who has over 25 years’ worth of working in both the public and private sectors alike. I have a proven track record of delivering complex products and services from inception through to service transition (BAU). I hold qualifications in Product Management and Business Analysis, as well as certificates in both Project and Programme Management.Throughout my extensive career, I have amassed expertise in business transformation and business change, underpinned by large IT programmes. I am confident at operating at strategic & tactical levels, presenting to boards, applying financial controls and running end user workshops for all levels of stakeholder hierarchies.I am adept at creating all project deliverables including business cases, requirement documents, use cases, business processes, RAID logs, delivery schedules & KPI’s. My management skills allow me to efficiently implement and deliver products, supported with benefits realisation, risk mitigations, action plans and gate assessments with ease. I have tasked and managed multidisciplinary teams from discovery to delivery.