Doug King Email & Phone Number

Seattle, Wa, Us

With Ookla acquiring RootMetrics, I'm now focusing on Sales across Ookla's full product portfolio.

Bellevue, Washington, Us

Strategic adviser, consultant and client advocate for tier 1 mobile operators, network OEMs, and tower companies. Includes strategic account management and engagement with all levels within the operators, from the C-suite to local engineering and marketing staff. Responsible for contract renewals, win backs, upsells, and new accounts with a focus on customer success—being the voice of the customer within RootMetrics. This has led to a partnership relationship with our customers, fostering feedback into our product roadmap while securing multiple contract renewals.

Bellevue, Washington, Us

Applied project and program management expertise to help clients develop and run Program Management Offices. Clients include Premera and AT&T Mobility.

Led team of Onboarding Managers to drive and coordinate cross-functional resources to lead Muve Music's mobile carrier customers through the deployment process from initial sales engagement through market launch.

Bellevue, Wa, Us

Responsible for delivery of carrier programs for several Tier 1 and 2 mobile operators. Accountable for all contractual obligations supporting Mobile Portal, Storefront and Messaging products.

Bellevue, Wa, Us

Responsible for developing the International strategic roadmap for Motricity, including staffing for expansion into new markets outside of North America. Reporting to the President & COO, led APAC business operations, provided conduit into corporate leadership team and US based operations, including Finance, Legal, Product Management, Marketing, Solutions & Services, Commercial Operations and Human Resources. Grew the region from zero to 189 employees and 14% of company revenue over a 2-year period.

Bellevue, Wa, Us

Responsible for multi-million dollar Mobile Portal line of business, including delivery of all software development projects and production support for the largest mobile service provider in the US. Led team of up to 12 program managers, annually exceeding revenue goals for this account.

New York, Ny, Us

Lead program manager for MRM and client (Microsoft) on complete redesign of Microsoft Windows web site in conjunction with the release of Windows Vista. Developed program schedule covering both MRM and Microsoft tasks and deliverables. Facilitated design review sessions with Microsoft's product marketing executives.

Led various cross-functional initiatives for the International division of Cingular Wireless, including billing system conversions in 5 countries across the Caribbean. Provided overall program management leadership for the development and launch of the mMode mobile portal across 8 countries. Chaired monthly Caribbean Steering Committee, consisting of the President and Senior Leadership of the International division. Managed new market build-out activities across multiple functional areas (including Engineering, Sales & Marketing, IT, Finance, Roaming, Legal, HR, Regulatory and local Operations), launching service in 11 countries across the Caribbean.

Us

Led activities across all departments for the national deployment of Terabeam’s Free Space Optical network.

Dallas, Tx, Us

Developed IT Acquisition and New Market Build-out Program Management Office (PMO), supporting all functional areas of the wireless business. Key participant in the development of AT&T's business strategies, tactical plans and processes for ten acquisitions, covering over 2.2 million subscribers, and multiple new market builds. Participated in Due Diligence activities, determining business, organizational and cost implications of acquiring new companies from an IT perspective.

Dallas, Tx, Us

Release Manager for two major releases of proprietary, mission critical customer service software, with a national deployment to over 7,000 workstations.

Dallas, Tx, Us

Functional Analyst for various enhancements to proprietary customer service software, working on cross-functional teams with members from Marketing, Network Engineering, Customer Care Operations, and Information Technology Operations.

Seattle, Washington, Us

As EDI Coordinator for the Accounts Payable Department, established telecommunications with top vendors that were technically capable of transmitting invoices to our mainframe system via Electronic Data Interchange. Developed and presented EDI strategy recommendation to the Nordstrom Executive Committee, resulting in effective savings to the company of over $650,000 per year.As part of an integrated Test Team designed to speed up the development cycle, executed all stages of testing, including functional, integration and system testing, identifying inconsistencies between requirements and applications, and programming bugs.As part of the Joint Application Development team (JAD) for the Replenishment system, identified business functions that could be re-engineered to create a higher turn in inventory, while lowering inventory costs.

Seattle, Washington, Us

• Responsible for administration of all Cosmetic Demonstration Contracts for 23 stores in the Northern California, Utah, Midwest and East Coast regions. Researched and resolved billing discrepancies.• Audited over 1,200 sales reports per month.• Maintained personnel information on over 400 employees each month, through daily communication with Department Managers and Personnel Departments.• Developed training documentation for new department managers, improving customer service and communication.

Seattle, Washington, Us

Mba, Management Information Systems

Bachelor Of Science (Bs), Finance, Geography (Minor)