Douglas Petersen Email & Phone Number

North Canton, Ohio, United States

Cleveland/Akron, Ohio Area

As the part-owner of the franchise and managing member, I ran all aspects of the company and all H.R. responsibility. I efficiently increased on-hand parts percentage from 78 to 92 and negotiated contracts & ordered inventory for the warehouse in excess of $400,000.00 from various vendors & suppliers. I successfully took the highest sales increase in Northeast division in 2018, dispatched parts delivery & increased customer base by 25%. I ensured all operations were carried on in an appropriate, cost effective way and formulated strategic & operational objectives. I diligently oversaw quality controls & sales KPI’s, customer service, sales staff, inventory management and made investor relations recruited, interviewed, trained & supervised staff.

Akron & Kent Ohio Area

As the part-owner of franchises and managing member, I oversaw all aspects of businesses and H.R. responsibility. I skillfully managed multiple-location, multiple business operations and five automotive repair locations. I proficiently rebuilt the company's reputation through marketing, improving customer service and facility facelift. I deftly increased the number of leads generated & retained by 40%, increased sales & lowered costs from month to month for three consecutive years. I was awarded President’s Club Designation – AAMCO’s highest award and twice awarded Superlative Customer Relations Dealer from AAMCO corp. I smartly recruited, interviewed, trained & supervised staff. I improved operational management systems, processes & best practices. Oversaw an inventory of over $100,000.00 of transmission hard parts. Wrote functional handbook, implemented procedures and formulated strategic & operational objectives. I proved the ability to drive performance improvement and implemented sales and marketing program strategically. I proficiently opened numerous new facilities, aftermarket auto audio company and P&L accountability.

Youngstown, Ohio Area

I deftly reconfigured facility to maximize capacity and production. I built a production team. I skillfully managed a budget of over $3.5M at the Ohio location; was instrumental in the facility's financial planning and budgeting. I oversaw an parts inventory of excess of $250,000.00 from over 100 vendors. I efficiently managed production and a staff of 28; responsible for D.O.T. compliance for a fleet of trucks travelling within multiple states. I received ownership Award for acquiring new independent customers. I proficiently led Washington shop to the rank of second among 32 locations.

Mba, Finance, General

MBA

Bs, Production & Operations Management

Activities and Societies: NROTC scholarshipROTC, Mutual Funds & Proxy Clerk Banc One, Resident Manager Buckeye Realty and BS Production.