Douglas Anderson Email and Phone Number
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Senior leader with extensive background in management and technology delivery.Specialties: Management of Very Large Globally Dispersed Teams and Projects, Data Governance and Remediation, Strategic Planning and Innovation.KEY ROLESProfessional Services Senior Project Manager -- working with Fraud and Collection/Recovery clients to deliver software and services.IT Director of retail company -- managed day-to-day technology operations for local development team, coordinated with off-shore technology support staff, and interfaced with studio engineers and producers.Mortgage Technology Executive -- managed Java development organization of 35 employees and 60+ contractors.Senior Service Delivery Manager -- managed team of senior project managers -- led key re-engineering efforts for mortgage servicing system and processes.Program Consultant -- delivered on Consumer CCAR (Stress Test) resubmission, allowing BAC to pay dividends.LEADERSHIP PROFILEUnited States Marine Corps Veteran with extensive financial services leadership experience.Resourceful and decisive leader, builds sustainable, mission-driven organizations optimizing tactical and strategic visions.Fosters excitement and engagement, utilizes individual strengths and intellects, celebrates successes, promotes career and personal development.Avid listener, crafts and delivers precise communication, encourages open and frank dialogue.Minimizes chaos, stays calm and collected keeping an even keel on operations to meet demanding mandates.AREAS OF EXPERTISEResource ManagementProject ManagementProduct ManagementData ManagementProcess EngineeringSoftware EngineeringAudit and Risk, and ComplianceVendor ManagementProduction SupportGlobal DeliveryStrategic PlanningP&L/Budget ManagementCall Center Deployment and SupportLegal (Internal and External Counsel)
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Financial Services ConsultingAustin, Texas Metropolitan Area
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Senior Project ManagerFico® Nov 2018 - PresentBozeman, Montana, UsGeneral Responsibilities:• Weekly reporting to PMO regarding status, escalations and revenue.• Manage project financials and forecasts.• Ensure projects are aligned to respective plans.Fraud and Compliance• Global Financial Institutions: Led several high-profile installs of the FICO Falcon fraud solution. Employed Agile and Waterfall methodologies according to client preference across a global resource footprint in both on-premise and Cloud/AWS environments.Collections and Recovery • Large Financial Institution: Led highly-matrixed team to replace legacy RMS platform with Cloud-based Debt Manager implementation. Employed hybrid agile solution to deliver state-of-the-art platform.• Start-up company: Managed On-Premises Debt Manager PRO PLUS implementation from inception to delivery.• Auto Manufacturer, Financial institution: Coordinated technical activities pursuant to environment buildout and deployment. -
Senior Project ManagerBank Of America Merrill Lynch Jul 2016 - Oct 2018Charlotte, Nc, UsLead initiatives employing Scrum to simplify the current operating environment, rationalizing and aggregating metadata from many disparate sources across the enterprise into consolidated views and reports.• Worked iteratively with tech and business stakeholders to understand data requirements and usage.• Collaborated with the Scrum team to deploy relevant Tableau reports, integrating Data Quality results, portfolio segmentation and metadata into an array of views.• Consolidated metadata from disparate models into a single footprint and loading it into to the Domain Data Catalog in Collibra.Partnered closely with senior leadership and key stakeholders to manage execution of extremely high visibility project to adopt new international accounting standards.Managed data quality remediation and data issue resolution for loss forecasting models. -
Senior Program Consultant - Bank Of AmericaMeridian Technology Group May 2015 - Jul 2016Lake Oswego, Or, UsDirectly contributed to the historic, successful CCAR (Comprehensive Capital Analysis and Review) resubmission, enabling Bank of America to pay dividends in 2015.Collaborated with Data Domain Managers, Global Risk, Finance and other key stakeholders to determine business processes and attendant workflows moving data through the systems and into the external reports sent to the Federal Reserve.• Analyzed, diagrammed, and presented complex data flows.• Captured data requirements and documented source to target mapping metadata in the enterprise metadata catalog. -
Senior Service Delivery ManagerBank Of America 2011 - 2015Charlotte, Nc, UsCharged with implementing governance process for a $33 million portfolio, increasing accountability and management.• Devised and deployed a new standardized process to assess work requests, increasing workflow and accuracy, fortifying corporate risk and change policies.• Delivered time-constrained $2Million portfolio of projects in parallel to remediate multiple risks inherent to minimal regulatory compliance and a lack of customized reporting after numerous unauthorized and unsupported applications were discovered.• Analyzed and planned end-to-end project remediation assuming control of all project delivery, avoiding potential costly penalties and negative publicity due to risk exposure inherent to applications operating without enterprise-standard controls.Handpicked by management to assume direct control over a high profile business crucial project to design a new process and viable restoral mechanism for 1+ Petabyte mortgage data store:• Upon completing the CountryWide acquisition it was realized that restoring the volume of data in question in a timely manner had become mathematically impossible.• Evaluated the multiple issues and swiftly reset and communicated expectations at the senior executive level, assigning tasks to individual experts while providing guidance, support and coaching to project managers, eliminating internal disagreements and focusing on defined objectives. -
Senior Project ManagerBank Of America 2008 - 2011Charlotte, Nc, UsPinpointed to a task force charged with reviewing and remediating all aspects of non-judicial foreclosures as the US legislative economic and public climate triggered an unprecedented moratorium on foreclosures:• Interacted with high level mortgage executives, reporting directly to the CEO, and collaborated with internal and external legal counsel, risk and compliance representatives, vendor management, mortgage servicing and operations to review, revise and vet process to meet stringent OCC directives.(TEKsystems)Parachuted in to manage decommissioning of deprecated servicing solution made redundant by a system bought during an acquisition. Challenge and scrutiny were magnified by 2 previous unsuccessful attempts to retire the application.
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It DirectorThe Jewelry Channel 2007 - 2008Recruited to the $50 million start-up home shopping channel operating 24/7/365 to direct the IT organization and redesign the inefficient, architecture lacking controls.• Managed $5Mil IT budget• Key participant in P/L discussions as new company strove to become profitable.• Worked directly with the Logistics Director and Call Center executive to develop enhancement so to increase revenue and decrease expenses.• Negotiated and executed contracts for telecommunications, web and data hosting and other core IT services.• Optimized limited onsite staff and offshore development team in India to ensure round-the-clock support for 'always on the air' systems.• Analyzed and recorded system access, development methodologies and data retention for PCI compliance, authoring an action plan distributed to the tech team, finance and business partners with tasks to complete compliance. Halted the project due to Indian-based investors withholding funding.
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Senior Project ManagerBank Of America 2006 - 2007Charlotte, Nc, UsParachuted in to project manage the NASCAR affinity card project after the marketing team signed a deal without consulting technology, causing panic due to the impending contract deadline and implementation.• Mediated between cross-functional personnel and departments to prepare the banks’ technology and ancillary units, meticulously planning and coordinating the move of data through various systems.• Deployed the technology components on time, alleviating a potential $1 million/day penalty for delaysRecruited as a lead reporting to 3 PMO’s to drive Basel II, a key component in the banks’ long term financial strategy, acquiring experience with data warehousing, data marts, ETL process, and the rigid waterfall change process.• Introduced a creative approach to mapping iterations as phases under the project methodology, optimizing reporting and tracking to comply with milestones.• Moved the project through all milestones before a business restructure suspended the Basel II transition while leaving the methodology for later adoption.
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Senior Technology Manager – Consumer Real EstateBank Of America 2004 - 2006Charlotte, Nc, UsSelected to lead the entire mortgage originations development organization.The mortgage originations platform, LoanSolutions, was key to the bank's mortgage strategy and paid off:• The first platform in the industry to provide an easily-navigated "Intuitive Interview" where resources in the then-4,000 branches could easily identify a customer, determine their needs and lock the rate on a particular product, in a 20-30-minute session• By enabling the bank to originate and process thousands of applications per day particularly during the refinance boom, an increase in first mortgage loans originated jumped from $11.5 billion to $88.1 billion in 2002 alone.LoanSolutions and a similar product being piloted by Washington Mutual both leveraged a fulfillment engine product, Lendware. BAC quickly purchased Lendware when it was suspected that Washington Mutual was preparing to do the same.• Working with the CIO, deployed an on-site team to seize Lendware’s intellectual assets while partnering with the tech team to develop contingencies for data and system knowledge loss.• Senior management ended up reorganizing immediately after the purchase, and had little visibility into the grave risk presented by the now-unsupported heart of the mortgage platform.• Working with service delivery managers who understood the situation, we reverse-engineered and deployed a Java replacement to most of Lendware's key functions in around 6 months. The remaining functions could be managed by manual workarounds if necessary.
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Technology Manager – Consumer Real EstateBank Of America 2000 - 2004Charlotte, Nc, UsHired to drive the construction of the transaction engine of the LoanSolutions platform.• Directed a development team loaned from other business units, decided on Java as the programming language, directed design activities while coaching non-Java programmers.• Delivered a functioning system to aggregate data from multiple systems of record to prefill various pages of the Loan Origination Screens, combined with constructing functional interfaces to customer information, general ledger and document tracking systems.• Completed the LoanSolutions transaction engine according to project plan.
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Senior Software EngineerIxl, Inc. 2000 - 2000New York, Ny, UsActed as the practice integration expert generating project estimates, designing and implementing software solutions:• Constructed MQ integration wrapper and unit test functions in Java• Developed transaction system for Total Systems interface for internet bank.• Designed and build the patient management portal of a medical practice website using a proprietary Java servlet framework. -
Technical LeadNationsbank Na Jun 1998 - 2000Utilized emerging technology to prototype solutions for wireless, infrared, thin clien,t and server-based web implementations to minimize technology footprint and time required to bring branches of acquired financial institutions on line with NationsBank systems. -
Team Leader - Telephone BankingNationsbank Na 1997 - 1998Ported the main banking platform from OS/2 to Windows NT• Integrated the telephony systems with the platform systems to allow for the 'screen pop' prefil of information for each caller.• Supported the application 24x7x24 from initial pilot to relative system maturity, over a year later.
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Network AdministratorNationsbank Na 1996 - 1997Managed the OS/2-Token Ring development environment for the branch banking platform development team.
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Laboratory Services ManagerGeoscience Group, Inc. 1990 - 1996Charlotte, UsManaged the laboratory for a civil engineering consulting firm:• Performed tests on soil and construction materials in accordance with ASTM procedures• Worked with NIST (National Institute of Standards and Technology) to ensure lab equipment was calibrated and functioning correctly.• Engineered pneumatic system to drive lab equipment.• Managed engineering field technicians when the Laboratory Services Manager was out. -
Marine Corps InfantryUnited States Marine Corps 1985 - 1989Washington, Dc, Us
Douglas Anderson Skills
Douglas Anderson Education Details
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University Of North Carolina At CharlottePhysics
Frequently Asked Questions about Douglas Anderson
What company does Douglas Anderson work for?
Douglas Anderson works for Financial Services Consulting
What is Douglas Anderson's role at the current company?
Douglas Anderson's current role is Senior Project Manager at FICO®.
What is Douglas Anderson's email address?
Douglas Anderson's email address is do****@****ica.com
What schools did Douglas Anderson attend?
Douglas Anderson attended University Of North Carolina At Charlotte.
What are some of Douglas Anderson's interests?
Douglas Anderson has interest in Writing, Children, Physics, Sociology, Education, Science And Technology, Music, Human Rights, Arts And Culture, History.
What skills is Douglas Anderson known for?
Douglas Anderson has skills like Vendor Management, Sdlc, Project Management, Business Analysis, It Strategy, Risk Management, Process Improvement, Management, Banking, Project Portfolio Management, Integration, Software Project Management.
Who are Douglas Anderson's colleagues?
Douglas Anderson's colleagues are Prashant Jamkhedkar, Qing Anna Liu, Srini K., Bruno Patini Furtado, Brady Marrone, Mark Scadina, Marty L..
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