Troubleshoot T-1 access circuits for CDMA, IDEN, WIMAX and LTE technologies.Coordinate trouble resolution action plans with Local Exchange Carriers and Alternate Access providers.Verify service restoration for Nortel, Lucent, Motorola and Ericsson equipment. Verify service restoration using circuit integrity tests to network interface unit.Coordinate trouble management with Global Network Operations.

Support requirements needed to maintain, develop and implement solutions that support Sprint-Nextel, Wireline and Wireless networks.Demonstrate in depth know of the trouble repair process through internal/external escalation management, ticket documentation and phone communications.Complete repair activity for narrowband, broadband (IP and wireless apps) as they traverse dedicated private line or wireless access circuits to various LEC’s AAV and CLEC providers.Perform technical isolation and repair for support of Wireline/Wireless telephony network circuits.Test segmentation and coordinating repair activities with multiple internal agencies, including Local Exchange and Alternate Access Vendors.

Executed operation and maintenance of three DMS-250 switches. Implemented pre and post software/hardware upgrades. Troubleshot deficiencies in Ds0, Ds1, Ds3, Optical Circuits, SS7 low speed and high speed links. Isolated failures in DMS-250 switches, STP switches, Cisco Routers, Nortel, Magellan, Vector, Passport, NEC 40G, Alcatel HSS, ATM, SONET, DACS 4/1, DACS 3/1, TITAN 5500/6500, DEXCS 1/0, M13multiplexer, frame relay, echo canceller, line maintenance unit, access relay, and VOIP; Maintained TOC building integrity by ensuring it meets required standards, to include the daily inspection of HVAC, batteries, UPS, and rectifier equipment for alarms and abnormal conditions. Worked as lead technician and assisted on various projects such as network element upgrades, equipment decommissioning, and process improvements.

Performed provisioning, maintenance, installation and acceptance of various types of circuits such as Optical Circuits, Ds3, Ds1, Ds0, E1, Inter Machine Trunks and Feature Group circuits according to Sprint's standard network procedure. Worked with various Sprint/Nextel control centers, LECs, IXCs and other access service providers. Provided leadership and guidance for lower level switch technicians.

Received, analyzed, monitored and resolved problems within the wire-line network in a timely manner with minimal guidance from higher level technicians or management. Working knowledge of Digital Cross-Connect System (DCS) - T1 thru OC12 in a switch environment.

Switch Technician is responsible for the advanced installation, operation and maintenance of switching, data communications, and peripheral equipment associated with the Central Office.- Other duties include coordinating installation, testing, and troubleshooting of transmission facilites (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering mulitple vendor systems; maintaining systerm applications; ensuring quality customer service; and providing support to a varied user community.