Douglas Mclellan Email & Phone Number

Dublin, Ie

Kinsealy, Malahide, Dublin

Lead on co-managed relationship with Managed Services Provider. Lead on operational IT including hardware, software, licensing, communications, and cyber-security.Advise/lead departmental projects to implement new digital platforms.Develop in-house PowerApps and PowerAutomate processes to support admin internally and with external stakeholders

Kinsealy, Ireland

To support and maintain the all IT systems and overall IT infrastructure in conjunction with 3rd party IT company i.e. registration systems, competition management, live scoring system & online learning platformsManage and oversee migration of files from AWS to Office 365Ensure Office365 set up is optimalWork with the participation department on the digital project designing a single sign on portal connecting player, volunteer and fan engagement designed for a positive individual user experience.To provide high quality ICT support to all employees when requiredLiaise with 3 party IT provider, vendors and stakeholders and users to resolve issuesSupport the deployment and maintenance of users, laptops, file access, printer etc, Documentation of IT operational processesAsset ManagementProvide training support to users either directly or via 3rd party

Dublin, County Dublin, Ireland

Oversee help desk operations and equipment ordering and deployment for 5 office locations across Dublin.Escalate issues to external suppliers when needed.Manage ICT device library used by clients of organisation.Manage performance metrics, productivity, training and coaching for direct reports.Provide incident and progress reports to CEO and Senior Management Team (SMT).Perform contract set-up, liaise and prepare annual reviews of ICT suppliers.Collaborated with SMT to transition organisation to SharePoint, OneDrive and retire physical server running Windows Server 2012. Specified, tendered for and implemented VOIP phone system across 5 sites and softphones and retire on-premises PBX.On the onset of pandemic related shutdowns, transitioned organisation from 100% office based to remote working with SSL VPN based security from the outset.Maintain supervisory role over Cherry Orchard Community Garden including supervising the Garden Manager, Voluneers, employment placement clients. Support business development of local social enterprise including developing new customers and new produce lines.

Dublin

Lead Community Development team and programmes:1. Social Inclusion Community Activation Programme2. Health Promotion Programmes3. Restorative Practice Programme4. Cherry Orchard Community Garden5. Mental Health education and training programme for men who are finding life stressful, have issues with unemployment, feel isolated or lonely and wish to learn ways to improve wellbeing.

Edinburgh, United Kingdom

Develop an understanding of, and then report on, how the integration of health care and social care has affected and consulted disabled people in Scotland. Funded by the Scottish Government.Detail analysis of the accessibility of new technologies implemented as part of the integration.Engaged health and social care ICT teams and disabled people in several local authorities across Scotland to assess what changes had taken place and how disabled people had been involved in ICT service design.

Edinburgh, Scotland, United Kingdom

Formerly a Trustee, asked by Board to professionalise aspects of the organisation with a focus on staff recruitment, financial procedures, Celebrant training, and ICT capabilities.Designed and implemented the replacement of Excel based membership system with CiviCRM to manage membership, training, and Celebrant functions of organisation.Implemented use of Google Apps (now Google Workspace) for home based team located across Scotland.Led the professionalisation process of the organisation from a volunteer team to a full staff team. Liaised with relevant Scottish Government Ministers and Civil ServantsSupported implementation of Same Sex Marriage legislation

Edinburgh

Created and implemented ICAS Foundation.Liaised with range of professional bodies in Scotland.Established range of partnerships with a number of Scottish Universities.Linked with schools in areas of multiple deprivation. Recruited and trained mentors to help young people going to university. Implemented online forum and resource depository to support foundation clients

Scotland

Supported service development of Age Scotland local member groups in the East Central Scotland area including training and governance supports.Support implementation of Raiser's Edge CRM as part organisation wide working group

Edinburgh, United Kingdom

Working as part of Business Continuity Team, worked with departments and divisions across the Group to assess staffing and ICT needs to maintain mission critical operations in the event of a disruptionWork with IT teams (internal and external) to ensure reserve locations had proper access to 44 legacy systems and work with staff teams to test data accessibility.

Bachelor’S Degree, Open, Hons 2:2

Education record