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Douglas M. Email & Phone Number
Field Services Engineer
at
Vista Technology Support
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Field Services Engineer
Location
Greater Cuiaba, Brazil
Who is Douglas M.? Overview
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Quick answer
Douglas M. is listed as Field Services Engineer at Vista Technology Support, based in Greater Cuiaba, Brazil. AeroLeads shows a matched LinkedIn profile for Douglas M..
Douglas M. previously worked as Investment Consultant at Ademicon Cuiabá and Application Support Analyst at Stefanini Brasil. Douglas M. holds Bachelor'S Degree, Cibersegurança from Uniasselvi.
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Email format at Vista Technology Support
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Vista Technology Support
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Profile bio
About Douglas M.
With a distinguished career in IT since 1995 in Brazil and a valuable international experience, I have continually advanced my expertise in the technology sector. In 2004, I seized the opportunity to relocate to England, where I initially faced the challenge of learning English. Through dedicated effort, I successfully mastered the language and pursued a degree in Computing at Bucks New University. This accomplishment enabled me to work with two international companies before returning to Brazil in 2013.My professional competencies include:Operating Systems: Extensive experience with Windows XP/Vista, Windows 7/10, Windows Server 2008, and Office 2003/2007.Network Technologies: Proficient in DNS, DHCP, TCP/IP, Ethernet, Wireless routers, and Firewalls.Security Solutions: Adept in Backup and Antivirus strategies.Customer Service: Proven ability to perform effectively under pressure, delivering high-quality support in demanding environments.I possess a strong background in troubleshooting complex hardware and software issues and have substantial experience in Help Desk support. This includes the installation, configuration, and upgrading of software and operating systems (Windows, Linux, Mac), as well as remote technical support. Additionally, I am skilled in creating and maintaining email accounts and user profiles.Furthermore, I have practical knowledge of Active Directory and Group Policy, hold a certification in Azure Microsoft Fundamentals, and have foundational skills in HTML/CSS and JavaScript. Recently, I completed a course in Artificial Intelligence at Conquer Business School, which has further enhanced my ability to integrate advanced AI solutions into IT infrastructures.I am committed to leveraging my technical skills and experience to drive innovation and efficiency within dynamic teams and projects.
Current workplace
Douglas M.'s current company
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Vista Technology Support
Website
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5 roles
Douglas M. work experience
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Investment Consultant
CurrentAs a new Investment Consultant at Ademicon, I am dedicated to delivering personalized financial advisory services. My focus is on helping clients achieve their financial goals and realize their dreams through effective consortium strategies. Committed to excellence in client service, I strive to build strong relationships and offer financial solutions that create value and security.
Jul 2024 - Present
Application Support Analyst
• Level 3 support and management for Johnson & Johnson NA's transportation, traffic planning and distribution centre management systems (JDA RedPrairie and JDA GLO TMS).• Working with Consumer and Medical companies within JNJ, in the team responsible for rotating the call schedule and holding a meeting to review all changes that will be installed in the production system at the end of the week.• •Tier 3 support for Johnson & Johnson's global tools such as financial applications, user management, general web applications, and BI applications.
Oct 2020 - Oct 2023
Senior Analst
• Providing 1st / 2nd technical support to all Volvo Group and Partners.• Providing user support with incident management System ITSM and Services Now.• Providing user’s supports telephone, e-mails and chats.• Providing support to multiple environments, systems and applications and devices. (iPhone and android phones).• Escalate more complex service issues to the relevant IT support team member.• Ensuring all support calls are dealt with in a professional and timely manner meeting and exceeding customer SLA.
Sep 2016 - Dec 2018
Ict Support Technician
Providing 1st and 2nd line support to staff and 1000+ studentsTroubleshooting hardware and software issues and implementing fixesAdministering network systems using Windows Server 2008, Active Directory and Group PolicyUnderstanding of VMWare and Veeam backup systems
Apr 2013 - May 2013
4 education records
Douglas M. education
Bachelor'S Degree, Cibersegurança
Front End Developer Jr, Computing
Bachelor Of Science (Bsc), Computing
Bucks New University
A Level, Portuguese,Maths,History,
Colegio Jk
FAQ
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What company does Douglas M. work for?
Douglas M. works for Vista Technology Support.
What is Douglas M.'s role at Vista Technology Support?
Douglas M. is listed as Field Services Engineer at Vista Technology Support.
Where is Douglas M. based?
Douglas M. is based in Greater Cuiaba, Brazil while working with Vista Technology Support.
What companies has Douglas M. worked for?
Douglas M. has worked for Vista Technology Support, Ademicon Cuiabá, Stefanini Brasil, Hcl Technologies, and North Oxfordshire Academy.
How can I contact Douglas M.?
You can use AeroLeads to view verified contact signals for Douglas M. at Vista Technology Support, including work email, phone, and LinkedIn data when available.
What schools did Douglas M. attend?
Douglas M. holds Bachelor'S Degree, Cibersegurança from Uniasselvi.
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