Douglas M. Robbins Email & Phone Number

North Little Rock, Ar, Us

Mckinney, Texas, United States

Mckinney, Texas, United States

Mckinney, Texas, United States

Plano, Texas

I assumed the role of Client Advisor | Pre-Owned Sales Director | Internet Sales Manager/Client Advisor in 2004. In consecutive roles, spearhead management of overall sales operations by approaching new customers, managing sales teams, making offers, liaising with stakeholders, and building relationships to increase organizational sales. Responsible for maximizing employee retention while increasing worker confidence by creating competent teams. Increasing vehicle recognition by incorporating all necessary information online to attract organic traffic. Identify and meet customer requirements by crafting and executing appropriate strategic plans to acquire customer satisfaction through assertive communication. My duties involves implementing in-depth industry knowledge by tracking market trends to achieve competitive advantage.• Elevated 18% web traffic of 24 sites by efficiently administering web activities.• Recognized as No.1 pre-owned Director Southern Region by delivering remarkable services.• Led 27 employees to improve performance and maintain optimal inventory valuing more than $5.5M.• Enhanced organizational productivity while boosting annual sales by 32% and curtailing average recon to $1,485 and 3.6 average recon turn.• $10 Million+ in yearly personal Auto sales

Frisco, Texas

I was appointed as Cadillac New Car Sales Manager | Volvo Pre-Owned Sales Director in 2017. In consecutive roles, I tracked market trends to formulate and implement interactive plans as well as forecast sales volume for achieving predefined targets and goals. Here, I performed various HR functions by hiring potential candidates and offering training to enhance overall productivity. Conduct and attend in person/ online auctions for buying/selling of inventory to allocate resources and manage cash flow. Lastly, I improved policies and procedures of harassment and customer privacy to maximize customer retention.• Prevented stock shortage by managing inventory consisted of more than $7M in professional manner.• Consistently achieved high results by reducing average recon per copy to $1,785 and 3.4 average recon turn.• Monitored profit and loss statements on monthly basis and arranged various meetings to align company targets.• Analyzed vehicle condition and evaluated best cost price in order to sell in future on desirable price.

Additional Experience as Salesman, Assistant Manager, Sales Manager, General Sales Manager | Technical Writer at Computer Associates