Douglas Muir Email & Phone Number

Northamptonshire, England, United Kingdom

The world runs on processes. I love to optimise and automate processes to increase productivity and liberate people to do what people do best - innovate, create, think, analyse, decide and add value.I work with clients who would like to- better understand their processes- achieve repeatability and consistency in operations- know the status of work packages - methodically eliminate sources of data errors- give repetition to computers and liberate people- manage work across the supply chainMy work has helped engineering directors and operations directors to - Improve visibility and control over engineering changes - Smooth new product introduction - Avoid bill of materials errors- Keep track of work packages placed with suppliers - Implement quality systems - Reduce process latency- Increase data consistency and integrity- Distribute work across sites.Change to processes is good, however change needs to not leave people behind and uninvolved.It would be great to hear about the challenges that you’re facing and discuss what could be ways to transform your processes. Please connect and drop me a message on LinkedIn and let’s talk.

I’m currently leading the development of a health-tech solution that connects patients with care providers. Having joined the start-up at an early stage to direct product design, I’m now overseeing subsequent improvements and iterations. This involves leading a team of up to 18 international Software Developers and controlling an annual development budget. As the CTO, I work closely with clients and partners to scope requirements, resolve technical issues and identify potential product changes. I also stay informed on the tech landscape to identify opportunities and threats and to facilitate integrations with client systems. Key achievements in this role include:- Developed a concept into a viable, fully operational product, having managed the full end-to-end design and development process- Drove continuous product innovation, releasing 3 generations of the product to leverage new technology, make the product more accessible and engaging for users, and meet user requirements - Created a platform that reduced hospital stays by 42% for chemotherapy patients, enabled cardiac rehab treatment to continue remotely during lockdown, reduced anxiety for palliative care patients, avoided amputations through early intervention, and provided health education to 350,000 diabetes patients- Developed the platform behind 6 client awards, including the HSJ Patient Safety Award for Cancer Care and the Quality in Care Diabetes Award for “sustaining quality improvement and patient outcomes”