Doug Sisson Email & Phone Number

I am taking a break from Corporate America to work on my fiction novel 'God Code,' which follows the main character, Gabriel, through a heroes adventure as he discovers that everyone on Earth is controlled by Mind Control Artificial Intelligence (AI) technology. Only his relationship with a Higher Power motivates him to write a software code that saves humans from a life where AI computers and software control civilization almost lost to capitalist greed and human evil.

Dublin 2, Ie

Company: Meta (Facebook & Instagram)Position: Global Advertising Operations •Technical Support Analyst for Facebook/Instagram responsible for analyzing Technology Product Confusions from Bugs or Errors in the Code; identified solutions; & advised Accenture Team Members•All Advertising Operations underwent regular Q/A Stress-Testing where I performed at Positive Success Remarks -- Scored on: Accuracy; Compliance; Timeliness; & Procedures•Trained & utilized Accenture’s Advertising Operations Procedures & Facebook’s advanced native technology or software tools•Developed strong understanding within complex Technology Product Group for Facebook Paid Advertising Company: Verizon WirelessPosition: Customer Service, Sales & Troubleshooting• Complex understanding of all Verizon Wireless Mobile Devices & 5G Home Internet Products where I provided: Sales; Troubleshooting; Technical Support; & Customer Call support• Project Managed the experience of a customer calling-in: Sales; Billing; Complaints; Troubleshooting; & Product promotional offerings• Able to deescalate Customer Complaints while working on multiple tasks simultaneously to Research Solutions & use Technology Tools to provide an excellent customer experience with positive outcomes• Measured weekly based on quantifiable data: Customer Service; Sales; Technology Tools used correctly; Customer surveys; & the use of Scripted Dialogue

Burr Ridge, Il, Us

•Consulted & worked in several rotational roles for an Interior Landscaping, Landscape Construction, Holiday Decorating, Cut Flowers, Holiday decor and Greenhouse / Plant production business •Introduced Salesforce CRM generating new & ongoing business; strategized Email Marketing Strategy to e-mail Accounts when RFP became available; & developed lucrative Bid & RFP Google Search term Strategy with SEO•Managed ~100+ Accounts as an Account Manager & updated changes in Salesforce•Developed Cold Calling Strategy with Salesforce CRM (e.g. conducted research utilizing SEO to discover RFP’s; called Property Manager’s; called new/current Clients; engaged with construction companies -- created presentations; attended Client meetings; & developed scripted Sales pitches•Managed Digital Marketing Channels (e.g. Advertising; Social Media; E-mail, etc.) & collaborated on SEO & Website•Managed team of 10+ employees that serviced Accounts in Downtown Chicago -- provided Management, Operational Support & Internal Communications regularly via bi-weekly meetings• Managed ~100+ Accounts as an Account Manager & updated changes to Accounts in Microsoft Dynamics Navision tool• Introduced Salesforce CRM generating new & ongoing business; strategized Email Marketing Strategy to e-mail Accounts when RFP became available; & developed lucrative Bid & RFP Google Search term Strategy with SEO• Developed Cold Calling Strategy with Salesforce CRM (e.g. conducted research utilizing SEO to discover RFP’s; called Property Manager’s, new / current Clients & construction companies; created presentations; attended Client meetings & developed scripted Sales pitches)• Managed Digital Marketing Channels (e.g. Advertising; Social Media; E-mail, etc.) & collaborated on SEO & Website• Managed team of 10+ employees that serviced Accounts in Downtown Chicago; provided Management, Operational Support & Internal Communications regularly via bi-weekly meetings

• Affluent Yoga Studio Operations Assistant where I prepared weekly orchid arrangement, lit incense, swept the Yoga Studio floors & cleaned common areas September 2018 – April 2020 • Work/Trade position where I worked for free in exchange for free high-end advanced Yoga classes• Work/Trade position where I worked for free in exchange for free high-end advanced Yoga classes

Chicago, Illinois, Us

•Served as a Digital Marketing Consultant for the Chicago-based luxury Event Design company in Chicago’s North Side•Consulted with the following business units: Sales; Design; Events; Graphic Design; Install / Take-Down; Floral; Management; & Digital Marketing •Strategized, wrote, & sent Email Marketing Campaigns; collected data for reporting post-Campaign•Maintained the Facebook & Instagram social media; cropped & tagged photos for SEO post-event; & took behind-the-scenes photography

London, Gb

•Collaborated on HSBC’s “Advance” proposition or the Retail Bank’s $100 - $100k+ Personal Savings segment for the USA & Canada where I strategized & activated Quarterly Campaigns & oversaw the following Digital Marketing Programs: E-mail; Display; Social Media Paid Advertising; Social Media Content Strategy; Analytics; & SEO•Produced comprehensive & detailed Analytic Reporting Dashboards for weekly, monthly & end of Campaign reporting for Paid Media & Email reporting•Proficient in complex E-mail Marketing Operations, & also collaborated with India on the in-house delivery of E-mails using SharePoint•Social Media Strategy Lead for the USA & collaborated with stakeholders from across the International Firm to aggregate content for publication to social media channels in the United States •Tagged Display Banners with Campaign promotional codes, & tracked performance post-Campaign to gauge the success & later optimize• Produced comprehensive & detailed Analytic Reporting Dashboards for weekly, monthly & end of Campaign reporting for Paid Media & Email reporting• Proficient in complex E-mail Marketing Operations, & also collaborated with India on the in-house delivery of E-mails using SharePoint• Social Media Strategy Lead for the USA & collaborated with stakeholders from across the International Firm to aggregate content for publication to social media channels in the United States • Tagged Display Banners with Campaign promotional codes, & tracked performance post-Campaign to gauge the success & later optimize

London, Gb

•Digital Marketing Lead for Barclays Wealth & Investment Management (Americas) in New York City•A Barclays Global Product business unit where I collaborated with Wealth Manager’s & consulted on: Digital Marketing; SEO; Advertising; Analytics; Social Media; & other best practices•Strategized Digital Marketing for the Wealth Manager’s: External/Internal Website Optimization; Social Media Strategy; Social Media Content Development & Curation•Analytics Reporting; SEO; & Content Strategy / Development

New York, Ny, Us

•Part of a centralized cross-business unit “Center of Excellence” called the Digital Marketing Group (DMG) for JP Morgan Chase, & supported the following teams: Social Media Strategy & Community Management; & Content Strategy & Development•Worked across business units creating, curating, & producing analytic reporting for: Mortgage; Credit Card; Philanthropy / Sustainability; Small Business; Debit Card; Public Relations; & Checking/Savings •Helped launch 9+ Facebook & Twitter Handles for the Federally regulated financial services firm; & served as Project Manager for Digital Marketing, Governance, Legal, Compliance, & Public Relations•Served as Community Manager for JP Morgan Chase’s “Chase Community Giving” -- a $30 million+ Facebook & Twitter led Social Media initiative – where I served as the internal Agency Partner to JPMC’s Philanthropy & Public Relation Team, resulting in the “Live” broadcast on National television, & positive Press Coverage•Collaborated on the innovative launch of the “My New Home” Mortgage YouTube Channel & Campaign•Proficient in developing Content & Social Strategies for Social Media Editorial Calendars; liaising with Creative Agencies & Content Curators; & optimizing Social Media Programs & Operations utilizing Reporting

New York, Ny, Us

•Worked for Macy’s in San Francisco & New York City collaborating with macys.com on Social Media, Event Production, Advertising, Media/Press Relations & Operations•As Social Media Manager in NYC I oversaw: Mobile Strategy; Paid Media Strategy; The MBlog / Blog Strategy; Influencer Outreach; & Reporting•Collaborated on the Facebook Paid Media Strategy of $10 million+; Participated in the $5 million Twitter Paid Media & Content Strategy; Oversaw the Macy’s Blog budget of $750k+; Managed the Paid Influencer Outreach; & Prepared Strategy Presentations•Spearhead Mobile SMS Coupon Code Strategy & Operations while engaging with the Marketing Effectiveness Department on weekly ROI & Sales Reporting from Coupon Codes I tracked•In SF & LA I managed Event Operations including: Budget Management; Hiring & Management of Contract Workers; Production Timelines; Social Media Event Activation & Strategy; Obtaining Permits from local Governments; Overseeing Event Décor; Organizing & planning the Food & Beverage / Catering; & Collecting approvals; & liaison to the Legal Department•Recruited, Trained & Managed over ~1,200+ Volunteers during the 2008 Macy’s Passport Fashion Show that took place in LA & SF•On the Macy’s West Media & Press Relations / Internal Communications / External Communications Department I oversaw: Answering the Media & Press Relations Phone Line; Writing Press Releases; Reporting; & the Day-of Production & Filming of special segments like the ‘Good Morning America’ Christmas Tree Lighting broadcast, as well as Local Talk Show segments. •Participated in the Branded Entertainment Department’s discussion of utilizing mobile & social media in branded segments like ‘Glee’

•Successful server & bartender where I worked on events all over the Bay Area including high-end & luxury Corporate events, Galas, Weddings & Alumni functions

•Digital Marketing internship for a Fund of a Hedge Fund based in San Francisco

Us

•Took photos of entire event design inventory & uploaded images to website for purchase•Attended & served in set-up role for high-end events for the niche environmental event design firm

• Trained waitstaff server for high-end San Francisco & Bay Area events

Emeryville, California, Us

• Trained waitstaff server for high-end San Francisco & Bay Area events

Sausalito, California, Us

•Curated photos & updated addressed in CRM for the vibrant & well-traveled International Destination Event Planning Company that utilized beautiful marketing to stay in touch with former & new Clients

Burr Ridge, Il, Us

• Managed Operations/Facilities Coordinator where I spearhead the Greenhouse Operations for fertilizing & tending to the growing flowers

• Shadowed a Chicago Judge over Spring break to better understand the Judicial System in Chicago

• Worked as a Law Clerk for a Family (Divorce) Law Firm• Served as a Personal Assistant & Chauffeur to the Primary Attorney, Eva Tameling

Bachelor Of Arts, International Studies Major; Minor In Political Science & Spanish

Political Psychology; Political Sociology

High School Diploma

Education record