IT Security & Compliance activities with a focus on Microsoft Windows vulnerability management; maintaining industry standard compliance certifications. (FedRamp, PCI, HIPPA etc)

Upgrading certifications and completing CISSP and PMP professional development and continuing education requirements while looking for my next opportunity to continue making "IT" better!

• Provided management, mentoring, leadership, direction and support to 28-person team.• Responsible for all IT datacenter services for 4 networks; 24 x 7 systems management and administration of 550 servers in addition to Tier 1-3 support to over 30 locations with over 7,000 Windows 7 and Windows 10 clients.• Focused team on IT security, modernization, standardization, and continuity of systems, services and support.• Provided assessments and recommendations to improve IT service delivery and support:o Drafted and delivered 90-day staffing assessment and “get well” plan in 45 days.o Identified and recommended numerous processes for improvement; ITIL based.o Enabled full documentation of 550 Microsoft Windows 2008 & 2012 servers.o Improved the IT security posture; transparently applied thousands of security patches.o Letter of Recommendation available upon request.

New home construction project; successfully completed within parameters of time, cost and quality!

• Provided management, mentoring, staffing, leadership, direction and support to > 40-person teams.• Established team and individual roles, responsibilities, objectives, priorities, timelines and performance objectives.• Responsible for all IT services; 24 x 7 systems management, administration and support for networks and 3 data centers. Primary systems included VMware, Windows 2008/2012 servers, MS Exchange 2007/2010, System Center Configuration Manager (SCCM), Active Directory, Global Policy Objects, DNS, DHCP, AirWatch and NetApp. • Focused teams on IT security, modernization, standardization, and continuity of systems, services and support.• Tracked team achievements in transparently delivering > 99% server virtualization (~ 260 servers) on two networks.• Ensured consistent ticket closure rates > 90% within one day or less.• Led team successes in delivering > 99.99% services availability on 2 networks for 3 years.

• Provided planning, scheduling, staffing, leadership, direction and support to > 40-person team.• Ensured core enterprise IT services; 24 x 7 systems management, administration and support.

• Provided LAN/WAN enterprise systems technical support for 5 Microsoft 2000/2003 domains.

• Provided technical support for two LAN’s with ~ 400 clients, 10 servers, Cisco routers and switches.

• Planned, organized, installed, documented and maintained numerous electronic communication systems and networks throughout Europe, the Balkans and the Middle East.• Honorable discharge; numerous citations, awards and medals.