As an E-commerce and Marketplace Specialist, I oversee both direct and indirect sales channels, ensuring optimal performance and growth. I set KPIs and goals to drive results and closely monitor metrics and KPIs using analytical tools to make data-driven decisions. Additionally, I have played a pivotal role in implementing new technologies, keeping the company adaptable to digital market trends and continuously seeking innovation. I manage the company's CMS, ensuring optimized content for SEO and strategic positioning in online searches. Furthermore, I take charge of social media management, overseeing both paid and organic traffic to maximize reach and audience engagement.

During my internship, I was responsible for leading and executing the complete project of creating the company's e-commerce, from gathering requirements to the website launch. I developed strategies for logistics and created the entire product registration process, ensuring efficient importation to the website and marketplaces. I managed the selection of suitable systems and platforms for the e-commerce, as well as website hosting. Additionally, I coordinated a development team and collaborated with marketing agencies for website production. I conducted interviews with payment gateway providers and integrated their services into the platform.Through my efforts, the company achieved success in launching the website on January 2nd, 2023, now available at www.casadosparafusos.com. My experience encompassed the entire project lifecycle, ensuring the delivery of a functional and efficient e-commerce platform. This experience provided me with skills in project management, team coordination, vendor selection, and solid knowledge in logistics, e-commerce systems, digital marketing, and payment integrations.

Responsible for providing technical support and performing maintenance on the company's computer system. My role involved assisting customers, resolving issues, and providing guidance on the proper use of the system. Conducted basic maintenance tasks on the MYSQL database using the corresponding management tool. Committed to ensuring customer satisfaction and the continuous functionality of the system.

Contribute to the activities of observing the behavior of Apache TOMCAT7 containers, performing basic maintenance on the MYSQL database using the PGADMIN III management tool, opening tasks and monitoring progress in the REDMINE system, ensuring the correct functioning of listings and validating requirements for the system, as well as participating in the initial software development process.