• Managed employees, interns, and contract workers• Managed office budget and cash flow, maintained inventory levels foroffice, repair department and new product production• Performed Human Resources duties, including hiring, firing, training,coordinating benefits, and compliance• Responded to customer support requests in person, via phone and email • Counseled company owner and management team on team andorganizational best-practices• Consulted with customers encountering technical questions• Evaluated, built, repaired, refurbished, and maintained bicycle PowerMeters • Refined and documented PowerMeter repair, build and calibrationprocedures• Established data storage and communication procedures for feedback toPowerMeter design cycle

• Responded to customer support requests in person, via phone and email • Counseled company owner and management team on team and organizational best-practices• Consulted with customers encountering technical questions• Evaluated, built, repaired, refurbished, and maintained bicycle PowerMeters • Refined and documented PowerMeter repair, build and calibration procedures• Established data storage and communication procedures for feedback to PowerMeter design cycle

• Evaluated, built, repaired, refurbished, and maintained bicycle PowerMeters • Refined and documented PowerMeter repair, build and calibration procedures• Established data storage and communication procedures for feedback to PowerMeter design cycle

• Performed data retrieval, analysis, and conversion of survey data• Designed report layout and scoring algorithms in collaboration withsurvey author• Created research reports from raw data• Cataloged and organize collected and reported data

• Navigated people and technological systems, structural constraints and political landscape of a complex organizational hierarchy• Project Manager of Design Team, working on time frames, meeting deliverables, assigning tasks, and supporting communication within and between work teams• Participated in budgeting from start to finish including proposal writing and elements of business plan writing• Worked on multiple teams simultaneously• Designed, revised and troubleshot multiple enterprise databases• Queried databases, analyzed and summarized data for constituents at all levels of the organization, including external partners