My passion is to guide all aspects of the customer experience from product development, brand positioning, marketing and sales, solution deployment and delivery, leading to more customer referrals. I am a B2B marketing brand builder and product development guy with technologist’ bent; leveraging 20+ years of marketing, sales, product management, business image and new business development. All this is driven by my passion for product improvements that result in profitability.Adapting the right tools to address marketing, CRM, product development and product life cycle management, to drive sales, is where I excel. This process includes leveraging technical, business and financial expertise to communicate effectively with client management and all members of their support teams.“I fix things”... In the supply chain management world of the manufacturing sector, where there is great opportunity to reinvent, improve and create new solutions to complex problems. This is what I do. I help customers find the right solution, at the right costs, right on time. By managing a portfolio of technical products; software applications (both on-premise and SaaS), automation hardware products and a host of service offerings, I guide our team of experts to deliver productivity, security and profitability improvements to our customers.My fundamental approach to product development is to translate user needs into easy-to-understand product solutions that increase productivity, lower costs and increase revenues. In today’s "app" based world, full of sound bites and technical gadgetry, users still crave broader solutions that reach beyond technical "appetizers". Complete solutions that address all user needs are what drive a product’s success. In my personal time, I enjoy working with my hands, imagining, designing, creating and shaping custom wood furniture. Traveling abroad, soaking up rich cultural diversity, customs, local hospitality and cuisine, broadens my experiences and provides valuable insights that carry through to my professional life.