Douglas Sexton Email & Phone Number

Construction Defect, General Liability, Commercial Auto examiner III.

Lender placed property claims Adjuster.

Fairfield, Oh, Us

Multi-line claims adjuster with primary experience and focus on Commercial General Liability, Inland Marine, Business interruption, construction defect, property and bodily injury claims. Conduct all inspections, complete all estimates and investigationsConduct interviews with all partiesAnalyze policy coverage and endorsementsIdentify fraud claimsNegotiate injury and property settlementsHire and coordinate experts, engineers, cause and origin investigators and independent adjustersAttend and negotiate mediation settlements with claimant and plaintiff attorneysBuild and maintain excellent relationships with agents, producers and sales departments

A personal passion I love to do in my spare time.

Manager : Owner, Indie Game developer

Boston, Ma, Us

Independent catastrophe claims specialist working in a fast paced environment seeing claims through from beginning to end. Maintaining upward of 150+ claims daily with efficiency. Constant communication with home owners, field claims adjusters, agents, contractors, body shops, legal representative etc.

CONCEPT ARTIST4 plus years experience as a freelance concept artist creating Web and print media for: Children's books, Medical Institutions, Independent publishers and small business ownersSkilled in traditional painting: watercolor, acrylics, markers and inks15 plus years proficiency using Photoshop, experienced usage of all CS4 programs, Skilled in Corel Painter Consumed with a life long passion and desire to create industry leading visuals and conceptual art contributing to the success of interactive media, entertainment and AAA video gamesAbility to produce everything from simple sketches to finished fully rendered illustrations Lead Concept artist for Ezekiel’s Dragon, graphic novel forthcoming. Second Concept artist for "The Frecklers Brand Campaign."(2009)Strong diverse portfolio: 10 plus years experience in composition, anatomy, and color theory B.F.A., Graphic Design with additional focuses in Watercolor, Pen and Ink, and SculptureSkilled at the critique process: 10 plus years experience in integrating client feedbackExperience in low and high poly budgets. Experience in techniques used to simulate texture and volume using 2D traditional methods. Skilled in the limitations of 3D modeling for game engines in both low and high resolution outputs2D animation layout skills: Experienced in the animation pipeline: Walk cycles, Armatures, Mouth syncing, using traditional illustrations and digital formats like Flash and animated gifs3D modeling skills: Experienced in 3D modeling (Blender). Low and high poly images 10 plus years experience in photography and lighting Experience designing, building and bringing to life illustrated characters through puppet making25 years experience blueprint making and modeling for construction and auto mechanics. Some projects include: house and furniture building, and an intricate strong sense and understanding of automotive structure, function, and repair

Mayfield Village, Oh, Us

-Eliminated employee turnover among tenured adjusters from 40% to 1 resignation by improved use of employee skills and setting achievable goals that resulted in exceptional employee performance surveys.-Appointed process leader for network repair facility referral quality as result of outstanding performance in customer service.-Participated in pilot method of handling claims for Special Lines in 2006 that was so successful it was implemented throughout Michigan in 2007-2008.-Developed and trained team of claims specialists who consistently performed above company standard. -Recognized as MI motorcycle policy interpretation and damage estimating expert.-Increased customer satisfaction survey results by acting as liaison between Progressive and local repair facilities. -Recognized as leading provider of Concierge Service level as “one stop”; process for claims handling and customer service. -Managed and trained team of adjusters to identify and eliminate fraudulent claims resulting in savings of thousands of dollars enabling Progressive to maintain its market position and offer competitive rates.-Negotiated property damage claim rescuing customer of $12k in personal responsibility over policy limits.

Mayfield Village, Oh, Us

Determine policy coverage, complete damage estimates negotiating with repair facilities for auto, motorcycle, recreational vehicles, boats and small commercial productsSpecial Lines Claims Adjuster (2006 To 2007)-Improved relationships with repair facilities by eliminating stalemates on prices and labor items on estimates by negotiating elimination of fraudulent markups on repair products saving an average of 9%.Auto Claims Adjuster (2005 To 2006)-Utilized graphics knowledge to use existing software for agents to upload photos of damage directly to management resulting in faster and more accurate damage estimates.-Utilized graphics knowledge to use existing software for agents to upload photos of damage directly to management resulting in faster and more accurate damage estimates.

(One of Michigan's largest health care providers)Managed all digital photo equipment, coordinated with attending and resident physicians on medical research presentations.------------------------------------------------------ Achievement exampleReduced cost by 50% of image capture and retrieval and replaced it with more efficient digital systems while improving customer service and organization of archives. WAREHOUSE MANAGER: Asset management, orientation, dispatch quality control, state and local regulation compliance.------------------------------------------------------ Achievement exampleDesigned and initiated program to make new employees fully functional in 30% less time with an on-the-job training program which made use of existing employees as trainers / mentors and reduced stress level and work load of existing employees.Reorganized delivery of time and temperature sensitive products to home care situations aimed at reducing ineffective driver routing and home nursing providers’ frustration with late deliveries and loss of usable medications.

Bfa, Graphic Design/Web Design

Education record