Douglas Shipman Email & Phone Number

Chicago, Il, Us

New York, New York, United States

Chicago, Illinois, United States

-Developed strategies to raise brand awareness, increase store traffic, and improve profitability.-Optimized product sell-through and replenishment opportunities by partnering with the corporate inventory team. -Performed demand planning for products based on previous week sales via business analytics from KWI and Netsuite reporting.-Exceeded sales goals through training, mentoring, motivating, and providing feedback to the store team of over 50 employees.-Executed in-store marketing and merchandising initiatives with numerous brand partnerships, including Wilton, Williams Sonoma, Target, Universal, Netflix, and Freeform. -Ensured customer satisfaction by providing high level experience-driven service; maintained a customer satisfaction score of 92%.

Chicago, Illinois, United States

-Designed and executed all visual displays by product category in the Chicago flagship store and upheld company merchandising standards and guidelines.-Successfully hired, trained, and managed the merchandising team to execute the placement of new products and maintain visual product displays to increase sales.-Analyzed weekly product sales by category to track profitability and identify areas of opportunity using data from KWI and Netsuite reporting.-Generated and distributed a weekly best sellers report highlighting the top 10 products by category to monitor overall store success.-Utilized analytical data of low-performing product categories to move relevant products to more focal locations and track their performance; double exposed products near registers to increase visibility and sales.

Chicago, Illinois, United States

-Managed retail operations, including information technology, fixtures, equipment, sound, digital displays, sanitation, maintenance, and lighting; regularly audited all vendor invoices.-Submitted recommendations to improve departmental efficiencies, such as, cut controllable costs by 8% through analyzing invoices of cleaning services and freight delivery options.-Maintained and developed all vendor relationships, including food and beverage.-Led the store maintenance and inventory teams of 14 employees.-Oversaw all inventory orders, shipping and receiving, physical inventory, expirational product control, and reordering points.

Chicago, Illinois

-Collaborated with management and store team of 30 employees to exceed company sales goals by 9% to fiscal year 2013.-Provided “legendary customer service” consistent with the company culture.-Managed inventory levels of Men’s Collection merchandise and all product deliveries from the distribution center.-Identified top sellers and product opportunities by analyzing weekly sales using analytic software; communicated with the allocation department to request additional products as needed to drive profitability.-Visually merchandised and set the new Men's Collection product line monthly.

Chicago, Il

- Provided customer service, acquired clients and exceeded their needs/expectations - Achieved daily and weekly sales goals individually and for the store- Set new merchandise monthly for new collections

Greater Chicago Area

-Led and motivated a store team of over 75 employees; inspiring creativity and efficiency.-Frequently exceeded sales goals by training, motivating and providing feedback to the team.-Recruited and trained new employees; mentored management; maintained customer relations.

Columbia, Missouri And Greater Chicago Area, Il

-Collaborated with management and store team of over 90 employees to exceed monthly company sales goals.-Managed inventory and visual teams, while upholding company standards and guidelines for each department to drive profitability.-Promoted to Store Manager in June 2009

Graduate Research Assistant: - Stimulus development - Data collection - Data analysis - Assisted with an advertising study on sex appeal in media and response- Assisted with an advertising study on fear and disgust in media and response

Ma, Journalism - Strategic Communication

Ba, Communications - Advertising

Activities and Societies: AAF Advertising Club Vice-PresidentMinor in Marketing Laboratory Assistant: data collection and data analysis.