Doug Siegfried Email & Phone Number

Responsible for Go-to-Market strategy and delivery excellence for customers primarily located in the Northeast of the U.S.. Provide leadership for a team of experienced Program and Project Management consultants focused on driving toward successful customer outcomes. • Partner with Sales to qualify customer needs, validate solution capabilities, and answer functional and technical inquiries. • Provide engagement leadership and oversight to ensure consistent adherence to delivery excellence• Establish and/or maintain ongoing client relationships with key decision makers that drive new business development.• Lead a team of senior-level professionals, mentoring and coaching them toward achieving client satisfaction and personal professional growth.Program Manager: Cosmetics IndustryDelivery Leader responsible for successful execution of $3.5 million program consisting of server migration and application modernization work streams. • Led a successful migration of over 1,000 servers from physical data centers to Azure Cloud.• Built a process for defining application/server eligibility for migration versus decommission.• Reduced client technical debt by over 20%.• Built and managed repeatable application modernization projects.• Managed a team of 12 offshore and 5 onshore technical resources.

Charlotte, North Carolina Area

20 years of industry and consulting experience in both Agile and Waterfall program and project management, with specialized experience in business and system transformations within Fortune 100 companies. Certified Payment Professional focusing on defining strategy, as well as designing and executing programs to improve operational efficiencies for large and small companies in the Payments Industry.Selected Accomplishments:Program Manager for a large payment gateway company. Key responsibilities included:- Stood up and managed a TLS 1.2 compliance program affecting more than 40,000 clients and over $50 Million in revenue at risk. - Managed over 25 internal and external resources responsible for project-level support, outbound client contact/sales, and technical solution implementation. Strategic consultant for large payment company. Key responsibilities included:- Led team to analyse all operational processes from Quote to Cash, identifying opportunities for efficiency gains- Manage execution road map for operational improvement initiatives- Define and track benefits realization of operational improvements (reduced cycle time, improved customer satisfaction, faster cash collection)Other selected experience:Senior Consultant focusing on best practices/successful project delivery for a large telecommunications company on an enterprise wide multi-million dollar Data Warehouse project. Selected Accomplishments•Project Manager of new table/cube/reporting functionality supporting Management Reporting • Adviser to senior leaders in Finance regarding reconciliation of all AVPN orders from sales to billing to reporting• Project planning and stakeholder management activities, guiding the project team on efficient and effective elicitation of business requirements, and managing/controlling change throughout the life cycle of the project.

Reinsurance Industry: -Program manager for large, multi-national reinsurance company, focusing on operational integration and remediation efforts.Retail Industry:-Project manager / Scrum Master for a SharePoint portal project rolled out to over 7,000 stores and 40,000 employees of a large discount retailer.Financial Industry:-Project manager for a SharePoint portal project supporting Human Resources fo a large bank.

Senior Analyst in HR Workforce Analytics. Our team provides enterprise reporting on human capital metrics, such as workforce composition, hirings and terminations.Responsibilities include data governance, process design, process improvements and project management.Consultant to Line of Business and Centers of Excellence HR leaders for survey creation and administration.

Hired by US Bank after its aquisition of the Corporate and Institutional Trust business from Wachovia Bank. Responsibilities included supporting the Structured Finance Trust Group on all activities pre and post transition, including system training and account conversion.

Business Performance Management (BPM): Led the effort for Structured Finance Trust Services, including strategy development, software selection, leadership on the process redesign for managing to the metrics, and implementation of and training on the software and associated processes. Marketing and Product Development: Assisted with design and implementation of marketing campaigns, attended industry conferences and worked on product and process improvement efforts. Worked with a third party vendor to market a data aggregation product that generated over $100k/year

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor Of Arts - Ba, Economics

High School