Install, maintain, troubleshoot, and improve various software products running in AWS GovCloud account. These tools, including the Atlassian suite of products, are used by thousands of remote users every day. Configure and harden mixed linux/windows infrastructure, making use of AWS console, AWS CLI, custom scripts and puppet. Create new, secure, VPCs for other projects to leverage our AWS account. Work with users to customize their use of the Atlassian tools and assist with account problems. Was responsible for creating and maintaining a testing environment consisting of several Linux and Windows virtual machines running various servers supporting testing a single sign on solutions based on openam. Software support includes LDAP, tomcat, JBoss and Active Directory.Supported a developer environment consisting of 40+ virtual machines running a variety of operating systems and tools for code management, issue tracking, documentation, communication, database, LDAP, forums and mailing list applications.

As a Senior Software Developer I supported a Java-based firewall application that processes 500+ GB of data files daily, moving them from one network to another. Responsibilities included adding JMS capabilities to the system, server administration and client GUI updates. Also supported a health and status monitoring application including client software written in both Java and Perl and a web server application running in a JBoss instance. Responsibilities include updating the Java web application and installing software on new servers.

As a Senior Software Developer on a 10-person team, supported a web applications office within the National Security Agency developing 10 ASP/MS Access and PHP/MySQL based, database-driven, web applications that perform tracking for visitors, equipment, training completion, and web-user statistics for more than 30,000 customers. Also created, redesigned and enhanced static web sites for 5 five separate offices. Assisted with development of the next version of NSRP software by implementing the relational database code using Hibernate and Java.Administered and maintained an Apache web server by monitoring user access, disk usage, and the overall condition of the server while assisting users and programmers in trouble- shooting system applications and scripts. Wrote administration scripts using Perl and shell scripts to improve the speed of maintenance tasks.Most recently I have supported the National SIGINT Requirements Process (NSRP) by developing ad-hoc database queries, troubleshooting software and hardware problems and testing deployment of both software and hardware upgrades. Using Perl and SQL, developed reports that allowed customers to track trends in responding to information needs. Also installed and maintain a PKI certificate based, secure Apache server for limited team use including installation of Wikimedia and server monitoring software installation. Also involved in the project's server administration, maintaining and troubleshooting issues with 6 Sun-Enterprise application/database servers and 6 Windows 2K Web servers.

worked as an Intranet and database developer, building three separate Intranet-based applications for storing and retrieving high-interest target information based on customer requests. Trained and supported more than 225 users worldwide, developed and maintained more than 200 ASP based web pages connected to 20 Access databases while responding to requests for changing and updating applications to ensure customer satisfaction was met. As an Intelligence Analyst, created and maintained office, team, and squadron home pages on the local Intranet. Developed and administered training materials for new and current users with software system processes that involved setting up new user accounts for system access and troubleshooting. Additionally participated in international and intra-agency conferences and working groups chartered with developing current intelligence assessments.