Douglas Main Email & Phone Number

Waterloo, Ontario, Ca

Blackberry’s Mobile Devices business designs, manufactures, and sells wireless secure handsets.Built organization of 150 employees with $22M budget. Led global world-class team based in 40 countries that measured and improved phone / app (Java, QNX, ANDROID) field performance using data driven metrics. Achieved 30% cost saving by optimizing use of test contractors. Ensured required internal field testing along with all required mandatory carrier field testing, such as Verizon Field Interoperability and GCF Testing were successfully completed. Created vehicle-based automated competitive analysis system that showcased best-in-class mobile performance compared to competitive phones.Transformed Field Performance Team by institutionalizing use of scheduling, metrics, tracking, analysis, and reporting tools. Early adopter of Integrity test management coupled with QlikView data visualization, improving analysis and communication of results. Cut testing time 40% by focusing on high probability failure test cases.

Chicago, Illinois, Us

Motorola’s Mobile Devices business designs, manufactures, sells, and services wireless handsets with integrated software and accessory products.Built 140 member global platform team of architects, systems, tools, and test engineers that successfully launched of LINUX phones (RAZR2/ROCKR Z8). Enhanced Feature Database to include architecture impacts, requirements analysis, memory/CPU needs, development time estimates, feature dependencies, and weekly milestones, assisting in making platform priority decisions to allocate limited development resources. Launched SCRUM agile process for feature development.Collaborated with Marketing, establishing user based performance benchmarks. Created automated tool, measuring benchmarks on daily basis and calculating overall build performance metric. Improved performance in high priority benchmarks by over 100%.Established API change control process. Worked with component teams to add APIs and API test cases. Developed automated system that ran 40,000 test API test cases every day.

Chicago, Illinois, Us

Led 120 member team that developed hardware and software development for 3G phones.Delivered 1st high volume 3G phone on European 3G network. Negotiated with outside organizations and vendors along with customer, overcame numerous obstacles hitting challenging delivery timeline. Molded together team of internal resources, contractors, and vendors to ship 1st Symbian UIQ based 3G/WiFi touchscreen smartphone. Prevailed over several issues in using separate application processor (TI OMAP) with Modem processor (Freescale) and evolving 3G network making successful pre-Christmas ship acceptance.

Chicago, Illinois, Us

Progressed from leading 40 engineer team to 150 engineers, implementing low-level software components and IC bring ups. Directed end-to-end development of several new key SW components, including GSM GPRS (Packet Data), Bluetooth/USB connectivity, file system, security, and multimedia. Spearheaded use of hardware simulation, test automation, software inspections, debugging tools and use of metrics. Partnered with IT group, revamping build environment and improving build times over 70%.Earned top recognition from executive management for re-engineering and streamlining processes, taking global organization of 1000 employees from SEI Level 1 to solid Level 3.