Doug Lufkin Email & Phone Number

Clearwater, Florida, United States

Tampa, Florida, United States

· Negotiated contracts with clients while maintaining profitability goals. · Coordinated crews to ensure tasks were completed on time and within budget. · Managed project budget and oversaw expenditures to keep costs controlled and within budget parameters. · Generated leads through cold-calling and networking activities resulting in 25% increase in total revenue over a 12 month period. · Engaged in regular meetings with senior management teams to review progress against objectives. · Built multiple customer relationships and cultivated long-term partnerships including Raymond James Stadium

Cleveland, Ohio, United States

· Supervision of all food production, menu planning and creation, and daily execution Café operations achieving over $750,000 annually · Full responsibility P&L of Café and catering operations at Café 200 · Oversee all purchasing and product costs to achieve goals as set forth in weekly, monthly, and yearly budgets · Build strong relationships clients as a liaison between corporate and customer · Hiring and training of all associates, labor cost control, and supervision of a team of nine

Washington, District Of Columbia

Partner with Senior Living communities to bring a higher level of dining experience to residents and guests, provide technology to improve team member engagement, reduce overall costs and capture missed revenue. Our partners choose us because we help them improve operational efficiency, cash flow and customer satisfaction; and we guarantee results.• Created custom solutions to streamline kitchen and dining operations.• Worked directly with IT and Executive Management to determine proper software integrations for existing administrative functions.• Coordinated with Chefs and Dining Room managers to customize POS functions in order to accommodate daily, weekly, monthly, or seasonal needs to assist in staying focused on residents during all meal periods.

Louisville, Kentucky Area

Revitalized Northeast US territory by identifying key accounts and prospects within the region. By reconfiguring the CRM I was able to quickly move neglected sales opportunities into lab/pilot phases and prepare for full rollouts of QSR Solutions across hundreds of customer sites.• Traveled 25% to 50% of the time to meet active and prospective accounts.• Created custom ROI Calculations in order to qualify intangible metrics for approaching prospecting customers.• Instrumental in pushing specific software integrations through in order to secure accounts with 80-500 sites.

Westlake, Ohio

Formed company focused on the design and development of unique entertainment-based restaurant concepts. Built Rock West Music & Grub Pub concept which would go on to win awards for Cleveland's Top Live Music destination. Expanded the Rock West concept by designing and building The Office Business Center. Worked in conjunction with marketing agency in executing dynamic strategies to increase monthly revenue by 10% annually. Designed and developed unique business concepts in the hospitality industry.Implemented marketing strategies to increase top-line revenue by 10%.Implemented all systems to monitor and control revenue vs. cost variables.Managed 40+ employees across three locations.Became majority owner of The Foundry Concert Club in Cleveland, OH

Westlake, Ohio

Recruited to achieve revenue targets by developing new accounts as well as maintaining relationships with over 200 existing accounts within an assigned territory. Created strategies to develop and expand existing customer sales, which resulted in an increase in monthly sales.Exceeded targeted sales goals Developed and executed complex sales strategies Achieved personal sales quotas

Akron, Ohio

Built an impressive record of achievement through a series of progressively responsible positions by leading the growth of a virtually unknown software to sales on a national level. Managed a team of 5 sales representatives in Ohio and Kentucky to increase the user base from 15 accounts to over 400 accounts in the state of Ohio alone. Initiated and developed the companies first national account integrated new POS technology and solutions in over 30 locations throughout the United States.Consistently achieve status as a top 5 salesman in the Untied States.Created and directed sales team training and development programs. Generated monthly and annual sales reports.Hired and trained all sales staff for Ohio offices.

Westlake, Ohio And Beachwood, Ohio

Executive Sous Chef, August 1999 – November 2000• Instrumental in achieving $3 million in sales in 1999/2000 • Recruited, staffed and trained over 125 employees in 1999• Responsible for all cost control, purchasing, inventories, labor costs, and budgets Sous Chef, January 1998 – August 1999• Engineered a unique food product design that led to a 25% increase in sales in 1998Extern/Cook, 1997-1998

Aas, Culinary Arts

Education record

Education record