Doug Lund

Doug Lund Email and Phone Number

Information Technology & Cybersecurity Leader @ Mytech Partners
Doug Lund's Location
Denver Metropolitan Area, United States, United States
About Doug Lund

Doug Lund is a Information Technology & Cybersecurity Leader at Mytech Partners. He possess expertise in voip, telecommunications, telephony, servers, network security and 45 more skills.

Doug Lund's Current Company Details
Mytech Partners

Mytech Partners

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Information Technology & Cybersecurity Leader
Doug Lund Work Experience Details
  • Mytech Partners
    Solutions Engineer
    Mytech Partners Mar 2024 - Present
    New Brighton, Mn, Us
  • Elevate Services Group, Llc
    Director Of Delivery
    Elevate Services Group, Llc Mar 2022 - Dec 2022
    Greenwood Village, Colorado, Us
    Facilitate the happiness and productivity of ten Delivery staff Leadership, management, and accountability for technical staffTraining, coaching, and development for department roles Onboardings completed within schedule, budget, and documentation expectations Coordinate & communicate effectively with Engagement & Sales Platform technology stack strategy, training, optimization, and budget Standards, security and controls for all systems and platforms – internal and customer Core departmental process documentation, training, and accountability Weekly review of work & time entries for direct reports; monthly for organization Invoicing accuracy for labor, projects, and managed services Departmental recognition Alignment with Service Desk Manager on accountability and metrics Office, test and lab environments Regular vendor management & review for alignment Asset management and procurement automation and execution Proactive system monitoring and performance of client environments Validation of technical project work scoping
  • Go West It
    Vice President Of Technical Services
    Go West It Jul 2014 - Feb 2022
    Greenwood Village, Colorado, Us
    My primary responsibility as head of the technical services department was the happiness and productivity of thirty staff; including the service desk, field engineers, managed services, and the technical managers. My role was accountable for development of operations and service delivery process, staff utilization and efficiency, and the key performance indicators for the same. Additionally, I led the evaluation and selection of the vendors included in the managed services offerings and product stack, and oversaw the security and compliance of platforms, both internal and customer facing. As a member of the leadership team, I joined the president and other department heads in defining and executing the accountability structure, values, goals, and strategy of the organization, as well as the metrics by which success was measured.
  • Go West It
    Network Engineer
    Go West It Jan 2013 - Jul 2014
    Greenwood Village, Colorado, Us
    Designed, deployed, and administered hybrid infrastructure environments for SMB. Tier 3 break/fix for 200+ businesses, both onsite and remote support. Accountable for excellent service delivery, and accurately capturing time in the ticketing system. Extensive server, firewall, Active Directory, and Microsoft Cloud project work. Accepted promotion to manage the growing number of IT Engineers.
  • Vistage Worldwide, Inc.
    Member
    Vistage Worldwide, Inc. Aug 2016 - Jan 2022
    San Diego, California, Us
  • Less Entropy, Llc
    Principal
    Less Entropy, Llc Aug 2008 - Nov 2013
    Sole proprietor, virtual call center and consulting. Designed scalable VoIP networks and collaboration servers. Established multiple high-volume customer service call centers in the US, Peru and Mexico. I managed all aspects of network operations, software configuration, server and user hardware maintenance, as well as vendor management.
  • United Quotes
    Operations Manager
    United Quotes Sep 2005 - Aug 2008
    Deployed and maintained email, DNS, and web hosting infrastructure. Successfully launched the hosting services offering. Content and graphic design for several high-traffic web sites and corporate marketing materials. Managed day-to-day operations for online marketing, including email and search advertising campaigns. Received training and experience in Visual Basic and SQL programming for web/database development.
  • Ipcolo
    Data Center Manager
    Ipcolo Feb 2003 - Sep 2005
    Administered all production servers for business critical applications including email, DNS routing and web hosting. Responsible for operations and marketing, customer billing and company website. Successfully grew the dial-up and DSL product into a saleable asset, subsequently sold to a larger ISP. Responsible for all customer support, hardware, software, cabling, and vendor management.
  • At&T
    Global Markets Data Sales Specialist Ii
    At&T Sep 2000 - Feb 2003
    Dallas, Tx, Us
    Designed and implemented complex networks for four global businesses, including OC12/48 hub transport with OC3 and DS3 endpoint connectivity. Successfully negotiated carrier services, contracted engineering, equipment sales, and go-to-market collaborative product offerings. Subject matter expert in ATM, SONET, Gigabit Ethernet and Cisco CPE. Exceeded sales goal each year.
  • Qwest Communications International, Inc.
    Data Applications Consultant
    Qwest Communications International, Inc. Aug 1999 - Sep 2000
    Denver, Colorado, Us
    Pre-sales engineering, network and equipment design, scopes of work for the field techs, pre-sales configuration of data and voice equipment, conducting product training for sales and management staff and managing vendor alliances. Completed Cisco courses ICND, DCN, VOIP/FR/ATM and AVVID.
  • Lucent Technologies Bell Labs Innovations
    Systems Support Specialist
    Lucent Technologies Bell Labs Innovations Oct 1998 - Aug 1999
    Technical and administrative support for business PBX telephone systems. Extensive programming of call routing tables and voicemail systems, remote software upgrades, station and feature programming, integrating trunks into switching system and ad-hoc troubleshooting. Trained/certified in Merlin Legend.

Doug Lund Skills

Voip Telecommunications Telephony Servers Network Security Sip Ip Linux Internet Services Email Marketing Web Design Dns Mysql Apache Video Conferencing Web Services Domain Registration Pri Asterisk Email Solutions Bind Lucent Cisco Streaming Media Firewalls Wifi Webmail Google Apps Fax Telecom Infrastructure Trunking Optical Communications Ip Phones Voice Mail Ssl Centos Imap Pop3 Smtp Digital Certificates Ccna Ccda Collaboration Solutions Audio Conferencing Messaging Technologies Online Presence Mac Os X Remote Management Technical Training Technical Documentation

Doug Lund Education Details

  • Kansas State University
    Kansas State University
    Political Science

Frequently Asked Questions about Doug Lund

What company does Doug Lund work for?

Doug Lund works for Mytech Partners

What is Doug Lund's role at the current company?

Doug Lund's current role is Information Technology & Cybersecurity Leader.

What is Doug Lund's email address?

Doug Lund's email address is dl****@****tit.com

What is Doug Lund's direct phone number?

Doug Lund's direct phone number is +130390*****

What schools did Doug Lund attend?

Doug Lund attended Kansas State University.

What skills is Doug Lund known for?

Doug Lund has skills like Voip, Telecommunications, Telephony, Servers, Network Security, Sip, Ip, Linux, Internet Services, Email Marketing, Web Design, Dns.

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