Direct priority organizational initiatives and support 75 advisors, overseeing operations, compliance, HR, and finance for two regional offices. Implement process improvements and manage service levels, ensuring uninterrupted operations and adherence to regulatory requirements. Partner with HR to advise and coach employees, while fostering a positive work environment. Supports registered representatives of Lincoln Financial Advisors Corp., a broker-dealer (member SIPC) and registered investment advisor. CRN-5528937-032123

Supervised a team of 23, ensuring cohesive operations and regulatory compliance. Collaborated with various business partners to ensure accurate client regulatory confirmations and prospectus delivery. Led the integration of E-Trade's systems post-acquisition and implemented Lean management initiatives to drive efficiency and cost reduction.

Created an operational infrastructure for Annuity and 529 Operations and implemented Sapience, a desktop analytics tool, to enhance team productivity and compliance. Collaborated across business segments to identify and resolve system irregularities.

Reorganized the recruiting landscape for the Ohio Army National Guard, contributing to its #1 national ranking. Managed operations and training for 35 units and 9 recruiting offices, setting the recruiting strategy and ensuring high performance standards. Achieved notable success in the Recruit Sustainment Program and training pipeline.

Monitored six host nation contracts representing millions of dollars in vital U.S. Government investments, ensuring compliance with stringent Army regulations. Supported the reception, staging, movement, and integration of military units into Iraq. Managed the critical and valuable transport of over 35,000 soldiers and thousands of pieces of military equipment to the Continental United States.

Extensive experience in protecting people, assets, equipment, and facilities, with HAZMAT certifications for transporting explosives. Provided 24/7/365 emergency Explosive Ordnance Disposal (EOD) support to military operations, installations, exercises, and federal and civilian authorities. Strengthened intelligence collection and counterterrorism operations in various roles and provided EOD support to high-profile events, including the FIFA World Cup and national political conventions. Served on missions with the U.S. Secret Service and Department of State, protecting high-level officials and dignitaries, and instructed law enforcement on IED recognition and bomb threat management.