Have had the pleasure of coming onboard with Alphind Software Solutions, as the Executive Vice President of Sales. (www.alphind.com)Alphind has specialized in the area of behavioral healthcare for the last 15 years. Alphind has also developed a market leading innovation management application called Innovation Minds. (www.innovationminds.com), and many other entrepreneurial applications utilizing machine learning. It is with great honor and privilege that I join a team that is exploding with growth. I will oversee U.S. sales and marketing operations. I look forward to carving new pathways for innovative software solutions in many different environments. Our goal is to fuel the software application dreams of entrepreneurs and corporations and help them bring their ideas to life for years to come.

Thoroughly enjoyed the excellent opportunity to be welcomed back to the hotel industry by honored hotelier, general manager, Mr Morgan Smith at the Charlotte Hilton Center City Hotel. It was a terrific way to be introduced first hand to the current operating system environments and see what the future may hold. I worked as the night auditor / night manager overseeing the 3rd shift team and completing the daily revenue postings and transactional business close. It was a lot of fun rekindling many happy memories from The Drake Hotel, Chicago and being a part of the leadership team to guide the Charlotte Hilton to new heights. The Charlotte Hilton Center City has a terrific team! I thank Morgan and his entire crew and wish them all the very best! When the Coronavirus hit in late March, the hotel closed and laid everyone off.

After a combined 14.8 years of terrific personal growth through the IKON to Ricoh acquisition, I wish all continued good fortune!4 yr achievement summary:2015: Re-hired to manage national ediscovery team to raise the bar to higher level of credibility.Challenge: Accuracy of forecasting, pipeline management, KPI's, development and direction.Task: Create an accurate forecast. Validate the pipeline. “Measure What Matters”, defineobjectives and key results.Action:● Changed KPI’s - collectively agree - Remove threat.● Make CRM - harmless, productive, accountable.● Set new strategic objectives of content for client meetings.● Increased front end research on pre-call prep: clients’ go to market strategy, goals and objectives, understand client's client; identified risks; Annual Business Plan.● Increased field time to build trust, specific account strategy.● Identified and removed internal obstacles.● Effective pipeline management.Results:2015: (last 6 months) Evaluation of people, process and systems.2016: Transitioned from minor $0.00 accounts to major accounts. Business plan achieved 1st in 7 years. Consultative selling focus.2017: Minimal growth. Identified $50 million in accurate pipeline revenue heading into FY18.2018: Achieved record breaking success in FY18 based on FY17 pipeline. Tremendous achievement.FY2018, made the decision to invest in an enterprise indexing application that we had not been fully dedicated to launching for the previous 2 years. Part of a team of 3 nationally focused on developing our entry into IG. Plan entailed:● Entrenching ourselves into our clients data environment.● Help them control costs at a much higher level. SaaS model subscription. ● Data analysis, data remediation, legal hold and early data assessment.● Challenge to the rest of our business line: much longer selling cycle… sometimes 18 to 24 months.● Positions eliminated as a part of a large lay off at the end of March 2019.

From October 1993 to May 2008: (14.8 total collective years of service with IKON/Ricoh: 11 years with IKON + 3.8 years with Ricoh)Enjoyed a terrific career with IKON Office Solutions, Legal Document Services that started in Chicago in 1993 in operations. Relocations/promotions included sales/ops, corporate marketing and general/area management postions: Chicago; San Francisco; Oakland/Walnut Creek; Hartford/Stamford/New Haven/White Plains; Seattle/Bellevue/Tacoma/Vancouver, BC; Philadelphia, New York City/Long Island. Spent 8 years developing a speciality in ediscovery. Had a 3 year break from IKON then rejoined the team for another 4 years in Manhattan.

My role was introducing new corporations and law firms to TCDI. TCDI® (Technology Concepts & Design, Inc.) has partnered with corporations and law firms to provide advanced litigation support platforms and services for eDiscovery, hosted Review & Production and large-scale Litigation Case-File Management. They combined advanced technology and automation to streamline processes and significantly reduce the cost involved in human review. They have been a technology partner in some of the largest litigation in U.S. history. Specialties: Business development, operations management, discovery response planning, ediscovery, hotel and restaurant administration.

Can you believe, #24 of 50 in Crain’s Top 50 Fastest Growing Companies in Manhattan and Inc.’s Top 3000/5000 in the Nation, in 17 months! Wow. What an incredible ride. I hadn’t had this much fun since the days of NightRider many moons ago. My responsibility as the Executive Director, Client Services & Solutions was to ensure 100% client satisfaction. Specifically to ensure every client had a good night sleep knowing the services were being supported and were operating seamlessly. As Executive Director, Client Services & Solutions I worked closely with our clients, the management and site teams in the field and engaged with every aspect of the operations and business development. I ensured all company and client strategies were executed flawlessly and assisted as the subject matter expert on RFP responses and client presentations. I also looked for new business development opportunities within our accounts. FSO was an experience of a lifetime. Great team, great clients, great leadership!At FSO, we set the bar in Corporate Services:* Informationalist Hub* Concierge & First Impressions Management* Conference Center Services* Building & Office Space Support* Facilities and Work flow Management* Guest Relations* Communications Command Center Management (Onsite and Offsite)* Multimedia & Tele-presence Management* Supplies & Inventory Management* Travel & Car Services* Data Entry Management * Records Management, Electronically Stored InformationRecommend Doug’s work at FSO - OUTSOURCING (re)IMAGINED

Finishing a very enjoyable tenure with Nova by coordinating one of the greatest events of my professional career; a 7 hour CLE, titled "ediscovery.judges.in.charlotte" featuring the Honorable Magistrate Judges, Facciola, Grimm and Peck!Nova has served the legal and corporate community of the Carolina's since 2000, specializing in contracted office services for: facilities management; litigation document productions; corporate hosting - print-pack-ship.• Developed the technology service offering targeted to the document intensive areas of corporate legal departments and law firms. Providing technology solutions to address: compliance; risk management; corporate investigations; litigation; bankruptcy; corporate mergers & acquisitions; real estate; securities.• Coach our clients through the EDRM model from beginning to end: Identification; Preservation; Collection; Analysis; Review; Processing; Production; Presentation.• Provide 26(f) consulting services - and assist with implementing a litigation hold strategy.• Evaluate forensic and non-forensic data collection and manage a team of contracted certified Encase technicians providing complete documentation of methodology; chain of custody, and early case assessment. • Conducted/hosted multiple North Carolina approved – CLE’s: ediscovery.judges.in.charlotte; Corporate Discovery Response Planning; Advanced Search & Retrieval Techniques

Enjoyed a short time with the Whitmont team as a Sales Manager in Los Angles. Had a terrific experience, with Tony and the gang! Due to a major life changing event, (the anticipated birth of our first little angel) we relocated back to New York for our family support.

Lead a Frank Lloyd Wright "styled" renovation of the Radisson Suites Hotel, O'Hare 296 rooms. $30 million in annual revenues.

As the hotel manager, ran daily operations. 535 rooms, 18 direct reports, $50 million in annual revenues. This was one of the greatest experiences of my professional career. Working in one of the greatest hotels in the world, in one of the greatest cities, along side my mentor, Mr. VTB.

700 rooms, 5 locations, $10 million in annual revenues. This was a dream exploding into reality. Built a business with annual revenues of $240k to $10 million in 2 years. Recruited, trained and developed top notch team of professionals.

535 rooms, $50 million in annual revenues. Started at The Drake Hotel, Chicago as a Hilton International Management Trainee, working in all the different departments of the hotel. Then quickly rose through the ranks gaining incredible experience along the way.