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Douglas Moreira Email & Phone Number

Technology | Customer Experience | Product Insights | Process Improvement | AI | Performance Excellence Consultant at MaestroQA
Location: San Juan, Puerto Rico, Puerto Rico 6 work roles 2 schools
1 work email found @maestroqa.com LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@maestroqa.com
LinkedIn Profile matched
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Current company
MaestroQA
Role
Technology | Customer Experience | Product Insights | Process Improvement | AI | Performance Excellence Consultant
Location
San Juan, Puerto Rico, Puerto Rico
Company size
36 employees

Who is Douglas Moreira? Overview

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Quick answer

Douglas Moreira is listed as Technology | Customer Experience | Product Insights | Process Improvement | AI | Performance Excellence Consultant at MaestroQA, a company with 36 employees, based in San Juan, Puerto Rico, Puerto Rico. AeroLeads shows a work email signal at maestroqa.com and a matched LinkedIn profile for Douglas Moreira.

Douglas Moreira previously worked as Senior CX Specialist at Maestroqa and Customer Experience Specialist at Maestroqa. Douglas Moreira holds Certificate In Ui Ux Design from Florida Atlantic University.

Company email context

Email format at MaestroQA

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{first}.{last}@maestroqa.com
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AeroLeads found 1 current-domain work email signal for Douglas Moreira. Compare company email patterns before reaching out.

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Profile bio

About Douglas Moreira

Highly dedicated, people-oriented professional with 10+ years of experience in HR Operations, Training and Development , Technical Support and Client Relations. Managing training and development programs and implementing solutions designed to empower people and increase productivity.Excellent communication, problem-solving, strategic planning, organizational, creative, and time management skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint), UI/UX, Adobe Photoshop, XD, Figma and Illustrator, HTML, CSS, JavaScript, GitHub. Fluent in English, Portuguese, and Spanish.

Current workplace

Douglas Moreira's current company

Company context helps verify the profile and gives searchers a useful next step.

MaestroQA
Maestroqa
Technology | Customer Experience | Product Insights | Process Improvement | AI | Performance Excellence Consultant
new york, united states
Website
maestroqa.com
Employees
36
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Company profile
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6 roles

Douglas Moreira work experience

A career timeline built from the work history available for this profile.

Senior Cx Specialist

Current
Maestroqa

New York City Metropolitan Area

Apr 2024 - Present

Customer Experience Specialist

Current
Maestroqa

Remote

Nov 2021 - Present

Ui Ux Designer

Polygloss

Nova York, Estados Unidos

  • Research the product and user statistics about the application Polygloss App.
  • Analyze research results to devise improvements and design high fidelity wireframes to visualize product strategies.
  • Successfully increased retention by 30% using UX frameworks.
  • Conducted user experiments such as A/B testing and interviews to discover pain points and user preferences for use in prototype and product development.
  • Designed a new onboarding user flow and supported the implementation process.
Nov 2020 - Nov 2021

Training And Development Coordinator

Marsh Mclennan

São Paulo E Região, Brasil

  • Partnered with managers, coordinators, and directors to ideate, design, and implement training programs.
  • Increased participation in the language program by 60% by using communication strategies and workshops.
  • Spearheaded the implementation of the Risk Management Certification program to address critical revenue-related issues and prepared reports measuring the program’s impact.
  • Improved the overall satisfaction of new employees and facilitators by 30% by redesigning the onboarding program based on insights from previous attendees.
Aug 2015 - Dec 2017

Corporate Trainer

Apple

São Paulo, Brasil

  • Onboarded 500+ employees, managing to improve their technical knowledge and soft skills to deliver the Apple experience.
  • Maintained an individual learning log of the trainees and submitted daily reports to ensure HR and Operations were on track with the new onboarding team.
Sep 2012 - Aug 2014

Bilingual Customer Support 1 / Senior Technical Advisor 2

Apple

São Paulo E Região, Brasil

  • Kept Customer Satisfaction ratings over 80% and maintained and maintained an average customer call resolution time of under 30 minutes for complex issues.
  • Assisted the management team in mentoring the department during Apple’s first cloud service launch (iCloud).
  • Prevented several customers from filing lawsuits against Apple by providing clear follow-ups and promptly assisting with technical difficulties.
Oct 2010 - Oct 2012
Team & coworkers

Colleagues at MaestroQA

Other employees you can reach at maestroqa.com. View company contacts for 36 employees →

MW Matthew W. Matthew W. Colleague at Maestroqa New York, New York, United States, United States View → MR Md. Rasel Rana Md. Rasel Rana Colleague at Maestroqa Rajshahi, Bangladesh, Bangladesh View → MS Migel Santos Migel Santos Colleague at Maestroqa Kyiv, Kyiv City, Ukraine, Ukraine View → DR Daniel Rorke Daniel Rorke Colleague at Maestroqa New York City Metropolitan Area, United States View → BS Balvinder Singh Balvinder Singh Colleague at Maestroqa Santiago, Santiago Metropolitan Region, Chile, Chile View → LM Leanna Merrell Leanna Merrell Colleague at Maestroqa Nashville Metropolitan Area, United States View → TH Tyler Haggerson Tyler Haggerson Colleague at Maestroqa Harleysville, Pennsylvania, United States, United States View → PD Petya Djanovska Petya Djanovska Colleague at Maestroqa New York City Metropolitan Area, United States View → BC Brandon Carmody Brandon Carmody Colleague at Maestroqa Las Vegas, Nevada, United States, United States View → AM Angela Mwangi Angela Mwangi Colleague at Maestroqa Nairobi, Nairobi County, Kenya, Kenya View →
2 education records

Douglas Moreira education

FAQ

Frequently asked questions about Douglas Moreira

Quick answers generated from the profile data available on this page.

What company does Douglas Moreira work for?

Douglas Moreira works for MaestroQA.

What is Douglas Moreira's role at MaestroQA?

Douglas Moreira is listed as Technology | Customer Experience | Product Insights | Process Improvement | AI | Performance Excellence Consultant at MaestroQA.

What is Douglas Moreira's email address?

AeroLeads has found 1 work email signal at @maestroqa.com for Douglas Moreira at MaestroQA.

Where is Douglas Moreira based?

Douglas Moreira is based in San Juan, Puerto Rico, Puerto Rico while working with MaestroQA.

What companies has Douglas Moreira worked for?

Douglas Moreira has worked for Maestroqa, Polygloss, Marsh Mclennan, and Apple.

Who are Douglas Moreira's colleagues at MaestroQA?

Douglas Moreira's colleagues at MaestroQA include Matthew W., Md. Rasel Rana, Migel Santos, Daniel Rorke, and Balvinder Singh.

How can I contact Douglas Moreira?

You can use AeroLeads to view verified contact signals for Douglas Moreira at MaestroQA, including work email, phone, and LinkedIn data when available.

What schools did Douglas Moreira attend?

Douglas Moreira holds Certificate In Ui Ux Design from Florida Atlantic University.

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