Doug Nagel ☁ Email & Phone Number

Hawaii, United States

Honolulu, Hawaii, United States

San Francisco Bay Area

San Francisco Bay Area

Solution architect responsible for the design, development, and implementation of a complex student relationship management solution built entirely on the Salesforce platform. Business functions delivered in this initial phase include custom pricing and discounting, tour management, admissions, waitlisting, online application, campus configuration, capacity planning, club management, after school care management, enrollment, change management, irregular placement, and payment. Native salesforce functionality included over 50 custom objects and 75 flows (flows, workflows, processes). Sales Cloud, Communities

Priceville, Hawaii

Marinforce.com is a boutique consultancy founded by former Big 4 consultants focused on delivering business solutions on the Salesforce.com platform. Our consultants are Salesforce.com certified and have at least 10 years of technology experience. With over 100 successful projects and counting learn why clients like Restoration Hardware, FireEye, Exar Corporation, and Wells Fargo choose to work with us.

San Francisco Bay Area

Architect and business analyst responsible for designing and implementing improvements to Minted's service platform (e-commerce/web, Service Cloud , inContact, and LiveAgent). Refactored all service channels to align with simplified data model centered on the customer, from ordering through servicing. Cleansed legacy data and implemented validation and duplicate blocking strategy using Cloudingo. Architected integration with e-commerce for customer and order data, and worked with engineering team to implement via web services. Salesforce.com Service Cloud, inContact, LiveAgent, Cloudingo.

Mexico City Area, Mexico

Technical advisor and solution architect responsible for project architecture including marketing automation , call center integration, and on premise legacy system integration. Led on site workshops covering environment management, release management, change management, data volume, security, mobile, backup strategy, governance, integration design, reporting, and governance. Salesforce.com, SF1, Ellucian's Banner Student Information System, Gigya, Hubspot, Tibco, vendor plugins and custom web services.

San Francisco Bay Area

As a Solution Architect, I developed a comprehensive Salesforce.com Sales Cloud and Partner Communities blueprint. The solution design included significant customizations to accommodate Exar's unique product needs (quoting, channel enablement, OEM board design, and proposal process).Sales Cloud, Partner Communities

San Francisco Bay Area

As Salesforce.com Architect, led the successful implementaion of Salesforce.com Service Cloud for 700 call center agents. Service Cloud, SF1, Mulesoft ESB, OKTA. Microstrategy

San Francisco Bay Area

Senior Business Analyst on Business Applications Team. Led the implementation of Salesforce.com Communities for 1000 channel partner users. Implemented agile methodology and managed all SFDC service requests for the partner community.Sales Cloud, Service Cloud, Partner Portal migration to Communities, Customer Portal, Oracle ERP, Cast Iron, Marketo

San Francisco Bay Area

I was an early hire for Slalom in the San Francisco office to help build out the bay area practice. I developed new accounts and managed successful engagements at Gap, Inc, Charles Schwab, and Kaiser Permanente.

San Francisco Bay Area And Greater Los Angeles Area

After working as an independent consultant with past colleagues and clients for several years, I joined Deloitte & Touche's Technology Integration practice. I was responsible for sales and delivery of complex technology solutions including custom development, ERP, CRM, content management, and intranet solutions. Clients included Hot Topic, Deloitte, and Sony Pictures Entertainment.

San Francisco Bay Area

I left KSA to join the dot com boom. I joined Tenfold Corp, a promising enterprise software company that went public, then imploded in 2000. After that I started a small consultancy and managed a series of large technology projects for Wells Fargo, Barclays Global Investors, and Heidrick and Struggles.

San Francisco Bay Area

Given my Big-4 experience, I was offered a position at KSA, a highly regarded retail-consulting firm. I was able to bring my consulting and project methodology experience to bear on several highly successful and large-scale projects for Levi Strauss, Wolverine Worldwide, and Delta Dental. I developed lasting client relationships and furthered my client service skills.

Greater New York City Area

This was my first position right out of college. I served as a business analyst, software developer, and project manager for E&Y's clients including Simon and Schuster, Citibank, and the New York City Board of Education. During this time frame I learned the fundamentals of consulting and technology.

Bachelor'S Of Science, Industrial And Management Engineering

Activities and Societies: Pi Kappa Alpha, Ski Club

High School, Computer Engineering

Activities and Societies: ski team, football, volunteer at Monroe Developmental Center.