I manage operational purchases for Phoebe Putney Health System and its affiliated corporations, averaging approximately 1,000 orders totaling $2+ million per month, reviewing contracts and pricing exceptions to ensure accurate pricing, proactively reviewing open orders, communicating and resolving product backorders, locating product substitutes when required, and resolving invoice discrepancies in a timely manner. I streamlined the order confirmation process, saving approximately 2 hours per buyer daily. I received the PLUM (Procurement, Logistics, and Utilization Management) Outstanding Award for outstanding efforts in support of Supply Chain Mission, Vision, and Values by the VP of supply chain. I created a comprehensive purchase requisition training video that has been shared throughout the entire hospital system, enhancing the purchasing process for all end users.

I managed many aspects of the largest agricultural irrigation dealer in the Southeastern US, with over 30 employees in 3 locations. I am the sole manager of the aftermarket sales department and oversee the procurement of materials to maintain stock levels and fill special orders for main, satellite, and consignment branches. I helped build a job management system to track the status of jobs, created a custom job performance dashboard to increase profitability, and implement a cloud-based field service management system to reduce operational costs.

I was promoted from Sales Rep within 3 months of employment to manage the largest service department in the SW Georgia / N Florida district, where I provide leadership to a team of 7 service technicians responsible for servicing a fleet. I was charged with the task of evaluating the performances of the service team and providing mentorship to achieve set goals and objectives. Some of the things I did that earned me national recognition as a DISTRICT SERVICE LEADER include improving the overall service department rank from 8th position (last) in the district to 2nd and top ten in the region, increasing equipment inspection efficiency, and maintaining 100% customer experience rating.

I developed an inventory tracking system using QuickBooks to manage over 200 vendors and enhanced tracking system to manage jobs from initial contact to final billing by creating job spreadsheet.I implemented field service management software program to conduct electronic dispatch of jobs, track job status and profitability in real-time, and communicate reports to field team.

I managed every aspect, including accounting, marketing, operations, and sales, of a specialty construction company and rebranded company to emphasize most profitable product line. I doubled gross profits within 4 years through implementation of creative marketing program, partnerships with proven suppliers, and collaboration with a notable national retail giant. I developed and implemented job tracking system that significantly improve scheduling, productiveness, and customer satisfaction. Redesigned estimate forms, project design forms, and sales contracts to reduce wasted time and material, and simplify sales process for new hires.