Doug Peddle Email & Phone Number

New York, NY, US

Ebikon, CH

Entrusted to lead global L&D initiatives following a corporate restructuring, I hold complete accountability for designing, implementing, and continually enhancing non-technical learning programs for a diverse workforce of 69K. Collaborating with a vast hierarchy of business contributors, synthesizing inputs to shape a strategic L&D plan to enable a.

Ebikon, CH

• In my capacity as a Senior Global Learning Consultant, I extended my scope to a worldwide audience. My focus centered on developing an L&D strategy that enhanced talent management processes and optimized succession.
• Piloted end-to-end program development, crafting, managing, and refining training programs for Construction and Service Delivery fulfillment.
• Through external partnerships, addressed resource gaps, ensuring exceptional service delivery.
• Venturing into unexplored territories, I facilitated learning paths that incorporated a blend of fundamental and advanced techniques, essential tools, and repositories for comprehensive functional knowledge.
• I played a role in shaping the design of corporate functional programs, working hand-in-hand with HR leadership to tailor strategic approaches to each functional area within a best practices framework.
• To propel engagement and adoption, I facilitated workshops and a train-the-trainer series for a global training community, employing a cascade model.

Morristown, NJ, US

• As the Director of Organizational Development, I elevated my impact across a team of 6.5K staff, managing a substantial multi-million-dollar budget. My promotion encompassed overseeing OD, L&D, Talent Management, and.
• In my quest for continuous improvement, I revamped key HR performance metrics, expanding measurement tools to integrate previously untapped data. Recognizing the importance of reducing role turnover, I emphasized the.
• I led a transformative shift by prioritizing the development of new and emerging talent, influencing senior stakeholders on the merits of this initiative.
• Cultivated closed partnerships with several universities to tap into a pool of bright and enthusiastic graduates and secure best-fit candidates.
• Notably, I pioneered an Early Career Development Program that attracted a dynamic stream of graduates and military veterans, contributing to our growth-ready talent pool, addressing attrition challenges, and ensuring.
• Committed to fostering a diverse and inclusive workplace, I played a key role in facilitating the creation of a dedicated DEI Steering Committee and Advisory Council. This strategic move involved meticulously selecting.

Morristown, NJ, US

• Selected by the head of U.S. Learning & Development to support an organizational initiative centered on accelerating skill development and performance for 300+ superintendents with a span of impact across 4.5K+ staff.
• Masterminded role-specific onboarding programs for field supervisors with a clearly outlined curriculum designed specifically for a role suffering from higher-than-average attrition, delivering results with the program.
• Developed a prioritized L&D roadmap harmonizing company and staff needs through collaborations with corporate and field operations leaders, facilitating insights into operational strategy and skill gaps among field.
• Curated an expansive training arsenal, seamlessly blending in-house, company-specific programs with external vendors and consultants to deliver a diverse and impactful learning experience.
• Employed comprehensive measurement criteria for evaluating organizational effectiveness and determined metrics for assessing ongoing improvement and establishing performance milestones.
• Proposed and manage budgets associated with supervisor development

Morristown, NJ, US

• Responsible for all service operations within assigned district covering Colorado & Wyoming. Ensured that objectives for service and repairs were accomplished within prescribed timeframes and funding parameters while.
• Responsible for growth and profitability of a $10M service organization
• Implemented improved procedures and practices for a stronger sustainable business operation.
• Maintained strong commercial relationships with key customers and consultants.
• Improved Net Working Capital
• Improved “installation warranty-to-service contract” authorization rate by 12%

Morristown, NJ, US

• Managed Field Staff of 20 techniciansOversaw Midtown-Downtown & South-Metro Atlanta elevator & escalator portfolio - consisting of approximately 900 units. Was responsible for service delivery of maintenance, service.
• 400% increase in billing revenue responsibility and 250% increase in equipment volume accountability over previous assignment; managed 7 out of 10 largest clients in Atlanta market.
• Improved equipment reliability by 19% for portfolio, based on internal “up-time” or “in-service” metric.
• Decreased repeat shutdown frequency of equipment by 6%.
• Increased upgrade booking sales throughout territory by at least 75% year over year.
• Exceeded 2011 sales upgrade plan at 117% (prior to promotion to Denver), exceeding all other district sales reps by $800K.

Morristown, NJ, US

• Directed all office activities in Southwest Florida office based in Naples-FL, with territory spanning roughly 100 miles. Led all construction and installation sales and project management efforts. Provided service.
• Boosted operating revenue of service business 20%,
• Increased equipment volume under maintenance 15%,
• Increased equipment reliability for service customers by 26%
• Fueled 25% increase in customer satisfaction over two years to average level of 4.9 out of possible 5 points max score.
• Drove 10% improvement in construction sales bookings

Morristown, NJ, US

• Managed wide range of territories and product line sales covering metro-Atlanta and North Georgia. Led service customer account management; ensured customer satisfaction and retention as well as conducted contract.
• Managed portfolio of 250+ accounts
• Achieved or surpassed upgrade sales booking plan each year during tenure.
• Renegotiated retention of office’s largest client (private university) to new multi-year contract without having client choose to explore the marketplace for alternative vendors.
• Negotiated and administered $3M modernization in one of Atlanta’s largest Class-A commercial properties
• Spearheaded negotiation and sale of new client contract, securing second largest customer in District portfolio, which included two 24hr- broadcast facilities and local professional baseball stadium

Mba, Operations, Management, And Strategy

B.S., Business Administration, German