Doug Peddle Email and Phone Number
As a results-driven Learning and Development Leader, I bring 15+ years of experience leading transformational training, skill development, and succession planning initiatives. I play a pivotal role in shaping organizational success by conceiving and executing innovative programs, tools, and structures that cultivate global talent, close skill gaps, and nurture high-performing teams—creating a workforce prepared for future challenges.A longtime Human Capital Development advocate, investing in our bright graduates and selfless veterans has been a driving force for me. I have paved sustainable career pathways to attract future leaders with competitive Early Career Development programs while creating a strategic talent pipeline.Seeing my team earn Brandon Hall Group Excellence in Human Capital Management Awards for six consecutive years, and five "Diamond" distinctions from the LearnX Group, reinforces our commitment to excellence.Across my career journey with the Schindler Group, I’ve been instrumental in empowering a global workforce of 69K, partnering with inspiring leaders to foster growth. ➡ MY PROGRAMMATIC SCOPE SNAPSHOT● Developing Learning Paths for Uncharted Areas● Crafting Continuous Upskilling Opportunities● Influencing the Design of Corporate Functional Programs ● Masterminding Early Career Development Programs ● Shaping Leadership Initiatives ● Shifting Learning to Integrate New Technologies● Orchestrating Succession Roadmaps with Business Leaders● Conducting Skill Gap Analysis● DEI Steering Committee & Advisory Council ➡ MY SUCCESS BY NUMBERSAchieved a 𝟯:𝟭 𝗿𝗮𝘁𝗶𝗼 of virtual to live instruction | Grew learning portfolio by 𝟯𝟳𝟬%+ | Accelerated average annual learning time per employee by 𝟮𝟯𝟲% | Span of impact for 𝟲𝟵𝗞 𝘄𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 across 𝟭𝟬𝟬 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀 | Manage 𝗯𝘂𝗱𝗴𝗲𝘁𝘀 𝘂𝗽 𝘁𝗼 $𝟮𝟬𝗠➡ MY LEADERSHIP STYLEI am committed to the ethos of Servant Leadership and fostering a collaborative, inclusive, and positive work culture. I value employees beyond the scope of their work—as unique individuals with roadmaps that have shaped them and shape our work culture and success.➡ WHAT DRIVES MEI thrive on the transformative "Ah-Ha!" moments, where individuals make deep connections that unlock mental doors previously closed or even unnoticed to them.➡ MY ASSESSMENT HIGHLIGHTSHarmonizer ★ Advisor ★ Teacher ➡ Easily motivates & establishes a sense of belonging
Dowc
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DowcNew York, Ny, Us -
Head Of Learning & Development | Global L&D Implementations | Talent Pipeline | Hr Business PartnerSchindler Group Jan 2021 - PresentEbikon, ChEntrusted to lead global L&D initiatives following a corporate restructuring, I hold complete accountability for designing, implementing, and continually enhancing non-technical learning programs for a diverse workforce of 69K. Collaborating with a vast hierarchy of business contributors, synthesizing inputs to shape a strategic L&D plan to enable a resilient and sustainable talent pool, diverse and engaging career growth pathways, and long-term HR planning aligned business and employee needs. ❐ 𝗦𝗼𝗺𝗲 𝗼𝗳 𝗺𝘆 𝘁𝗲𝗮𝗺 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:✓ Spearheading a transformative shift in organization-wide learning, achieving a 3:1 virtual-to-live instruction ratio in under years. This empowered a diverse workforce with increased autonomy, propelling employees and the organization forward with global changes. ✓ Offered an expansive leap in our learning portfolio with a 370%+ increase in engaging reskilling and upskilling topics through various mediums, elevating employees throughout the organization ✓ Our efforts surpassed expectations, with a 236% increase in the average annual learning time invested per employee. ✓ Enabling program success transparency with the development of an L&D Dashboard, measuring program adoption and training influence on performance as well as the overall alignment with organizational strategy.✓ Establishing an agile and resilient global service vendor pipeline, enhancing quality, service integration, policy alignment, and process efficiency while negotiating cost savings. ✓ True success was reflected in an outstanding 8.6/10 average employee learning content satisfaction rating from 52K responses. Our best-in-class partnership standards revealed a 90% recommendation rate, showcasing the effectiveness of our approach based on the Net Promoter Score methodology.These past few years have been remarkable for my team and the entire organization; we have collectively forged a path of growth and innovation. -
Senior Learning Development Consultant | Global L&D Programs | Learning Lifecycle Planning & DesignSchindler Group Feb 2020 - Jan 2021Ebikon, ChIn my capacity as a Senior Global Learning Consultant, I extended my scope to a worldwide audience. My focus centered on developing an L&D strategy that enhanced talent management processes and optimized succession planning approaches with the overarching goal of cultivating and retaining existing talent, and fostering career development, all while closely aligning with business objectives and key performance indicators.Through close collaborations with the Global Head of Talent & Development, senior business and functional managers at our Group Headquarters, HR, and local business managers across various operating units, we formulated dynamic multi-level L&D strategies aligned with long-term business objectives. The end result was an accelerated pipeline of programs and enhancements within a dynamic one-year turnaround.➡ SNAPSHOT HIGHLIGHTS● Piloted end-to-end program development, crafting, managing, and refining training programs for Construction and Service Delivery fulfillment.● Through external partnerships, addressed resource gaps, ensuring exceptional service delivery.● Venturing into unexplored territories, I facilitated learning paths that incorporated a blend of fundamental and advanced techniques, essential tools, and repositories for comprehensive functional knowledge.● I played a role in shaping the design of corporate functional programs, working hand-in-hand with HR leadership to tailor strategic approaches to each functional area within a best practices framework.● To propel engagement and adoption, I facilitated workshops and a train-the-trainer series for a global training community, employing a cascade model. -
Director Organizational Development | Succession Planning | Career Pathways | Performance ManagementSchindler Elevator Corporation (U.S.) Mar 2017 - Feb 2020Morristown, Nj, UsAs the Director of Organizational Development, I elevated my impact across a team of 6.5K staff, managing a substantial multi-million-dollar budget. My promotion encompassed overseeing OD, L&D, Talent Management, and University Relations. ➡ SNAPSHOT HIGHLIGHTS● In my quest for continuous improvement, I revamped key HR performance metrics, expanding measurement tools to integrate previously untapped data. Recognizing the importance of reducing role turnover, I emphasized the need to focus on the "churn rate" through comprehensive training, development, and retention planning.● I led a transformative shift by prioritizing the development of new and emerging talent, influencing senior stakeholders on the merits of this initiative.● Cultivated closed partnerships with several universities to tap into a pool of bright and enthusiastic graduates and secure best-fit candidates.● Notably, I pioneered an Early Career Development Program that attracted a dynamic stream of graduates and military veterans, contributing to our growth-ready talent pool, addressing attrition challenges, and ensuring long-term sustainability.● Committed to fostering a diverse and inclusive workplace, I played a key role in facilitating the creation of a dedicated DEI Steering Committee and Advisory Council. This strategic move involved meticulously selecting a dedicated pool of members to drive meaningful change and promote an environment that values equity and diversity.● I enjoyed mentoring a dynamic team of talented associates and witnessing several members of my team advance into senior leadership roles. -
Manager-Organizational Development | Supervisor Career Development | Strategic Retention PlanningSchindler Elevator Corporation (U.S.) Nov 2013 - Mar 2017Morristown, Nj, UsSelected by the head of U.S. Learning & Development to support an organizational initiative centered on accelerating skill development and performance for 300+ superintendents with a span of impact across 4.5K+ staff driving $1-2B of business.➡ SNAPSHOT HIGHLIGHTS● Masterminded role-specific onboarding programs for field supervisors with a clearly outlined curriculum designed specifically for a role suffering from higher-than-average attrition, delivering results with the program still operational.● Developed a prioritized L&D roadmap harmonizing company and staff needs through collaborations with corporate and field operations leaders, facilitating insights into operational strategy and skill gaps among field supervisors.● Curated an expansive training arsenal, seamlessly blending in-house, company-specific programs with external vendors and consultants to deliver a diverse and impactful learning experience.● Employed comprehensive measurement criteria for evaluating organizational effectiveness and determined metrics for assessing ongoing improvement and establishing performance milestones.● Proposed and manage budgets associated with supervisor development● Interfaced with active field supervisors to remain current on development needs● Kept abreast of training and development research, new learning & motivation theory and techniques -
District Service Manager | Operations Excellence | P&L LeaderSchindler Elevator Corporation (U.S.) Oct 2011 - Nov 2013Morristown, Nj, UsResponsible for all service operations within assigned district covering Colorado & Wyoming. Ensured that objectives for service and repairs were accomplished within prescribed timeframes and funding parameters while achieving profitability targets and providing overall direction and deployment of supervisors, technicians, & sales representatives. Accountable for the overall profit and performance of district’s existing installation product line.➡ SNAPSHOT HIGHLIGHTS• Responsible for growth and profitability of a $10M service organization• Implemented improved procedures and practices for a stronger sustainable business operation. • Maintained strong commercial relationships with key customers and consultants.• Improved Net Working Capital • Improved “installation warranty-to-service contract” authorization rate by 12%• Reduced service operating costs by 8%• Improved profit margins by 3.5%, • Increased percentage of satisfied customers by 21% -
Senior Sales Representative | Field Supervisor | Customer Service Advocate | Portfolio ManagerSchindler Elevator Corporation (U.S.) Jul 2008 - Oct 2011Morristown, Nj, UsManaged Field Staff of 20 techniciansOversaw Midtown-Downtown & South-Metro Atlanta elevator & escalator portfolio - consisting of approximately 900 units. Was responsible for service delivery of maintenance, service and repair programs of existing portfolio, as well as account management of downtown based clients, including sales, account administration, upgrade & retrofit sales, customer service and service delivery. Performed dual role focusing on service account management and field operations within territory covering roughly 120 miles. Managed staff of 20 field technicians, led execution of service delivery business across territory, profitability management for portfolio, safety training, and job audits of equipment and technicians. Drove account management, along with portfolio retention and growth. Promoted upgrade sales bookings for customers investing in retrofitting their existing equipment, ensured customer satisfaction.➡ SNAPSHOT HIGHLIGHTS• 400% increase in billing revenue responsibility and 250% increase in equipment volume accountability over previous assignment; managed 7 out of 10 largest clients in Atlanta market.• Improved equipment reliability by 19% for portfolio, based on internal “up-time” or “in-service” metric.• Decreased repeat shutdown frequency of equipment by 6%.• Increased upgrade booking sales throughout territory by at least 75% year over year.• Exceeded 2011 sales upgrade plan at 117% (prior to promotion to Denver), exceeding all other district sales reps by $800K.• Exceeded 2010 upgrade sales plan at $2M+, exceeding total sales of all other reps combined by over $500K, accounting for 25% of bookings for entire Southeast region• Implemented and executed in 2010 first ever OSHA 10-hour training course with emphasis on General Industry Standard training in Southeast region for service technicians. -
Area Manager | P&L Leader | Business Growth DriverSchindler Elevator Corporation (U.S.) Feb 2006 - Jun 2008Morristown, Nj, UsDirected all office activities in Southwest Florida office based in Naples-FL, with territory spanning roughly 100 miles. Led all construction and installation sales and project management efforts. Provided service portfolio account management for existing service customers, including business development of service base. Held full P&L accountability for designated office across all Schindler product lines. Managed service delivery and installation business. Supervised staff of 16, including technicians and office personnel.➡ SNAPSHOT HIGHLIGHTS• Boosted operating revenue of service business 20%, • Increased equipment volume under maintenance 15%, • Increased equipment reliability for service customers by 26% • Fueled 25% increase in customer satisfaction over two years to average level of 4.9 out of possible 5 points max score.• Drove 10% improvement in construction sales bookings • Increased average margin per booking by 15%, despite depressed economy. • Negotiated and booked first mid-rise/high-rise project for Naples office in more than 5 years; • Championed turnaround of construction installation execution to meet or exceed estimates nearly 4 points per job.• Upon transfer to Atlanta in 2008, left $5M construction backlog versus previous average annual backlog of $2.5M-$3M. -
Sales Representative | Account Manager | Customer Service AdvocateSchindler Elevator Corporation (U.S.) Jul 1999 - Feb 2006Morristown, Nj, UsManaged wide range of territories and product line sales covering metro-Atlanta and North Georgia. Led service customer account management; ensured customer satisfaction and retention as well as conducted contract negotiations, new business development, upgrade and retrofit sales, and capital-intensive modernization sales and project management. Trained new sales representatives on using estimating systems, company sales philosophies, and service delivery offerings.➡ SNAPSHOT HIGHLIGHTS• Managed portfolio of 250+ accounts • Achieved or surpassed upgrade sales booking plan each year during tenure.• Renegotiated retention of office’s largest client (private university) to new multi-year contract without having client choose to explore the marketplace for alternative vendors.• Negotiated and administered $3M modernization in one of Atlanta’s largest Class-A commercial properties • Spearheaded negotiation and sale of new client contract, securing second largest customer in District portfolio, which included two 24hr- broadcast facilities and local professional baseball stadium• Defined client-specific delivery plans and built redundancies for expedited response capabilities and emergency procedures.
Doug Peddle Education Details
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Emory University - Goizueta Business SchoolAnd Strategy -
Washington And Lee UniversityGerman
Frequently Asked Questions about Doug Peddle
What company does Doug Peddle work for?
Doug Peddle works for Dowc
What is Doug Peddle's role at the current company?
Doug Peddle's current role is Director Learning & Development, Global | Organizational Development Head | Leadership Development ➡ Shaping Robust from the Ground-up Programs to Empower a Talent Pipeline ✓ HR Partner ✓ Upskill Champion ✓ DEI Advocate.
What schools did Doug Peddle attend?
Doug Peddle attended Emory University - Goizueta Business School, Washington And Lee University.
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