Doug Thompson

Doug Thompson Email and Phone Number

Director, Product Delivery @ Slalom
Redondo Beach, CA, US
Doug Thompson's Location
Redondo Beach, California, United States, United States
Doug Thompson's Contact Details
About Doug Thompson

Engineering leadership isn’t about the leader, it’s all about the team. Without a happy, healthy team (one that trusts and has purpose), projects are more “herding cats” than “getting things done.” To help business be successful, I focus on building teams that trust each other, collaborate safely, and commit to the goal, even if there are some reservations. With a good team, following Agile methodologies comes naturally as does increased delivery.After more than 10 years experience as a full-stack .NET professional working in industries such as Manufacturing, Web design, Logistics, and Finance, I switched to Salesforce development using Apex, Visualforce, Lightning and LWC augmented by JavaScript frameworks such as VueJS. I expanded into Learning, Sales Automation, Healthcare, and Service.Anyone who has worked deeply with Salesforce knows that it can’t do it all, especially if you have millions of records -- those pesky governor limits require some creative solutions. To maximize Salesforce investment, I’ve helped create integrations using C# and .NET, Python, and NodeJS using databases such as SQL, PostgreSQL, MySQL/MariaDB, and MongoDB. I’ve helped my teams treat Salesforce much more as a PaaS, than just a Sales SaaS platform, with great success for business.

Doug Thompson's Current Company Details
Slalom

Slalom

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Director, Product Delivery
Redondo Beach, CA, US
Doug Thompson Work Experience Details
  • Slalom
    Director, Product Delivery
    Slalom
    Redondo Beach, Ca, Us
  • Toast
    Senior Director, Gtm Engineering
    Toast Sep 2023 - Nov 2024
    Boston, Ma, Us
  • Zendesk
    Senior Director, Cxs Engineering
    Zendesk Sep 2021 - Sep 2023
    San Francisco, California, Us
  • Episource Llc
    Senior Director, Salesforce Engineering
    Episource Llc Jan 2021 - Sep 2021
    Gardena, Ca, Us
  • Episource Llc
    Director, Salesforce Engineering
    Episource Llc May 2017 - Jan 2021
    Gardena, Ca, Us
    I manage two Salesforce Orgs, the largest with over 3000 licenses and 200GB data, and a small but great engineering team split on- and off-shore. We use Salesforce as our enterprise platform to retrieve and code millions of medical charts with a very high degree of accuracy. We have been strongly focused on tech debt improvements while providing new and improved features to optimize the outreach and coding efforts.
  • Velocify
    Director Of Engineering
    Velocify Jan 2017 - May 2017
    I am managing the fantastic team behind Velocify Pulse, a sales acceleration platform found on the Salesforce AppExchange. Our product leverages Salesforce best practices and current technology to provide an effective tool to enhance a sales team. I am enjoying the daily challenge of juggling management with development.We combine Apex, Visualforce, AngularJS, JavaScript Remoting to communicate with a powerful back-end (using C#, SQL, MongoDB among others) used for Dialing, Distribution, and Prioritization.
  • Velocify
    Salesforce Platform Manager
    Velocify Feb 2016 - Jan 2017
  • Velocify
    Senior Software Engineer
    Velocify Jul 2015 - Feb 2016
    I am a senior engineer working on Velocify Pulse, a Salesforce AppExchange product that is the only full featured, enterprise class sales solution that optimizes every stage of the sales cycle – from prospecting to lead engagement.Some of the technologies we use:     • Apex     • Visualforce     • Javascript Remoting     • AngularJS     • .NET 4.5: C#, MVC, WCF     • SQL     • MongoDB
  • Cornerstone Ondemand
    Software Engineer
    Cornerstone Ondemand Jul 2014 - Jul 2015
    Santa Monica, Ca, Us
    I am an engineer working on Cornerstone for Salesforce, the only natively built Learning Management System (LMS) on the Force.com platform. I am focused on adding new features, improving the UI/UX experience, improving the architecture, and providing better tools to monitor application behavior and improve customer support.The product is a native Salesforce application supported by Amazon S3 services to handle content uploading, playing, and learning progression. Some of the technologies we use:     • Apex     • Visualforce     • Javascript Remoting     • Remote Objects     • AngularJS     • .NET 4.5: C#, MVC, WCF, ASP.NET     • SQL     • MongoDBInterested in learning more about the product? Send me an email!
  • Houlihan Lokey
    Manager, Enterprise Systems
    Houlihan Lokey Oct 2013 - Jul 2014
    Los Angeles, Ca, Us
    • Managed a team of 12 consisting of developers, database admins, analysts, and other staff.• Interfaced with business stakeholders to prioritize new projects, evaluate past team performance, and establish more transparent relationships• Responsible for hiring, training, and mentoring of new staff.• Worked closely with team and IT Projects Lead to reevaluate and prioritize project backlog.• Continued as lead developer on several key projects.• Focused development efforts on new technologies, improving standards, and training for upcoming Salesforce CRM implementation.• Lead several implementation tracks for Salesforce CRM implementation.• Coordinated two new platform implementations to replace expense reporting, payroll, and select HR functions.
  • Houlihan Lokey
    Principal Software Engineer
    Houlihan Lokey Jan 2011 - Oct 2013
    Los Angeles, Ca, Us
    • Implemented policies and procedures to bring all database objects under TFS Source Control.• Improved performance of a vital conflicts check system by over 99% for certain checks.• Increased reliability of several key web applications reducing errors by over 95%.• Instructed team on technologies such as AJAX, jQuery, LINQ (including LINQ to SQL), and the new ASP.NET Chart Control.• Authored PowerShell scripts to further streamline migrations, automate DBA tasks, and provide management with limited data-mining tools.• Managed and completed development team migration to Visual Studio 2010.• Migrated existing 5GB, 65 project VSS database to TFS retaining all history and source integrity.• Spearheaded conversion of ASP and ASP.NET 2.0 applications to the ASP.NET 3.5 platform.• Enhanced common libraries to reduce development time and improve reliability.• Created dashboard web applications fed by a data warehouse for 4 lines of business.• Produced advanced reporting dashboard for deal-related JD Edwards accounting data.• Implemented advanced reporting dashboard for our JDE Accounting system.• Designed and implemented password encryption tools for SOX compliancy.• Created Crystal and SSRS Reports for financial staff using extensive SQL stored procedures and functions.• Provided mentor role to new development staff and served as team lead on several projects.• Maintain the IIS and TFS servers.
  • Houlihan Lokey
    Senior Programmer Analyst
    Houlihan Lokey Jan 2008 - Dec 2010
    Los Angeles, Ca, Us
    Please see current position
  • Houlihan Lokey
    Programmer Analyst
    Houlihan Lokey May 2006 - Dec 2007
    Los Angeles, Ca, Us
    Please see current position
  • Syspro
    Programmer Analyst
    Syspro 2004 - 2006
    Tustin, California, Us
    • Responsible for the analysis, design, development, and implementation of n-tier applications and web applications to meet client needs and business rules.• Created and implemented numerous applications using .NET Remoting and Web services.• Developed in-house applications and libraries to reduce development schedules.• Designed, created, and aided in creating numerous Pocket PC applications.• Trained customers on-line and on-site in the use of SYSPRO e.net Solutions, supporting XML technologies, and best-practices coding styles.• Produced presentations to educate co-workers on new and existing technologies.• Assisted technical support in the solution of n-tier configuration and SYSPRO e.net issues.• Created InstallShield projects for distribution of the SYSPRO US product line.
  • Hvacwebsite.Com
    Web Developer
    Hvacwebsite.Com 2001 - 2003
    • Authored USACTracker, a ASP.NET and J2ME application providing live GPS tracking and TIGER/Line data for geocoding, reverse-geocoding, and dynamic map generation.• Authored Operating Cost Analysis tool for HVAC professionals.• Authored an hourly weather conditions tool in ASP.NET, Flash MX and a VB back-end.• Implemented Macromedia Flash in educational, illustrative, and functional capacities.

Doug Thompson Skills

.net Visual Studio C# Asp.net Javascript Visualforce Pages Apex Programming Salesforce.com Sql T Sql Microsoft Sql Server Databases Software Development Jquery Xml Ajax Linq Ssis Web Services Vb.net Asp Sharepoint Asp.net Ajax Html 5 Css Powershell Crystal Reports Ssrs Wcf Nhibernate Python Wxpython .net Remoting Ado.net Design Patterns Visual Basic Iis Tfs Xslt Vss Database Design Data Warehousing Web Applications Entity Framework Stored Procedures Agile Methodologies Programming Vbscript Sdlc Json

Doug Thompson Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    Geology
  • University Calgary, Alberta
    University Calgary, Alberta
    Geology
  • El Camino College
    El Camino College
  • Harvey Mudd College
    Harvey Mudd College
  • Ruhs
    Ruhs
    General

Frequently Asked Questions about Doug Thompson

What company does Doug Thompson work for?

Doug Thompson works for Slalom

What is Doug Thompson's role at the current company?

Doug Thompson's current role is Director, Product Delivery.

What is Doug Thompson's email address?

Doug Thompson's email address is dp****@****ail.com

What is Doug Thompson's direct phone number?

Doug Thompson's direct phone number is +132367*****

What schools did Doug Thompson attend?

Doug Thompson attended Uc Santa Barbara, University Calgary, Alberta, El Camino College, Harvey Mudd College, Ruhs.

What skills is Doug Thompson known for?

Doug Thompson has skills like .net, Visual Studio, C#, Asp.net, Javascript, Visualforce Pages, Apex Programming, Salesforce.com, Sql, T Sql, Microsoft Sql Server, Databases.

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