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As the former IT Director for Kronos Inc., I served as an infrastructure executive with a central role in the transformation of the company to a profitable, worldwide software leader.I’m able to forecast capacity planning for global operations, cut costs (with $2M+ in cost reductions while delivering even greater levels of service at Kronos), and standardize IT practices that support offices worldwide.Relevant examples include:TECHNOLOGY GOVERNANCE-Creation & influence for standards for virtual technologies, support operations, server infrastructures, hardware upgrades, email solutions, SANs, life cycle equipment management, security-Central role in worldwide infrastructure SOX compliance (impacting Kronos reputation), with assistance to financial/IT auditors-Emerging communications technology deployments (messaging, video conferencing, VoIP, LiveMeeting, SharePoint Service Offering)COST SAVINGS-Multimillion-dollar cost reductions from analysis & renegotiation of vendor contracts-$350K, 12-month savings/hardware standardization from single mobile wireless service-plan consolidation affecting 1,000 users-50% cut in anti-virus costs & reduced support requirements with centralized tools-Single Microsoft licensing contract vs. multi-department licenses, creating efficiency/cost reductionsIT LEADERSHIP-Selection as 2008 interim CIO-Efficient use of post-M&A IT talent, building field support across India, Canada, Australia, Belgium, & US-Creation of Core Technology teams by specialtyVIRTUALIZATION & SECURITY-Virtualization solutions with 135%, 3-year projected ROI, 88% better recovery, decreased facilities/cooling costs, & consolidation of 20 servers to 1—all measures that cut $1.2M expected costs-Safeguards for fast-growing data volume including 200 TB, 24X7 global service desk/backup-Protections for $12M financial systems from data center rebuild (firewall/core switch solutions, corporate DC segmentation, server upgrades)Specialties: Data Center ConsolidationIT SecurityEnterprise SolutionsCapacity PlanningIT InfrastructureWireless SolutionsGlobal Field SupportData Center BuildoutsCross-Functional LeadershipCost ControlStakeholder & Vendor RelationsTechnology GovernanceProductivityDeployment PlanningTeam Leadership & DevelopmentM&A IntegrationsVirtualizationVendor & Customer ConnectivityCIO-Level AuthoritySOXSecurity PlanningComplianceSANSLAsContract Negotiations
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RetiredLazy River PlaygroundHollis, Nh, Us
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Ovp, It At BrookstoneBrookstone Mar 2013 - PresentMerrimack, Nh, Us -
Director It InfrastructureBrookstone May 2011 - Mar 2013Merrimack, Nh, Us
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CeoIt Professionals, Inc 1998 - 2012
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It Infrastructure DirectorKronos, Inc Jan 2001 - Oct 2009Rose through technology leadership and execution roles at worldwide provider of workforce management solutions, with offices in 10 countries.-Controlled global Infrastructure Support operations (Applications Support, Core Technology, DBA, Field Office Support, Hardware Support, Help Desk Support, and Systems/Operations teams) as direct report to CIO. -Directed all data centers in 54 field offices supporting 3,200+ employees, with authority for $25M IT spend and $4.7M in vendor contracts. -Oversaw 8 direct and 76 indirect reports; staffed and trained 80+ IT employees over tenure, including new CIO.-Accommodated Kronos' rapid growth with new, enterprise-level network security protections and global rollouts, with strategic and tactical planning to predict and handle future needs. -Dampened IT expenses-reducing costs despite corporate growth requiring new users-with revised vendor contracts, securing improved, lower-cost performance with combination of Cisco, McAfee, and Juniper solutions.-Drove development of common, fully secure wireless solution to all field offices worldwide, adding Active Directory single-authentication capability, plus wireless air sniffers to detect unauthorized Intranet access.-Deployed upgrades and improvements spanning MS Office 10, email, EMC SAN storage, datacenter core edge and redesign projects, LiveMeeting, SharePoint Service Offering, and EMC/VMware virtualization.-Assumed control of all devices (server, desktop, edge devices, SANs, and 8 engineering labs) worldwide.-Tightened patch management controls with BigFix common solution allowing single-employee management.-Managed Oracle upgrade that added security compliance for credit card transactions, while sustaining support.
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Interim CioInterim Sep 2001 - Dec 2008-Directed 141 total staff.-Participated in operational/strategic decision-making on executive team, with concurrent, enterprise-level SharePoint rollout facilitating company-wide communications and systems responsiveness. -Architected design, created core policies, and established strong hardware foundation.
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It Operations ManagerKronos Incorporated Jan 1999 - Jan 2001-Promoted to deliver increased support and capacity during period of 560%+ growth, planning and obtaining security, network backbone, and hardware resources while managing requests from business stakeholders. -Managed full Intranet supporting 2,000 employees, with oversight of all Help Desk, core engineering, and hardware services including customized desktop/server builds. -Supervised 5 Senior Network Administrators.-Guided company during transition to large operation, building standardized processes, SLAs, and procedures to handle IT needs of wider scale.-Recommended and established secondary team charged with project work to ease burden on operations staff.-Oversaw support and upgrade management for 130+ applications, servicing new technologies and adding servers to handle increased workload.-Set foundation for technology governance that sustained business growth; wrote department’s first policies, recommended network/systems security protections, and trained employees in new procedures.-Secured $120K first-year savings with centralized integrated fax solution requiring communications line consolidation and transfer to email.-Cut $350K annually with transformation of WAN ISP provider to Sprint—increasing bandwidth with reduced cost.
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Senior Network AdministratorKronos Incorporated Jan 1996 - Jan 1999-Selected for company’s NT conversion, quickly deploying new technologies and winning charter to maintain all network and corporate domain infrastructures. -Added and supported backup software, and resolved daily Help Desk ticket requests. Maintained compliance and infrastructure standards throughout growth phases.-Delivered projected 2-year NT rollout in just 12 months—deploying NT conversion to corporate office and 40+ remote locations with zero interruptions to business.-Cut Help Desk response time from several days to 24-hour turnaround with new application, in addition to customer and internal SLAs that improved satisfaction. Added Key Performance Indicators for request metrics.-Gained significant increase in systems performance with network upgrade to ATM.
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Technical Support / Network AdministratorMks Instruments Inc., Andover, Massachusetts Jan 1994 - Jan 1996-Supported network servers and workstations at supplier of vacuum systems supporting microchip manufacturing for global customers, including Intel.-Installed technologies to improve server redundancy and business continuity planning affecting services to key customers. Implemented first Help Desk services/procedures.
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It OperatorNasua Corporation 1994 - 1996
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Technical Support / Network AdministratorColumbo Inc. Jan 1992 - Jan 1994-Created automated program for bank money transfers, streamlining corporate deposits allowing for increased profit recognition.-Standardized operations on single PC vendor (Dell) to allow for improved support of company systems.-Created centralized vendor maintenance support for all PCs.
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Help Desk TechnicianBlue Cross And Blue Shield Jan 1991 - Jun 1992Boston, Ma, Us-Rolled out networking solutions to support main facility.-Supported software development teams with new operating system rollouts.-Improved memory management for PCs, while controlling costs through customized upgrades.
Doug Reczko Skills
Doug Reczko Education Details
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Rivier UniversityComputer Science & Math
Frequently Asked Questions about Doug Reczko
What company does Doug Reczko work for?
Doug Reczko works for Lazy River Playground
What is Doug Reczko's role at the current company?
Doug Reczko's current role is Retired.
What is Doug Reczko's email address?
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What is Doug Reczko's direct phone number?
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What schools did Doug Reczko attend?
Doug Reczko attended Rivier University.
What are some of Doug Reczko's interests?
Doug Reczko has interest in Social Services, Children, As An It Director At Kronos Inc, Career Long Technology Leader, Environment, Education, While Bringing Together Disparate Teams, Health.
What skills is Doug Reczko known for?
Doug Reczko has skills like Data Center, Virtualization, Enterprise Software, Networking, Security, Management, Sharepoint, Active Directory, Servers, Saas, Cloud Computing, It Management.
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