Douglas Ridley Email and Phone Number
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Product Design and User Experience are about solving problems for users(people). Because of that, I love what I do. I am perpetually curious about solving these problems. I am even more fascinated with technology and how people(users) are willing to interact with what is new vs old, especially when there is a preference to use less optimal solutions based on familiarity.With more than a decade of experience in product design and innovation, I have a passion for solving problems for people and creating adoptable user experiences. I have successfully launched and scaled products in various domains, such as sensor networks, conversational AI, and dating. I have also earned multiple certifications such as social computing, human-centered design, and information design from UC San Diego as well as certifications NLU Development and Conversational UX.
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AdboxSacramento, Ca, Us -
Product SpecialistAdbox Apr 2024 - PresentRochester, Michigan, UsWorking with an amazing team to help craft the product vision, innovation, and functional design.Adbox simplifies franchise marketing with a dynamic suite of simple-to-use tools that can replace your franchise marketing agency. Create, store, and launch ads easily, ensuring brand consistency and effective local engagement. -
Product Design/MarketingScratch Engine Jan 2022 - PresentScratch pioneers NFT valuation with the world's first automated tool, Scratch Engine. We compile global data using AI technology, delivering real-time valuation reports - thus revolutionizing the NFT market for confident research, investment, and transactions. As the Chief Product Officer, my responsibilities include:- Researching and synthesizing user needs, personas, and business goals.- Creating the MVP, BETA, and v1 product strategies.- Collaborating with the Dev team to design the MVP version, leveraging open-source design systems for faster delivery.- Managing the backlog and writing development stories as the Product Owner.- Working with data scientists to convey needs, goals, and strategies for architecting the AI data model.- Creating all marketing, branding, and project materials. -
Director Of Product Innovation4Insite Jan 2020 - Aug 2023Mcclellan, California, Us4insite is transforming how service providers create, track, and verify service delivery globally, helping facilities gain control, improve quality, manage costs, and mitigate dissatisfaction. Validating that facilities receive the value they expect. As the Director of Innovation, I:- Led innovation efforts, refined features, and introduced 'sensor networks' for seamless communication with IoT devices, QR codes, and NFC.- Developed a state-of-the-art Chatbot powered by Dialogflow, providing 24/7 support for FAQs, customer service requests, and complaints.- Streamlined user interaction, enabling communication without app downloads, enhancing convenience for end-line service consumers via an SMS chatbot.- Played a pivotal role in revolutionizing the service industry, empowering clients with innovative solutions.- Contributed to the redefinition of quality and satisfaction of end users. -
Co-Founder/Product Designer (Startup-Beta)Workforceone Jun 2018 - Jan 2020Subscription-based workflow automation and communication tool for service providers in Construction, Maintenance, Landscape, and Janitorial industries. Focused on optimizing the "last mile" of service delivery chain, integrating with smart buildings to thrive in a data-driven marketplace.As the Product Designer, I was responsible for:- Conducted extensive research on users, customers, industry trends, and competitors.- Compiled data to formulate a comprehensive product strategy, leading to MVP development.- Crafted MVP strategy and collaborated with the development team to organize, plan, and execute product development.- Designed the UX/UI and created design artifacts for WorkforceOne.- Developed prototypes and conducted randomized field user testing for iterative improvements.- Created documentation and effectively managed backlogs to ensure smooth product development.- Developed a go-to-market strategy to drive successful product launches.
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User Experience/Product Design ConsultantDougridleydesigns Nov 2002 - Dec 2019- Design and redesign apps to deliver the best user experience, encompassing all stages from research and requirements gathering (SRS) to GUI documentation.- Develop wireframes, workflows, and pixel-perfect screenshots to articulate design concepts and guide development teams.- Conduct thorough usability reviews of existing applications, offering valuable insights and recommendations for enhancing user experience.- Provide Product Design services for projects facing challenges, offering expertise to overcome obstacles and ensure successful outcomes.
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Sr User Experience ConsultantCambria Solutions May 2018 - Mar 2019Sacramento, Ca, UsProvided UX consultancy/design services to California State Child Welfare Digital Services building the *New Child Welfare Services software platform called 'CARES' to will help Social Workers be better informed and connected across all 58 counties.- Interviewed users and stakeholders to define features.- Collaborated with cross-functional teams for feature planning & versioning.- Created the UX strategy and designed UI artifacts.- Created functional documentation for dev.- Worked with cross-functional design team to ensure standardized components.- Consulted various teams on innovative solution ideas to solve problems. -
Director Of Strategic Design - Insite SoftwareSbm Management Services, Lp Aug 2017 - Apr 2018Mcclellan, California, UsWorked with SME’s & stakeholders to refine requirements & objectives. Led, mentored, and collaborated with UX/UI & visual design teams as well as process & content writers for a 60+ feature SaaS product in an Agile environment. -
Director Of Strategic Design - Insite SoftwareSbm Management Services, Lp Dec 2015 - Sep 2016Mcclellan, California, UsWorked with SME’s & stakeholders to refine requirements & objectives. Led, mentored, and collaborated with UX/UI & visual design teams as well as process & content writers for a 60+ feature SaaS product in an Agile environment. -
Sr. Ux/Ui DesignerSbm Management Services, Lp Jun 2015 - Dec 2015Mcclellan, California, UsWorked closely withSME's, stakeholders, engineers, and users in the field to deliver a mobile first SaaS product that meets business objectives while being intuitive, easy and engaging to the diverse group of users from varied socioeconomic, cultural, and educational backgrounds. -
Art DirectorAppmatrix Inc. Aug 2012 - Jun 2015Meet with clients & stakeholders, SME’s, PM’s and dev teams to refine requirements & feature sets for each project. Led, mentored, and collaborated with UX/UI & visual design teams on 100’s of native mobile applications and web sites in both Waterfall and Agile processes. -
Sr. Ui/Ux DesignerAppmatrix Inc. Dec 2011 - Aug 2012Worked directly with sales teams and stakeholders to identify project specifications, user needs and help drive version control through creation of spec documentation, user personas, process flows & wireframing. I would then work closely with the development teams to create clean, intuitive user interface designs through high-fidelity screenshots and launch graphics. -
Graphic Design ManagerPlayboy Enterprises, Inc. Oct 2007 - Nov 2009Los Angeles, California, UsDirected and developed on/off-site design teams to create successful user experiences for consumer-facing web sites and content & marketing for 60+ web sites & 3 affiliate networks. Managed/coached offshore design resources to consistently deliver industry-leading content used by thousands of affiliates from around the world. -
Graphic DesignerPlayboy Enterprises, Inc. Aug 2006 - Oct 2007Los Angeles, California, UsDesigned and re-designed user interfaces for customer facing CMS platforms that encouraged user signups and customer retention. Utilized analytics and focus groups to continuously improve the performance of the sales and membership portals of more than 20 web properties. Produced large scale promotional material for the use at sales conferences and exhibits. -
Sr. Web Ui DesignerWedirect, Inc. Feb 1999 - Jun 2006Designed and built front-end web sites that achieved above average user engagement while focusing on search engine optimization techniques for 1000’s of web sites.
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Registered Investment Advisor / Graphic DesignerHillside Capital Management Feb 1995 - Aug 1999Worked with individual investor accounts as well as developed corporate benefits/retirement account plans. Researched and recommend investment choices & financial planning options to individual investors. It was here that I got into design, as a necessity - since we could not find anyone to produce at the level we needed for the right cost basis.
Douglas Ridley Skills
Douglas Ridley Education Details
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De Anza CollegePsychology
Frequently Asked Questions about Douglas Ridley
What company does Douglas Ridley work for?
Douglas Ridley works for Adbox
What is Douglas Ridley's role at the current company?
Douglas Ridley's current role is Product Designer. Problem Solver. Perpetually Curious..
What is Douglas Ridley's email address?
Douglas Ridley's email address is do****@****ite.com
What is Douglas Ridley's direct phone number?
Douglas Ridley's direct phone number is +140856*****
What schools did Douglas Ridley attend?
Douglas Ridley attended De Anza College.
What are some of Douglas Ridley's interests?
Douglas Ridley has interest in Music, Children, Photography And Lots Of Sports, Entertainment.
What skills is Douglas Ridley known for?
Douglas Ridley has skills like Web Design, Seo, User Experience, User Interface Design, Graphic Design, Social Media, Mobile Applications, Photography, User Interface, Adobe Creative Suite, Product Development, Social Media Marketing.
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