Doug Riley Email & Phone Number

Sharonville, OH

Batesville, IN

• Project manager of Honda new model build with a successful launch rate of over 100 parts per year
• Ownership of project management tracking and reporting to the customer on project deliverables such as stamping dies, weld fixtures, assembly fixtures, inspection gauges from development to implementation, first.
• Responsible for feasibility review for part manufacturability and quality assessment to… Show more
• Responsible for feasibility review for part manufacturability and quality assessment to customer
• Responsible for submission and tracking of change notifications and process improvements
• Responsible for yearly cost reduction proposals and presentation to customers to support their cost out initiatives

Batesville, IN

• Develop part process quality control tables (PQCT) on all new parts
• Review and approval of process flow charts, PQCT, FMEA, gauge R&R, dimensional results, material certification and test results for submission to customer for part approval
• Daily audit of production quality and inspection data
• Responsible for processing customer complaints into the complaint database
• Lead group problem solving meetings with cross-functional teams for root cause analysis on internal and… Show more
• Lead group problem solving meetings with cross-functional teams for root cause analysis on internal and customer quality issues. Report findings using 5 Why, 8D, 5P and other methods as required

Norwood, OH

Assisted customers in selection of the proper HVAC controls for a particular application.Responsible to sending warranty returns to proper OEM.Conduct follow up phone calls with OEM's for customer special orders.