Doug Sadowski

Doug Sadowski Email and Phone Number

Technology Professional with proven track record of successful system and operational implementations. @ Sotera Digital Security
Doug Sadowski's Location
Glen Rock, New Jersey, United States, United States
About Doug Sadowski

Seasoned professional with extensive back office telecommunications and information technology experience. Intimate knowledge of telecom systems. Skilled at implementing systems, operational processes, and testing systems.Takes a flexible approach, working either collaboratively with stakeholders at all levels or independently according to business needs. Recognized for customer focus, including both internal and external.Specialties:Billing and OSS ImplementationWireless TelecommunicationsBilling OperationsBusiness Re-Engineering Strategic PlanningSystem Testing Project ManagementRevenue Assurance, Logistics Wireless RoamingUser ExperienceMVNO OperationsQuality Assurance (QA)Vendor ManagementPre-Paid OperationsKnowledge and experience on multiple billing systems.

Doug Sadowski's Current Company Details
Sotera Digital Security

Sotera Digital Security

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Technology Professional with proven track record of successful system and operational implementations.
Doug Sadowski Work Experience Details
  • Sotera Digital Security
    Manager- Mvno Operations
    Sotera Digital Security Apr 2023 - Present
  • National Wireless Independent Dealer Association
    Member Board Of Directors
    National Wireless Independent Dealer Association Sep 2017 - Present
  • Imagine Solutions Llc
    Principal/Owner
    Imagine Solutions Llc Apr 2000 - Present
    Developed and conducted User Acceptance Testing for system implementation, ensuring critical defect-free system deployment. Analyzed market trends, assisting client on strategic planning for software modifications for wireless industry. Assisted customers by creating staffing analysis and hiring employees for operational roles.• Led program for conversion of billing system, network elements, point of sale, and prepay system involving multiple vendors, 2 customers, and consulting teams from 3 different firms, taking all systems online within required 30-day window.• Wrote detailed RFP’s and conducted vendor selection process for executive management team, allowing for complete assessment and vendor decision for various back-office platforms.• Increased company product offering by researching and writing business requirements, raising company market share by 50%.
  • T-Mobile
    Sr Consultant
    T-Mobile Jul 2020 - Jun 2022
    Warren, Nj
    Created, reviewed, and executed various test plans pertaining to new billing platform, rolling out effective system, limiting defects.• Contributed to moving over 1.5M prepaid subscribers from legacy Sprint system to T-Mobile platform by leading business team for conversion project.
  • Convergence Acceleration Solutions/Cas Group
    Senior Consultant / Delivery Manager
    Convergence Acceleration Solutions/Cas Group Aug 2018 - Jul 2020
    Greater New York City Area
    Managed multiple business workstreams, including equipment fulfillment, mediation, local number portability, training, and testing, delivering project with few defects.• Provided gap analysis and solution recommendations assisting in building of overall project plan by consulting with product owners and multiple vendors.• Helped prepare overall business requirements by documenting customer journeys and business rules.
  • The People'S Operator
    Vice President Of Operations
    The People'S Operator Jun 2015 - Aug 2018
    Greater New York City Area
    First IT / Operations employee for UK company with startup operation in US. Led customer service department team of 25 employee outsourced call center. Served as strategic manager for all customer facing systems, including billing, provisioning, and customer care system.• Designed, tested, and oversaw release control of new offers, working with vendors in ensuring 100% accuracy on financial and customer care systems, promoting revenue growth and customer satisfaction.• Decreased customer service contact rate by 66% by implementing various technology improvements, including website enhancements, simplified order flow, and overall user experience.• Managed key vendor relationships and technology roadmaps, ensuring mutual success and profitability.
  • Virgin Mobile Usa
    Sr Manager- Prepaid Testing
    Virgin Mobile Usa Nov 2004 - Nov 2014
    Warren, Nj
    Hired to transform operations from single flat rating offer to multiple and more complex offerings. Supervised team handling multiple aspects of testing prepay portfolio in both development and production environments pre and post deployment.• Engaged in defect identification / management and owned issues through release fix by hiring team of subject matter experts evolving into primary point of contact for troubleshooting.• Took accountability of final sign-off of all code changes, including financial implications on production system.• Developed and implemented operational methods and procedures, ensuring correct rating for $1.2B per year hybrid plan, including revenue assurance and quality assurance validation.• Reduced plan offerings by 70% over 4-month period, ensuring proper communication, migration, and financial reconciliation of results required for full billing system migration.• Implemented billing operation safeguards by using trend analysis and end to end control point validation, allowing 99.88% accuracy rate on prepay billing platform.• Executed operational reviews of possible mergers and acquisition candidates, including eventual merger adding 170K post pay subscribers to existing prepay offerings.• Wrote and managed functional design and test plans for new and innovative process used for amortizing monthly charges into general ledger, expediting booking of $3M of revenue daily vs. delaying recording of revenue until after 30-day monthly bill cycle.

Doug Sadowski Skills

Wireless Telecommunications Management Testing Vendor Management Project Management Telecommunications Billing Mobile Devices Product Management Billing Systems Roaming Cross Functional Team Leadership Integration Analysis Software Project Management Strategic Partnerships Voip Gsm Mobile Technology Invoicing Ip Customer Experience Cellular Communications Wireless Technologies Business Process Improvement Billing Voice Over Ip

Doug Sadowski Education Details

Frequently Asked Questions about Doug Sadowski

What company does Doug Sadowski work for?

Doug Sadowski works for Sotera Digital Security

What is Doug Sadowski's role at the current company?

Doug Sadowski's current role is Technology Professional with proven track record of successful system and operational implementations..

What is Doug Sadowski's email address?

Doug Sadowski's email address is do****@****ile.com

What is Doug Sadowski's direct phone number?

Doug Sadowski's direct phone number is +1.908.607*****

What schools did Doug Sadowski attend?

Doug Sadowski attended Rutgers, The State University Of New Jersey-New Brunswick, Fair Lawn High School.

What skills is Doug Sadowski known for?

Doug Sadowski has skills like Wireless, Telecommunications, Management, Testing, Vendor Management, Project Management, Telecommunications Billing, Mobile Devices, Product Management, Billing Systems, Roaming, Cross Functional Team Leadership.

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