Vice President, Portfolio Manager
CurrentProvides strategic leadership, business management and coordination in support of Global Atlantic’s Individual Markets project, priorities and key initiatives.
Jun 2024 - Present
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Doug Schumann Email & Phone Number
Transformational Leader Specializing in Process Improvement, Change Management, and Technology Optimization | Expert in Call Center Optimization, Strategic Planning, and Customer Experience Delivery
at
Global Atlantic Financial Group
1 work email found
@eisgroup.com
5 phones found area 860 and 503
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Transformational Leader Specializing in Process Improvement, Change Management, and Technology Optimization | Expert in Call Center Optimization, Strategic Planning, and Customer Experience Delivery
Location
Greater Hartford, United States, United States
Who is Doug Schumann? Overview
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Quick answer
Doug Schumann is listed as Transformational Leader Specializing in Process Improvement, Change Management, and Technology Optimization | Expert in Call Center Optimization, Strategic Planning, and Customer Experience Delivery at Global Atlantic Financial Group, based in Greater Hartford, United States, United States. AeroLeads shows a work email signal at eisgroup.com, phone signal with area code 860, 503, and a matched LinkedIn profile for Doug Schumann.
Doug Schumann previously worked as Vice President, Portfolio Manager at Global Atlantic Financial Group and Chief Operating Officer, Operations and Customer Success at Earth Knowledge. Doug Schumann holds Ma, Secondary Education from University Of Connecticut.
Company email context
Email format at Global Atlantic Financial Group
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{first_initial}{last}@eisgroup.com
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AeroLeads found 1 current-domain work email signal for Doug Schumann. Compare company email patterns before reaching out.
Profile bio
About Doug Schumann
Innovative, results oriented operational leader focused on transforming industries through the effective use of process, workflow, and technology. Extensive experience developing, evaluating and managing new organizations. Proven executive that has consistently improved operations, decreased costs and streamlined the delivery of engagements. Process Improvement, Professional Services and Consulting business professional with extensive leadership experience. Project Management Professional (PMP) certified consultant with Andersen Consulting/Accenture engagement experience. Masters of Arts in Education, and Villanova University Six Sigma Black Belt Certification. Experienced with Outcome Driven Innovation (ODI) and Blue Ocean Strategy innovation methodologies.Specialties: Professional services, learning services, project management, learning design and development, operations management and process improvement. Expertise in Innovation Methodology including Blue Ocean Strategy, Design Driven Innovation, and Discovery Driven Planning.
Listed skills include Leadership, Strategy, Process Improvement, Program Management, and 46 others.
Current workplace
Doug Schumann's current company
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12 roles · 27 years
Doug Schumann work experience
A career timeline built from the work history available for this profile.
Chief Operating Officer, Operations And Customer Success
Nov 2023 - Jun 2024
Business Advisor | Operations Leader
Advising on the development of operational processes and best practices. Assisting the organization in preparing for growth and scale.
Jul 2022 - Nov 2023
Svp, Production Operations
Responsible and accountable for the successful performance of all SaaS customers that are "in production", live and using EIS products and services. Leads the Production Operations organization, all Managing Directors of SaaS Operations, and our Helpdesk Support Team. Also serves as Chief of Staff to the Managed Services organization.
Oct 2022 - Nov 2023
Svp Technical Enablement & Support
Responsible to enable EIS employees, customers and partners to deliver the breadth and depth of our services in a manner that is effective, efficient, and exceptional.
May 2020 - Oct 2022
Vice President Of Client Success
Executive responsible for driving the vision; strategy and execution of total client success. Ownership of product and service implementations, professional services, client management, and client support.
Jun 2014 - Apr 2020
Master Coach
Executive Coach responsible for the development of a "coaching culture" within Enterprise Operations. Aligned to train, support and coach all director level and above staff within The Hartford's Consumer Markets Operations organization. Also responsible for leading Consumer Operations customer care rep and sales rep training initiatives.
Nov 2011 - Jun 2014
Innovation And Corporate Ventures - White Stag
Responsible for Consumer Markets (Personal Lines) focused innovation projects and maintaining a close relationship with selected business segments and functions in order to cultivate segment-specific project pipelines. Experienced in the utilization of innovation methodology to develop cutting edge products and services. Blue Ocean Strategy, Design Driven.
Jan 2011 - Nov 2011
Training & Implementations
Senior Leadership Team Member responsible for the successful implementation of Medsphere’s Open Vista Electronic Health Record. Directly oversees the implementation and training teams. Developed a corporate university and professionalized all learning offerings. Reduced implementation timelines and project hours through the standardization of processes and.
Aug 2008 - Jan 2011
Project Management, Consulting Services, And Learning Services
Operational leader and executive for a 70+ person field organization responsible for implementing all PICIS products. The team Doug led was responsible for product implementation, configuration and training, workflow and database setup, product related documentation and the development of standardized class-based course curriculum and online course.
Apr 2005 - Jul 2008
Vice President Support Services
Ssimed
Operational leader for a client service organization accountable for training, implementation, and technical support for a company that provided Practice Management software and business process outsourcing (BPO) services. Increased customer satisfaction results by implementing “customer first” initiatives.
2001 - 2005
~4 yrs
Experienced Consultant/Functional Lead
Project Manager responsible for teams tasked with developing computer and online training curriculum for Andersen Consulting/Accenture clients. Developed process improvements and project knowledge management initiatives that resulted in overall project timelines to decrease significantly.
1999 - 2001
~2 yrs
4 education records
Doug Schumann education
Ma, Secondary Education
University Of Connecticut
Six Sigma Black Belt
Villanova University
Pmp, Project Management Professional
Project Management Institute
Ba, Political Science, Sociology
University Of Connecticut
FAQ
Frequently asked questions about Doug Schumann
Quick answers generated from the profile data available on this page.
What company does Doug Schumann work for?
Doug Schumann works for Global Atlantic Financial Group.
What is Doug Schumann's role at Global Atlantic Financial Group?
Doug Schumann is listed as Transformational Leader Specializing in Process Improvement, Change Management, and Technology Optimization | Expert in Call Center Optimization, Strategic Planning, and Customer Experience Delivery at Global Atlantic Financial Group.
What is Doug Schumann's email address?
AeroLeads has found 1 work email signal at @eisgroup.com for Doug Schumann at Global Atlantic Financial Group.
What is Doug Schumann's phone number?
AeroLeads has found 5 phone signal(s) with area code 860, 503 for Doug Schumann at Global Atlantic Financial Group.
Where is Doug Schumann based?
Doug Schumann is based in Greater Hartford, United States, United States while working with Global Atlantic Financial Group.
What companies has Doug Schumann worked for?
Doug Schumann has worked for Global Atlantic Financial Group, Earth Knowledge, Eis Ltd, Clinicient, and The Hartford.
How can I contact Doug Schumann?
You can use AeroLeads to view verified contact signals for Doug Schumann at Global Atlantic Financial Group, including work email, phone, and LinkedIn data when available.
What schools did Doug Schumann attend?
Doug Schumann holds Ma, Secondary Education from University Of Connecticut.
What skills is Doug Schumann known for?
Doug Schumann is listed with skills including Leadership, Strategy, Process Improvement, Program Management, Management, Project Management, Training, and Team Building.
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