Doug Schumann Email and Phone Number
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Doug Schumann personal email
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Doug Schumann phone numbers
Innovative, results oriented operational leader focused on transforming industries through the effective use of process, workflow, and technology. Extensive experience developing, evaluating and managing new organizations. Proven executive that has consistently improved operations, decreased costs and streamlined the delivery of engagements. Process Improvement, Professional Services and Consulting business professional with extensive leadership experience. Project Management Professional (PMP) certified consultant with Andersen Consulting/Accenture engagement experience. Masters of Arts in Education, and Villanova University Six Sigma Black Belt Certification. Experienced with Outcome Driven Innovation (ODI) and Blue Ocean Strategy innovation methodologies.Specialties: Professional services, learning services, project management, learning design and development, operations management and process improvement. Expertise in Innovation Methodology including Blue Ocean Strategy, Design Driven Innovation, and Discovery Driven Planning.
Global Atlantic Financial Group
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Vice President, Portfolio ManagerGlobal Atlantic Financial Group Jun 2024 - PresentNew York, Ny, UsProvides strategic leadership, business management and coordination in support of Global Atlantic’s Individual Markets project, priorities and key initiatives.
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Chief Operating Officer, Operations And Customer SuccessEarth Knowledge Nov 2023 - Jun 2024Tucson, Az, Us -
Business Advisor | Operations LeaderEarth Knowledge Jul 2022 - Nov 2023Tucson, Az, UsAdvising on the development of operational processes and best practices. Assisting the organization in preparing for growth and scale.
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Svp, Production OperationsEis Ltd Oct 2022 - Nov 2023San Francisco, California, UsResponsible and accountable for the successful performance of all SaaS customers that are "in production", live and using EIS products and services. Leads the Production Operations organization, all Managing Directors of SaaS Operations, and our Helpdesk Support Team. Also serves as Chief of Staff to the Managed Services organization. -
Svp Technical Enablement & SupportEis Ltd May 2020 - Oct 2022San Francisco, California, UsResponsible to enable EIS employees, customers and partners to deliver the breadth and depth of our services in a manner that is effective, efficient, and exceptional.
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Vice President Of Client SuccessClinicient Jun 2014 - Apr 2020Portland, Oregon, UsExecutive responsible for driving the vision; strategy and execution of total client success. Ownership of product and service implementations, professional services, client management, and client support. -
Master CoachThe Hartford Nov 2011 - Jun 2014Hartford, Ct, UsExecutive Coach responsible for the development of a "coaching culture" within Enterprise Operations. Aligned to train, support and coach all director level and above staff within The Hartford's Consumer Markets Operations organization. Also responsible for leading Consumer Operations customer care rep and sales rep training initiatives. -
Innovation And Corporate Ventures - White StagThe Hartford Jan 2011 - Nov 2011Hartford, Ct, UsResponsible for Consumer Markets (Personal Lines) focused innovation projects and maintaining a close relationship with selected business segments and functions in order to cultivate segment-specific project pipelines. Experienced in the utilization of innovation methodology to develop cutting edge products and services. Blue Ocean Strategy, Design Driven Innovation, and Discovery Driven Planning. Responsible for the successful launch of True Lane, The Hartford's personal lines telematics offering, Speaker at Detroit Telematics June 2011 - Topic - Mutually Beneficial Solutions for Auto OEMs & InsurersSpeaker at Insurance Telematics September 2011 - Topic - Distracted Driving & Insurance Telematics. Speaker at Fleet & Asset Management USA November 2011 - Topic - How to Create a Synergy between the Insurance and Fleet Industries. www.telematicsupdate.com/fleet/
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Training & ImplementationsMedsphere Systems Corporation Aug 2008 - Jan 2011Sandy, Ut, UsSenior Leadership Team Member responsible for the successful implementation of Medsphere’s Open Vista Electronic Health Record. Directly oversees the implementation and training teams. Developed a corporate university and professionalized all learning offerings. Reduced implementation timelines and project hours through the standardization of processes and automation of tasks. Defined the organization’s project management and training methodology and the training and implementation department’s organizational structure. -
Project Management, Consulting Services, And Learning ServicesPicis Apr 2005 - Jul 2008Peabody, Massachusetts, UsOperational leader and executive for a 70+ person field organization responsible for implementing all PICIS products. The team Doug led was responsible for product implementation, configuration and training, workflow and database setup, product related documentation and the development of standardized class-based course curriculum and online course curriculum. Responsible for the annual delivery of $60+ million (P&L) of revenue. -
Vice President Support ServicesSsimed 2001 - 2005Operational leader for a client service organization accountable for training, implementation, and technical support for a company that provided Practice Management software and business process outsourcing (BPO) services. Increased customer satisfaction results by implementing “customer first” initiatives.
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Experienced Consultant/Functional LeadAccenture 1999 - 2001Dublin 2, IeProject Manager responsible for teams tasked with developing computer and online training curriculum for Andersen Consulting/Accenture clients. Developed process improvements and project knowledge management initiatives that resulted in overall project timelines to decrease significantly.
Doug Schumann Skills
Doug Schumann Education Details
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University Of ConnecticutSecondary Education -
Villanova UniversitySix Sigma Black Belt
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Project Management InstituteProject Management Professional
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University Of ConnecticutSociology
Frequently Asked Questions about Doug Schumann
What company does Doug Schumann work for?
Doug Schumann works for Global Atlantic Financial Group
What is Doug Schumann's role at the current company?
Doug Schumann's current role is Transformational Leader Specializing in Process Improvement, Change Management, and Technology Optimization | Expert in Call Center Optimization, Strategic Planning, and Customer Experience Delivery.
What is Doug Schumann's email address?
Doug Schumann's email address is do****@****hoo.com
What is Doug Schumann's direct phone number?
Doug Schumann's direct phone number is +186047*****
What schools did Doug Schumann attend?
Doug Schumann attended University Of Connecticut, Villanova University, Project Management Institute, University Of Connecticut.
What are some of Doug Schumann's interests?
Doug Schumann has interest in Social Services, Cooking, Exercise, Investing, Traveling, Outdoors, Electronics, Home Improvement, Reading, Crafts.
What skills is Doug Schumann known for?
Doug Schumann has skills like Leadership, Strategy, Process Improvement, Program Management, Management, Project Management, Training, Team Building, Change Management, Consulting, Strategic Planning, Healthcare Information Technology.
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