Doug Fitzgerald Email & Phone Number

Greater Dallas Area

Memphis Area

Lead a team of 6 devoted to scheduling, timekeeping, attendance and rewards for both union and non-union employees across 3 properties. Collaborated with leaders throughout the corporation to maximize our staffing resources. Utilized Demand-Based Scheduling to ensure our staff of over 3,000 were positioned for productivity and excellence. By using analytics, employee and customer satisfaction surveys, we created schedules based on data and real-world experience. This innovative process changed the way Caesars Tunica looked at labor efficiency.

Brought sales philosophies and processes to premier window company. Responsible for top-line revenue and leading entire locations to reach over-all bottom line.; Hire, train and manage sales teams of 9 to 18 reps. Establish ambitious sales quotas; develop and monitor budgets; create and implement sales, marketing, and pricing plans to increase productivity, sales, and profitability of the branch. Research and analyze economic indicators and market trends and utilize findings to forecast sales and prepare budgets.; Set sales records for 4 of 5 years with Andersen; won company’s 2010 Best of the Best Award (leader in sales growth and customer satisfaction of company’s 109 locations)Led sales team to record-standing $30M sales in 2008 and 2009, which accounted for 40% of company’s sales (9 locations, company owned)Set annual 42% close rate record and doubled YOY revenue in one yearAchieved a homeowner satisfaction rate of 94%, the highest of the company’s 109 locations, by resolving customer issues and promoting a positive corporate imageAppointed to Andersen’s national sales council

Northfield, Mn

Managed new and used car inventoryRewrote sales pay plan for team which increased profitability by 60%Oversaw finance department in meeting sales objectives

Introduced a revenue-based approach to the fundraising arm of a non-profit care facility and school which serves those with developmental disabilities and autism.; Oversaw client admissions by working with parents for placement and local, state and federal agencies to secure funding. Part of an administrative team which acted as organization’s CEO. Directed all fundraising activities, including two annual events and annual fund drives. Managed all aspects of advertising and marketing, including the production of a quarterly newsletter. KEY ACCOMPLISHMENTSIncreased fundraising revenue year over year every yearLed successful capital campaign from 2002-2004Created fundraising board and recruited community leaders to serve on boardCompleted coursework toward a Certificate in Fundraising Management (CFRM)

Sole revenue creator for a small marketing firm which created advertising campaigns for local businesses.; Developed annual budgets, created advertising campaigns and strategies for clients, negotiated rates and scheduling, and pursued new accounts through prospecting and cold calling.

Tripled annual revenue in three years; Generated new advertising revenue streams to a twice-weekly newspaper with a weekly Total Market Coverage (TMC) product by creating special sections and capitalizing on community events.

Bachelor Of Science, Mass Communications; Advertising & Public Relations

Education record