Doug Smith

Doug Smith Email and Phone Number

Partner Leader at Amazon (Ex-JPMorgan & Microsoft) @ Amazon Web Services (AWS)
About Doug Smith

Globally minded sales and marketing executive with a passion for understanding B2B customers and building sustainable relationships with them.Lead the AWS North America Consulting Partner Sales team focused on assessing, migrating and modernizing on-prem customers to the cloud. My team has responsibility for +100 partners to accelerate practice development, establish strategic collaboration agreements, enhance customer acquisition strategies and develop customer success plans. Exceeded revenue growth and targeted workload goals in 2022 and 2023.As Head of Marketing for JPMorgan Merchant Services, I led the marketing team for a multi-billion dollar payments business. My responsibilities included: brand development, market research, product marketing, customer acquisition and retention, partner marketing, customer success, performance marketing, advertising, media, creative, social, PR and agency management. Repeated success building marketing teams defined by a clear vision, product storybook, and go-to-market approach all rooted in driving results with the sales organization through a foundation for operational rigor and financial discipline.Passionate about global business with prior expat assignments, I have worked on both established and emerging brands in Fortune 50 companies across HQ and Regional teams. These brands include: Microsoft Windows, Office, Mobile, MSN, Surface, Teams, Exchange, SharePoint, Azure IoT and JPMorgan.On a more personal level. I am a leader who builds high-performing teams. With a knack for recruiting, developing and mentoring talent, I've earned a reputation for inspiring people to stretch and grow in fast paced environments. Known for ability to recruit and retain top performers.

Doug Smith's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Partner Leader at Amazon (Ex-JPMorgan & Microsoft)
Doug Smith Work Experience Details
  • Amazon Web Services (Aws)
    Head Of Aws Na Consulting Partner Team
    Amazon Web Services (Aws) Nov 2021 - Present
    Seattle, Wa, Us
    Lead the AWS North America Consulting Partner Sales team focused on assessing, migrating and modernizing on-prem enterprise customers to the cloud. My team has responsibility for +100 partners to accelerate specialized practice development, establish strategic collaboration agreements, enhance customer acquisition strategies and develop customer success plans. Exceeded Team Level Goals including - Revenue Realization Growth; Created and Launched Pipeline Revenue; New Customer Acquisition Targets by Segment; Migration Acceleration Plans; Assessment and Optimization; Partner Marketing and Strategic Collaboration Agreements.
  • Jpmorgan Chase & Co.
    Executive Director
    Jpmorgan Chase & Co. Jun 2019 - Nov 2021
    New York, Ny, Us
    Head of Marketing for JPMorgan Merchant Services business which is the #1 market share leader in the fast growing merchant acquiring and payment processing business with a leadership position in eCommerce. As the world's leading merchant acquirer, JPMorgan processes + $1.5 Trillion in annual payment transaction volume (NYSE: JPM).Direct report to Chief Marketing Officer (CMO) in the JPMorgan Corporate & Investment Bank. Responsible for defining and developing the JPMorgan Merchant Services brand and product strategy, leading growth in enterprise and mid-market segments, driving our product and technology next generation launch, cultivating insights that lead to action, and delivering a go-to-market strategy and marketing plan that reflects the brand proposition.
  • Microsoft
    Senior Director, Office 365 Cloud Marketing
    Microsoft Jul 2016 - Dec 2018
    Redmond, Washington, Us
    Senior Marketing leader responsible for B2B audience driving adoption of Office 365 Cloud based product portfolio. Led a team of product marketers focused on the following brands - Exchange, Teams, Outlook, SharePoint, Excel, Word, PowerPoint, Skype, Windows and OneNote. Responsible for digital onboarding of ~ 4,000 new global customers per month backed up by a FastTrack team of ~ 800 engineering distributed in regional centers across the globe. Led the marketing and digital experience for customers including the onboarding and retention process with customer success.Appointed Head of Marketing for the Windows IoT business globally leading all aspects of the P&L including marketing, operations, pricing, distribution and channels in a headquarter function. Assumed leadership for the Windows PRO / Commercial P&L during the launch of Windows 10 and led the marketing team responsible for the business.
  • Microsoft
    Senior Director, Windows Product Marketing
    Microsoft May 2013 - Jul 2016
    Redmond, Washington, Us
    Senior marketing leader responsible for the global launch, go-to-market, campaign management, commercialization, operations, channel, and field and sales readiness. Led a large direct team and extended cross functional organization. Regular interface with SLT and Subsidiary leadership. Recognized by industry, customers and partners as best in class technology launch in 2015.Key responsibilities included: Product Marketing -- Windows 10 product marketing and GTM launch inlcuding value proposition, positioning, messaging, storytelling, technology demos, customer evidence, and major IT high profile events including: CES, MWC, CTIA and internal MSFT events including MGX, WPC, and Ignite.Launch Operations -- Developed the global launch plan and Go-to-Market plans including the distribution of Windows software across a large distribution channel with retail partners, enterprise volume licensing and direct to consumer. Lifecycle Management -- responsible for the global lifecycle management of the Windows Product Line with SKU management including: end of sale announcements, end of life product transitions and upgrading a base of >1B users around the globe.Customer Support -- responsible for the Windows customer support business with 5,500 agents around the globe and led the transformation of the customer journey and engagement.
  • Microsoft
    Senior Director Of Telco Sales Channels
    Microsoft May 2011 - May 2013
    Redmond, Washington, Us
    Recruited by leadership team to build the next $1B channel across enterprise, smb and consumer segments.
  • Microsoft
    Regional Director Of Marketing
    Microsoft Jul 2007 - May 2011
    Redmond, Washington, Us
    Lead Microsoft Mobile Communications business in the Americas Region. Responsible for marketing, sales, and operations of the Windows Mobile™ platform and services. P&L responsibility.
  • Microsoft
    Director Of Marketing
    Microsoft Apr 2002 - Jul 2007
    Redmond, Washington, Us
    Microsoft leadership team responsbile for the Mobile Communications Business. Started out as product manager, promoted to Group Manager and appointed by leadership as Director of Marketing.
  • Compaq Computer Corporation
    Product Manager
    Compaq Computer Corporation Jul 1999 - Apr 2002
    Houston, Texas, Us
    Strategy and Planning Manager in the Enterprise Storage Division. Promoted to Product Manager, iPAQ Pocket PC business.

Doug Smith Skills

Strategic Partnerships Product Marketing Product Management Go To Market Strategy Strategy Mobile Devices Partner Management Business Development Enterprise Software Start Ups Cloud Computing Management Demand Generation Channel Cross Functional Team Leadership Competitive Analysis Business Alliances Program Management Multi Channel Marketing Saas Leadership Marketing Strategy Marketing Solution Selling Mobile Applications Marketing Communications Business Planning Business Strategy Mobile Technology Product Launch Sales Enablement Channel Partners Analytics New Business Development Executive Management Sales E Commerce Positioning Marketing Management Crm Strategic Alliances Thought Leadership Product Planning Advertising B2b Marketing Lead Generation Messaging Segmentation Global Marketing Digital Marketing

Doug Smith Education Details

  • Thunderbird School Of Global Management
    Thunderbird School Of Global Management
    Global Marketing Management
  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    General
  • Mays Business School - Texas A&M University
    Mays Business School - Texas A&M University
    Management; International Marketing

Frequently Asked Questions about Doug Smith

What company does Doug Smith work for?

Doug Smith works for Amazon Web Services (Aws)

What is Doug Smith's role at the current company?

Doug Smith's current role is Partner Leader at Amazon (Ex-JPMorgan & Microsoft).

What is Doug Smith's email address?

Doug Smith's email address is sa****@****hoo.com

What is Doug Smith's direct phone number?

Doug Smith's direct phone number is +120695*****

What schools did Doug Smith attend?

Doug Smith attended Thunderbird School Of Global Management, Northwestern University - Kellogg School Of Management, Mays Business School - Texas A&m University.

What are some of Doug Smith's interests?

Doug Smith has interest in Exercise, Sweepstakes, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, Home Decoration, Health, Cooking.

What skills is Doug Smith known for?

Doug Smith has skills like Strategic Partnerships, Product Marketing, Product Management, Go To Market Strategy, Strategy, Mobile Devices, Partner Management, Business Development, Enterprise Software, Start Ups, Cloud Computing, Management.

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