Doug Sowell Email & Phone Number

Las Vegas, Nevada Area

Monitor, Maintain, and Troubleshoot wireless networks. Access Points, Wireless LAN Controllers, and Captive Portals.Plan, Design, and Configure High Density Wireless Networks.

Stockton, California Area

Investigated web portal, virtual private network and point to point VPN stability issues, performing diagnostics to eliminate possible errors. Oversee, support and upgrade several Cisco products including Ironport, switches, ASA firewalls and Wireless Infrastructure. Provide ongoing configuration for hospital network devices. Promptly answer 10 to 20 DLP and HIPAA alerts daily, maximizing workflow. Installed and configured Telemedicine cart for support with UC Davis, administering ER staff training to properly utilize system. - Migrated entire data center to new location as part of central utilities plan, coordinating with vendors, hospital staff and administration to schedule downtimes for relocation while maintaining minimum workflow impact. - Eliminated long–term network issues through communication with Heart Lab and Biomed facilities,conducting analysis of outages and low performance instances to prevent further instability. - Programmed InfoGenesis POS system for hospital use, executing upgrades and configuration for new, effective system. - Configure, maintain and manage all network devices such as PACs modalities, PDAs, Infusion Pumps, EKG carts, Blood Gas Machines, Glucose Meters, Time Clocks, Credit Card Machines, Security Cameras, etc.

Stockton, California Area

Provided exemplary client services for PC hardware, software, printers, wireless devices, PDA’s and tablets, orchestrating installation and support for time–sensitive and critical issues. Enhanced clinical/electronic medical record application workflows through installation, configuration and support of Imprivata Single Sign–On.

Stockton, California Area

Monitor AS400 day end processes, Print and distribute reports, Answer Help Desk and assist end users, Assist with AS400 IPL and upgrades