Spokane Testing Solutions (formerly ARCpoint Labs of Spokane) provides drug, alcohol, DNA and wellness testing. We partner with and serve Eastern Washington and Northern Idaho employers, private individuals, healthcare providers and the legal community with accurate and reliable testing.

President/Owner of Arcpoint Labs of Spokane, delivering Accurate, Reliable and Confidential drug testing results for your workplace, family or personal needs. We are a Third Party Provider and testing facility performing Drug, Alcohol, DNA, Steroid and Background Screening for small to medium size businesses, government agencies, schools, non-profit agencies, judicial environments and private citizens. DOT Certified Drug Testing utilizing urine and breath alcohol testing protocols.Strategy, implementation, business development.Specialties: Drug Testing | DOT Certified | Alcohol Testing | DNA Paternity, Immigration and Ancestry Testing | AABB Accredited | Steriod Testing | Background Screening | Environmental Testing | Judicial Drug Testing | Breath Alcohol Testing | Hair Drug Testing | Nail Drug Testing | Sweat Patch | Onsite

Lead strategic efforts in the turnaround effort in Oregon which led to increased productivity, improved distribution channels and operational successes. Hired new leadership that propelled the region to top sales performance in 2012. Championed Customer Experience processes and initiatives that are now fully implemented across the enterprise. P&L responsibility for 4 state region, (Oregon, Washington, Utah, Idaho) with over $226M in revenues. Lead a team of 200+ employees and 12 direct reports. Strategy development, marketing support, operations and people development.

Senior Vice President for 36 retail banking centers in eastern Washington and northern Idaho. Accountable for sales, service and operational performance. 300+ Employees, 40 Direct reports. • Developed market strategies and tactics to address performance gaps in sales, service and operations. Lead the implementation and adoption of new company initiatives by coaching leaders to drive desired performance.• Championed "customer delight" efforts to improve customer metrics. Achieved consistent results in customer satisfaction surveys. • Consistently exceeded operational excellence metrics which included financial and compliance measures. • Created market routines and processes that enabled leaders to execute in a rapidly changing environment.• Established weekly sales webinar to teach and build sales skills for Personal Bankers.• Earned #1 market (Region) in Small business product sales 2008-2010• Recognized as leadership mentor for talent development.Member of National Council for Diversity and Inclusion effort for Bank of America.

Region Director for Sprint Indirect and Retail Stores. Instrumental in strategy, planning, opening and increasing Sprint stores in the West Region. (92 stores). Increased indirect distribution working with local sales teams. Mentored and coached 12 area directors in their sales planning and field execution. Area Director- Colorado, Nevada, Arizona Led a team of 34 field sales associates. Increased revenues and customer base 3 years in a row. Ranked in top 5 for 2003 and 2004.

Representing OEM manufacturer of quality home electronics. Serving customers in North America, Europe and Asia. Negotiating contracts with branded companies for product manufacturing. Start up company increasing sales and revenues to $12M.

Selling consumer electronics to Mass Merchants, Drug and Grocery, national, regional and local retailers. Managed 5 manufacturer rep firms as well as 4 direct sales reps. Established business with Ultimate Electronics, RC Willey, Costco and Fry's. Grew revenues from $34M to $46M in 3 years.