Doug Van Kirk Email & Phone Number

Enterprise software doesn't have to be stale, boring, and clunky. At ServiceMax, I oversee a team of 6 designers who are advancing the state of the art in enterprise applications by delivering UX that's usable, scalable, practical, consistent, and beautiful. Starting from scratch a few years ago, I created the UX organization, recruited and hired the team, set UI standards and initiated customer outreach efforts.Today, we've implemented 2 design systems and are developing a 3rd. We've changed the culture in our organization to take a "design-first" approach to application development. We've used design thinking to improve overall product quality. We've adopted a components-based approach that's increased development velocity. We've created programs that keep us engaged wich users, customers, and partners on a regular cadence in support of our UX research. And we've delivered on our commitments release after release. With over a decade in Product Management and UX, I'm uniquely qualified to lead UX design for an enterprise software company. I understand the goals, operations, and metrics of a SAAS business. I have a strong technical aptitude. And I know how to create designs and manage the design process so that the mockups and prototypes aren't just beautiful and elegant, but highly usable and implementable.

Listed skills include Mobile Devices, Product Management, User Experience, Mobile Applications, and 25 others.