Doug Warner Email & Phone Number

Seattle, Wa, Us

Member of the AWS' US-West Region's senior leadership team running a $# billion ARR business, with responsibility for managing "Business Innovation" functions across Region's customers (Digital Native Businesses, ISVs, and Enterprises spanning 25+ industries). Responsible for driving strategy and GTM across key industry verticals, horizontals, and leading innovation advisory engagements with customers Line-of-Business and C-Suite leaders. Work backwards from customers' key business challenges to identify and better enable AWS teams, as well as AWS partners, to help customers identify, capture and create value by leveraging cloud-based technologies amd solutions.

Holmdel, New Jersey, Us

Led global operations and strategy for the second largest communications API platform in the world, ranked #2 in CPaaS segment. Delivered programmable communications (messaging, real-time voice, and video) to transform customer engagement for brands across industries, verticals, and geographies, including retail/e-commerce, social media, education, healthcare, travel/transportation, manufacturing, insurance, and financial services. Supported sales and go-to-market teams around the world, including securing and managing global telecom / mobile operator / carrier relationships to enable worldwide cloud communications with local country termination. Managed cross-functional teams worldwide, with responsibilities for revenue and business operations, strategic business and financial planning, customer success, telecom partnerships, market expansion, and customer care / technical support. VALUE DELIVERED:• Annually delivered 25B messages and real-time video and voice minutes through thousands of web and mobile apps to 100K customers across 200+ countries.• Drove market entry and expansion into new country markets across Latin America, the Middle East, Africa, and Asia to provide broader range of services to customers and drive accelerated revenue growth. • Increased revenue 35% in year 1 (2019-20) to $417M, and 47% topline growth in Q1’21, beating analyst guidance, while reducing COGs and boosting gross margins.• Managed and grew partnerships with 700+ telcoms/carriers, transformed revenue operations, and accelerated sales velocity, while improving operating efficiency.• Drove up CSAT/NPS by reducing support times and customer churn. • Improved employee engagement and diversity awareness initiatives to highest levels in the company.

Palo Alto, Ca, Us

Reported to the CTO and HP Executive Leadership Team. Led Tech Strategy, New Business Incubations, Corporate Ventures, and Innovation Evangelism for the Fortune 500 publicly traded company.VALUE DELIVERED:• TECH STRATEGY: led cross-company technology intelligence, insights, strategy, and strategic planning; focused on existing, emerging, and new technologies, ranging from 3D printing/additive manufacturing, mobile computing, robotics, IoT, wearable tech, voice, AR/VR, AI and Machine Learning, to 5G, Blockchain, FinTech, RetailTech, EdTech, HealthTech, semi-conductors, consumer and enterprise software and hardware devices, and the Cloud.• CORPORATE VENTURES: developed and managed relationships with the global venture capital (VC) and startup communities, driving tech and start-up scouting, and identifying partnerships and investments with start-ups.• NEW BUSINESS INCUBATIONS: led fast-paced entrepreneurial teams in creating, building, launching, testing, and scaling new B2B, B2B2C, and B2B start-ups across a range of industries and verticals. Co-founded HP Wearables & IoT business and created ‘Engineered by HP’ as a sub brand, providing private label wearable and IoT solutions to consumer lifestyle and fashion brands. • STRATEGIC TRENDS RESEARCH AND GTM EVANGELISM: guided the company’s research team tasked with focusing on emerging technologies and social, economic, demographic, industry, and market trends. Created original thought leadership content/ Also served as Chief Futurist/Evangelist, delivering innovation and trends keynotes, and developing and managing a global evangelism network supporting sales meetings with executives, customers, partners, and industry influencers. • FOUNDER & PUBLISHER of the HP Innovation Journal. Created shared editorial team, and wrote and managed editorial and publishing for HP’s quarterly innovation publication, delivered in 6 languages across 120 countries, reaching an audience of 3 million.

Palo Alto, Ca, Us

Assisted $48B business group in recapturing its “HP” brand identity as the original Silicon Valley innovation driven start-up, a company founded in “the Garage”, in preparation for its spin-out as HP, Inc. (Ticker: HPQ) from Hewlett-Packard Corporation. Built and managed business group’s worldwide technology strategy, venture, new business incubation, and innovation/evangelism functions in preparation for IPO in the Fall of 2015.VALUE DELIVERED:• Created, launched, and managed business group’s Corporate Venture team to drive technology and start-up scouting around the world, cultivate relationships with the global VC and start-up community, and execute partnerships/investments to start-ups to accelerate HP’s internal roadmaps, and differentiate HP products.• Facilitated the development, launch, and management of the business group’s Corporate New Business Incubation capabilities. Worked closely with CTO and CFO to design and deploy the company’s new Corporate Incubator to test, launch, and scale new B2C and B2B value propositions across verticals and industries. Incubations included: wearable smart products/IoT services for consumer brands, law enforcement/public service agencies, and office/building management. Transformed retail merchandising solutions, disruptive mobile communications solutions for consumers and SMB customers, 3D printing/additive manufacturing services, to revolutionary bio-medical and healthcare screening and diagnostics solutions and services.

Palo Alto, Ca, Us

Led strategy, business development, and partnerships for HP’s Mobility business. Supported creation and delivery of Android and Windows tablets and smartphones, as well as software and services for consumers, SMB, and enterprise customers across country markets in the Americas, EMEA, and APAC regions.VALUE DELIVERED:• Brought 15 new products to market and sold ~1M units in first year.• Leveraged customer insights and created and executed partnerships, bringing new value-added software, services, and accessories to customers in the education, healthcare, and retail verticals.

Palo Alto, Ca, Us

Drove business development for this $15B global printing and consumables business, and served as GM of new content businesses, driving hundreds of millions in topline revenue growth and margin improvement. Identified, evaluated, negotiated, and managed partnership and execution teams around content, commerce, and technology, to create new value propositions and revenue streams to leverage HP’s global footprint of connected devices. VALUE DELIVERED:• Forged C-suite partnerships with 100+ high-visibility brands, including leading media (NY Times, Gannett), entertainment (Disney, Dreamworks, Warner Bros) , children’s (Sesame Street, Dr. Seuss, Nickelodeon), and consumer lifestyle (Hearst, Conde Nast) publishers, as well as professional sports leagues (NBA, NHL).• Developed and executed an innovative subscription service and digital marketplace for publishers and consumers. Enabled subscribers to customize their favorite publications (e.g. the NY Times) and content (e.g. Disney) for on-demand and scheduled delivery to HP printers and devices. Boosted ARPU for HP printer owners, while generating new revenue for publishing and content partners.• Launched and grew a B2C/Direct-to-Consumer e-commerce business. Created the strategy and vision for digital transformation of fan-based merchandise. Designed, delivered, and managed a digital platform with e-commerce services for dynamic creation, customization, and on-demand manufacturing and fulfillment of products leveraging popular brands through rights holder/licensing models.

Palo Alto, Ca, Us

Drove first-of-kind business with Fortune 500 customers in retail, media, and entertainment, including full P&L ownership. Managed cross-functional teams, creating and delivering innovative digital services, including pioneering new types of video entertainment digital marketing, merchandising, and distribution with Hollywood and retailers. VALUE DELIVERED:• Designed, built, and managed a B2C and B2B Digital Video Platform business, directing evolution from day 1 through accelerated scale and transfer from ‘corporate’ into a business unit. • Negotiated and secured digital video distribution rights with 150+ video rights holders, aggregating the largest catalog of publicly available movies and TV shows for purchase, download, and viewing, as well for on-demand DVD manufacturing and fulfillment.• Designed, built, and operated the world’s largest on-demand DVD manufacturing and fulfillment operation, supporting just-in-time product and drop shipping of home video entertainment DVDs to consumers on behalf of retailers and movie studios.

Palo Alto, Ca, Us

Recruited by HP CSO/CTO to help lead strategic alliances and new business partnerships with key customers in the media, entertainment, technology, and retail sectors. Engaged with customers’ C-suites to identify their needs, develop new value propositions, and build solutions to create new joint revenue streams. Built and managed strong business partnerships with Starbucks, Blockbuster Entertainment, Disney, and Nokia.VALUE DELIVERED:• Guided Starbucks in transforming its customer experience; designed and deployed the first U.S. nationwide public Wi-Fi offering, and leveraging the Cloud to test new types of in-store music entertainment solutions.• Consulted and advised Blockbuster executives and board members on digital transformation, helping the world’s #1 brick-and-mortar video rental retailer transform into a multi-channel/multi-format video entertainment retailer, and defend against disruptive new entrants, such as Netflix.

Palo Alto, Ca, Us

Recruited as photo industry expert to drive product strategy, product marketing, go-to-market strategy, and enterprise business development for HP’s entry into consumer digital imaging and photofinishing. Led engagement with prospective manufacturing and retail customer C-Suites to identify needs around digitally transforming their photography and photofinishing businesses and customer experiences. VALUE DELIVERED:• Secured partnerships with leading CE retailers and manufacturers in the USA and Europe, delivering integrated multi-channel in-store and online consumer photo, commerce, e-commerce, manufacturing, and fulfillment experiences for consumers.

San Jose, Ca, Us

Recruited by founders during “stealth” phase of disruptive new consumer online service for digital photography, sharing, and e-commerce of memories-based products. Co-led business development; negotiated affiliate relationships, marketing partnerships, and technology product integration deals. VALUE DELIVERED:• Joined the start-up as one of its first employees, during seed funding phase, pre-launch/pre-revenue. Assisted with the business launch and scale up thru Series C funding to set the stage for company’s IPO. EARLY CAREER:Achieved early career experience with Hollywood talent firm William Morris Agency (Now William Morris Endeavor/WME), negotiating deals for authors, actors, and athletes. Following post-graduate studies, worked at Arthur Anderson consulting, and at a McKinsey spinoff (Mitchell Madison Group), building its West Coast consulting management practice.

Executive Management - Building Innovative Leaders

Doctor Of Law - Jd, Banking, Corporate, Finance, And Securities Law

Master Of Business Administration (Mba), Corporate Strategy, Strategic Marketing

Bachelor Of Arts (Ba), Magna Cum Laude, Psychology And Cognitive - Neuroscience