I am currently a Marketing Company President with U-Haul, directing sales, marketing and operations in Northern Georgia and previously North Carolina, South Carolina and Mississippi. While in this role, I have increased annual revenues from $10 million to $17 million in MS, from $18 million to over $28 million in NC/SC market, and from $29 million to over $37 million in northern GA, expanded and grew storage affiliation business partnerships and earned CEO recognition. I recognize the competitive nature of my business and focus on creating a positive customer experience, while providing competitive pricing and value-added services. I establish goals and performance metrics, followed by real-time data collection, analysis and trending. This approach facilitates a proactive versus reactive response to risks and opportunities. I create an operational infrastructure with the talent and resources needed to deliver one-stop service solutions, earning dealer and end-user trust and loyalty. Prior to my career with U-Haul, I served in the United States Marine Corps, providing direct air support and management of technical control airspace. I have earned a Master of Business Administration in Business Administration and Management, along with Six Sigma Yellow Belt Certification.
Listed skills include Leadership, Management, Customer Service, Team Building, and 46 others.