Douglas Weston Iii Email & Phone Number

Phoenix, Az, Us

• Direct operations for a multi-state area with 11 Field Managers, 12 Store Managers, Traffic Control Manager, Field Relief Manager, Office Manager, over 100 employees and over 270 dealerships.• Oversee key operational functions including sales, marketing, operations, fleet/equipment readiness, rental/lease agreements, customer relationship management, retail operations, storage dealer relations, finance, and bottom-line P&L.• Develop collaborative working partnerships with dealers to expand access to our consumer base.• Develop pricing, rental and leasing models with a focus on competitors achieving margin objectives.• Establish goals and performance metrics, followed by real-time data collection and analysis (i.e. sales by district, by dealer, by geography, by customer, fleet readiness, customer satisfaction levels, etc.).• Use analytics to take a proactive versus reactive response to risks and opportunities, and as a baseline for continuous quality improvement.• Utilize market, industry and competitor research for inclusion into the strategic planning process.• Streamline and re-engineer workflows/processes to maximize productivity and improve service levels to customers.• Build an operational infrastructure with the talent and resources needed to achieve strategic goals.• Communicate standards of excellence, safety requirements, Best Practices and quality assurance mandates.• Create a lean and customer-centric work culture.• Grew revenue from $10m to over $17m a year in MS, $19m to over $24m in west NC/SC market, and from $29m to over $37 million a year so far in northern GA.• Advanced market penetration through the dealer network, more than doubling dealer number growth. • Created new management careers and entry-level customer service positions through steady market growth.• Lead the company in storage affiliation business platform partnerships, drawing CEO recognition.• Acquired and converted new retail and rental outlets in the southeast

Phoenix, Az, Us

• Assumed complete marketing and operational ownership for assigned area.• Built strategic alliances with dealer network to achieve win/win outcomes.• Created value-added dealer relationships, resulting in long-term trust and loyalty.• Worked with dealers to spearhead their conversion to a new electronic processing and commission payment system.• Achieved double-digit revenue profit growth.• Ranked as one of the top Area Field Managers for exceeding revenue growth and profitability.

Phoenix, Az, Us

As an Assistant Manager at a retail and rental store, I assisted in profitably managing a U-Haul Moving and Storage Center. I trained and mentored many people in the role of Customer Service Representative. I provided superior customer service to families by helping with their relocation needs. I provided safe, clean and reliable U-Haul products, services and equipment, maintained good customer relations, and complied with U-Haul objectives, policies, programs, and procedures. I assisted the General Manager by directing and motivating moving center personnel in order to meet objectives, assumed the major duties of the General Manager during vacations or other absences.

Charleston, Sc, Us

As Vice-President of the Self Storage Association of South Carolina, I mentored self storage business professionals, built relationships with professionals in the self-storage industry and promoted association membership through working to improve the annual conferences and trade shows.

The Mississippi Self Storage Owners Association was formed in 2002 to respond to the needs of self storage owners and operators throughout the state. The association's mission is to strengthen the self-storage industry in Mississippi by promoting professional standards and quality and presenting a unified voice on issues affecting the industry in the state and in its communities.As President of the Mississippi Self Storage Owners Association, I mentored self storage business professionals, built relationships with professionals in the self-storage industry and promoted association membership through working to improve the annual conferences and trade shows.

Washington, Dc, Us

• Processed immediate air support requests.• Coordinated aircraft employment with other supporting arms and managed terminal control assets supporting ground combat element and combat service support element forces.• Controlled assigned aircraft, unmanned aerial vehicles and itinerant aircraft transiting through direct air support center controlled airspace.• Controlled and directed air support activities that affect the ground combat element, commander’s focus on close operations and those air missions requiring integration with the ground combat forces.• Provided battle damage assessments and mission reports from direct air support missions.

Anaheim, Ca, Us

California Career School is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and approved by the California Bureau for Private and Postsecondary Education (BPPE). The ACCSC is listed by the U.S. Department of Education as a nationally recognized accrediting agency.As a Commercial Class “A” and “B” driving instructor, I was responsible for teaching and training new students in acquiring a CDL (commercial driver license). I was also responsible for increasing student learning through teaching a relevant and progressive curriculum, designing and implementing effective learning strategies and environments, delivering instruction of high quality, assessing student learning, and advising students.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration, Management And Operations

Associate Of Arts - Aa, Business, Management, Marketing, And Related Support Services

Diploma, Architectural Drafting And Architectural Cad/Cadd, General Studies