Douwe Busschops

Douwe Busschops Email and Phone Number

Chief Information Officer @ H2O America
United States
Douwe Busschops's Location
New York City Metropolitan Area, United States
Douwe Busschops's Contact Details

Douwe Busschops personal email

n/a
About Douwe Busschops

Utility industry executive, with 15+ years utility experience and passionate about organizational change and digital transformation. Experienced in Digital Transformation Strategy, (Digital) CX Strategy, customer journey mapping, Continuous Improvement, Organizational Change Management, Project and Portfolio Management, Interim Management and Business Restructuring.

Douwe Busschops's Current Company Details
H2O America

H2O America

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Chief Information Officer
United States
Website:
H2O-America.com
Employees:
569
Douwe Busschops Work Experience Details
  • H2O America
    Chief Information Officer
    H2O America
    United States
    View
  • Veolia North America
    Deputy Chief Information Officer Veolia North America
    Veolia North America Jun 2024 - Present
    Paramus, New Jersey, United States
    View
  • Veolia North America
    Chief Information Officer - Municipal Water
    Veolia North America Mar 2022 - Jun 2024
    New York City Metropolitan Area
    View
  • Suez
    Vice President Customer Experience
    Suez Nov 2021 - Mar 2022
    Paramus, New Jersey, United States
    View
  • Suez
    Director Customer Experience
    Suez Jun 2018 - Oct 2021
    Paramus, Nj
    - Customer Experience Strategy- Customer Journey Mapping- Application management & development- Vendor management- Digital Customer Self Service- Program and Project Management- Strategic CX Partnerships
    View
  • Suez
    Manager Customer Service Performance Improvement
    Suez Mar 2013 - May 2018
    Paramus, Nj
    - Process standardization and performance improvement- Development and Implementation of Customer self-service portal - System upgrades and de-customization- Continuous improvement- Vendor/contract management- Project Management
    View
  • Gdf Suez Energie Nederland N.V.
    Manager Business Support
    Gdf Suez Energie Nederland N.V. Apr 2011 - Jul 2012
    Zwolle Area, Netherlands
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  • Gdf Suez Energie Nederland N.V.
    Manager Account Management Support
    Gdf Suez Energie Nederland N.V. Nov 2008 - Jul 2011
    Zwolle Area, Netherlands
    View
  • Gdf Suez Energie Nederland N.V.
    Interim Manager Customer Services
    Gdf Suez Energie Nederland N.V. Aug 2010 - Apr 2011
    View
  • Gdf Suez Energie Nederland N.V.
    Management Trainee
    Gdf Suez Energie Nederland N.V. Feb 2007 - Oct 2008
    View

Douwe Busschops Skills

Change Management Management Project Management Energy Program Management Strategy Prince2 Business Analysis Project Planning Business Process Improvement Business Strategy Management Consulting Coaching Dutch Energy Markets Process Management People Skills Customer Service Management Customer Service English Digital Strategy Customer Self Service Customer Experience Leadership Customer Journey Mapping Digital Transformation Cx Digital Customer Experience Customer Experience Strategy

Douwe Busschops Education Details

Frequently Asked Questions about Douwe Busschops

What company does Douwe Busschops work for?

Douwe Busschops works for H2o America

What is Douwe Busschops's role at the current company?

Douwe Busschops's current role is Chief Information Officer.

What is Douwe Busschops's email address?

Douwe Busschops's email address is do****@****uez.com

What schools did Douwe Busschops attend?

Douwe Busschops attended Iese Business School, Singapore Management University, Maastricht University.

What skills is Douwe Busschops known for?

Douwe Busschops has skills like Change Management, Management, Project Management, Energy, Program Management, Strategy, Prince2, Business Analysis, Project Planning, Business Process Improvement, Business Strategy, Management Consulting.

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